1

Frontline Operations Manager Jobs in Florida (NOW HIRING)

Manager, Customer Operations

Miami, FL · On-site

$128K/yr

Job Context The Manager, Customer Operations is an operational leadership role responsible for ... Partners with finance and revenue leadership to align broader financial targets with frontline ...

Operations Manager Architectural Products Group Zephyrhills, Florida, United States Job ID: 527552 ... Lead, mentor, and develop production supervisors and frontline teams * Foster a culture of ...

CircusTrix dba Sky Zone Operations Manager Full-time Onsite Department: Operations Reports to ... Supervise Team Leads and frontline team members during scheduled shifts. * Coach in real time to ...

Operations Reports to: General Manager FLSA: Exempt WHO WE ARE: At Sky Zone , our mission is to ... Supervise Team Leads and frontline team members during scheduled shifts. * Coach in real time to ...

Operations Reports to: General Manager FLSA: Exempt _____ WHO WE ARE: At Sky Zone , our mission is ... Supervise Team Leads and frontline team members during scheduled shifts. * Coach in real time to ...

Operations Reports to: General Manager FLSA: Exempt _____ WHO WE ARE: At Sky Zone , our mission is ... Supervise Team Leads and frontline team members during scheduled shifts. * Coach in real time to ...

Job Summary Oldcastle APG is seeking a results driven Operations Manager to help lead manufacturing ... Lead, mentor, and develop production supervisors and frontline teams * Foster a culture of ...

Operations Reports to: General Manager FLSA: Exempt WHO WE ARE: At Sky Zone , our mission is to ... Supervise Team Leads and frontline team members during scheduled shifts. * Coach in real time to ...

Showing results 41-60

Frontline Operations Manager information

What is the difference between Frontline Operations Manager vs Customer Service Supervisor?

AspectFrontline Operations ManagerCustomer Service Supervisor
CredentialsRelevant experience, sometimes certifications in operations or managementCustomer service experience, often with supervisory training
Work EnvironmentOversees daily operations, manages teams across departmentsSupervises customer service staff, handles escalations
Employer & Industry UsageCommon in retail, logistics, manufacturingCommon in retail, hospitality, call centers
Search & Comparison IntentUnderstanding operational leadership rolesFocus on customer service management

The Frontline Operations Manager typically oversees daily operations and manages teams across departments, focusing on efficiency and productivity. In contrast, the Customer Service Supervisor concentrates on supervising customer service staff and resolving customer issues. Both roles require leadership skills and relevant experience, but their scope and focus differ based on organizational needs.

What are the roles and responsibilities of frontline operations managers?

Frontline operations managers oversee daily activities within a department or team, ensuring operational efficiency and quality standards are met. They coordinate staff, monitor performance, address issues promptly, and implement process improvements, often using tools like performance metrics and scheduling software. Strong leadership, communication skills, and understanding of operational procedures are essential for success in this role.

What does a frontline operations manager do?

A frontline operations manager oversees daily activities and staff in a specific department or location to ensure efficient operations and customer satisfaction. They coordinate workflows, monitor performance, address issues, and implement process improvements, often using management tools and reporting systems.

What skills do frontline operations managers need?

Frontline operations managers need strong leadership, communication, and problem-solving skills to oversee daily operations and coordinate teams effectively. They should have good organizational abilities, proficiency with operational tools or software, and the ability to adapt quickly to changing circumstances. Experience in the relevant industry and certifications such as Six Sigma or Lean management can also be beneficial.
Infographic showing various Frontline Operations Manager job openings in Florida as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Operations Manager- Mirimar Beach-Destin Beach areas

Freeport, FL • On-site

Waste Management
Environmental Consulting Services • 10K+ employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


Waste Management rating

7.5

Company rating: 7.5 out of 10

Based on 661 frontline employees who took The Breakroom Quiz


Job description

Operations Manager Role in Destin Beach-Mirimar Beach & Freeport Florida areas.

This position will be working on opening & closing shifts.

Opening Shift 3am to approximately 1pm (dictated by business need)

Closing Shift 8am to approximately 6pm (dictated by business need)

Monday-Friday


I. Job Summary
This role is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers. Establish and maintain positive relationships with all front-line employees. Spends the majority of the day in the field with frontline employees.
II. Essential Duties and Responsibilities
 

  • Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties
  • Meet with new frontline employees daily to ensure consistent communication and support of onboarding
  • Provide timely and consistent touchpoints with frontline employees.
  • Regular review of best practices to enhance daily performance
  • Focus on understanding and progress of frontline employee career goals
  • Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success
  • Actively practice and seek feedback on coaching conversations.
  • Lead by example to ensure safety practices are paramount with each employee and
  • Teaching and developing an understanding of the WM Way
  • Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.
  • Documents and maintains records required by regulatory agencies such as the Department of Transportation.
  • Reviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate.
  • Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.


III. Qualifications 
A. Required Qualifications 
 

  • Associate's Degree (accredited) or in lieu of a degree,
  • High School Diploma (accredited) and two (2) years of relevant work experience.
  • Must be at least 18 years of age and
  • Legally eligible to work in the country where the position is located
  • Driver's License Valid Driver's License Upon Hire


B. Preferred Qualifications 
 

  • Successful completion of the WM Operations Manager Trainee program


IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
V. Benefits 
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site. 

If this sounds like the opportunity that you have been looking for, please click Apply.

ABOUT WM

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of postconsumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gastoelectricity plants in North America. WM's fleet includes more than 12,000 natural gas trucks - the largest heavyduty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company's sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSAapproved alternative.


What Waste Management employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


WM logo

About WM

Sourced by ZipRecruiter

Industry

Environmental consulting services and water, sewage, waste, steam, air heating and cooling systems

Company size

10,000+ Employees

Headquarters location

Houston, TX, US