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Front Jobs in Boston, MA (NOW HIRING)

HHM Hotels

Front Office Supervisor

Cambridge, MA · On-site

$27/hr

Front Office Supervisor As the Front Office Supervisor, you will lead the operations of our front desk, guest services, and lobby experiences. This role steps beyond standard front desk tasks ...

HHM Hospitality

Front Office Supervisor

Cambridge, MA · On-site

Front Office Supervisor As the Front Office Supervisor, you will lead the operations of our front desk, guest services, and lobby experiences. This role steps beyond standard front desk tasks ...

New

Whiteface Lodge

Front Office Supervisor

Cambridge, MA · On-site

Front Office Supervisor As the Front Office Supervisor, you will lead the operations of our front desk, guest services, and lobby experiences. This role steps beyond standard front desk tasks ...

The Verve Hotel

Front Desk Supervisor

Natick, MA · On-site

$19.75/hr

The Front Desk Supervisor at The Verve Hotel - Boston Natick plays a key role in ensuring smooth and efficient front desk operations, providing exceptional guest service and supporting the front ...

The Verve Hotel

Front Desk Supervisor

Natick, MA · On-site

$19.75/hr

The Front Desk Supervisor at The Verve Hotel - Boston Natick plays a key role in ensuring smooth and efficient front desk operations, providing exceptional guest service and supporting the front ...

D.C. Global Talent Inc.

Temp Front Office

Boston, MA · On-site

$17.75 - $21.75/hr

Temporary Front Office Manager - Luxury Hotel, Boston Duration: 1-3 months A luxury hotel in Boston needs a Front Office Manager to provide temporary coverage for 1-3 months. Requirements: * Front ...

mjh

Front Office Supervisor

Boston, MA

To supervise the front office to strive towards total guest satisfaction. * Ensure that all associates are adhering to all hotel policies, standards, procedures and regulations. * Needs to be able to ...

mjh

Front Office Supervisor

Boston, MA

To supervise the front office to strive towards total guest satisfaction. * Ensure that all associates are adhering to all hotel policies, standards, procedures and regulations. * Needs to be able to ...

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Showing results 21-40

All JobsFront JobsFront Jobs in Boston, MA

Front information

See Boston, MA salary details

$10

$21

$29

How much do front jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for front in Boston, MA is $21.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.03 per hour, depending on experience, location, and employer.

What is a front desk agent?

Front Desk Agents, also known as receptionists, are professionals who work at the front desk of hotels, offices, or other establishments. They are responsible for greeting guests, checking them in and out, answering questions, managing reservations, and handling administrative tasks. Front Desk Agents play a crucial role in creating a positive first impression and ensuring smooth daily operations. They must possess strong communication, organizational, and customer service skills. Their duties may also include handling payments, managing phone calls, and addressing guest concerns.

What are the key skills and qualifications needed to thrive as a front-end developer, and why are they important?

To thrive as a Front-End Developer, you need strong proficiency in HTML, CSS, and JavaScript, often backed by a degree in computer science or a related field. Familiarity with frameworks like React or Angular, version control systems such as Git, and responsive design tools is typically required. Creativity, attention to detail, and strong problem-solving skills help you create user-friendly and visually appealing interfaces. These skills are crucial for delivering seamless, engaging user experiences and ensuring effective collaboration with design and back-end teams.

How does a front-end developer typically collaborate with designers and back-end developers during a project?

Front-End Developers work closely with designers to translate visual concepts and user experience requirements into interactive web interfaces. They also coordinate with back-end developers to integrate APIs and ensure seamless data flow between the user interface and server-side logic. Regular meetings, code reviews, and the use of collaborative tools like Git and project management platforms are common practices to maintain alignment and ensure efficient project delivery.

What is the difference between Front vs Customer Service Representative?

AspectFrontCustomer Service Representative
CredentialsTypically no formal certification required; strong communication skills preferredOften requires customer service training or certifications
Work EnvironmentFront desk, reception, or client-facing areasCall centers, retail, or office settings
Industry UsageCommon in hospitality, corporate offices, healthcareWidespread across retail, telecom, banking
Search/Comparison IntentUnderstanding roles involving front-facing customer interactionCustomer support and service roles

While both Front and Customer Service Representative roles involve direct interaction with clients or customers, Front typically refers to roles at reception desks or front offices, focusing on greeting visitors and managing front-of-house operations. Customer Service Representatives primarily handle inquiries via phone, email, or chat, providing support and resolving issues. The main difference lies in the work environment and specific responsibilities, though both require strong communication skills.

Front jobs near you
Infographic showing various Front job openings in Boston, MA as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,081 per year, or $21.7 per hour.

Front Office Supervisor

Cambridge, MA • On-site

HHM Hotels
Hospitality Services • 10K+ employees
Learn more about HHM Hotelsexternal

$27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

HHM Hotels rating

6.6

Company rating: 6.6 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

Job description

Overview

Opportunity: Front Office Supervisor

As the Front Office Supervisor, you will lead the operations of our front desk, guest services, and lobby experiences. This role steps beyond standard front desk tasks, trusting you with elevated responsibilities that include driving guest satisfaction, managing daily front office logistics, mentoring team members, and ensuring our property shines as a premier destination in the heart of our vibrant local community.

Your Growth Path

Assistant Front Office Manager – Front Office Manager – Assistant General Manager

Your Focus

  • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager.
  • Accept leadership responsibilities by modeling proper service techniques, effective development of others, and commitment to industry and personal development.
  • Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
  • Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Participate in lobby ambassador and other activities related to interacting with guests on an individual level, creating a relationship and culture that results in repeat stays.
  • Greet guests immediately upon arrival, register and assign guests to hotel rooms, and ensure the hotel entrance, reception, and other public areas are properly maintained in regards to cleanliness and appearance.
  • Monitor and maintain the front office systems and equipment to ensure optimum performance.
  • Perform front office bookkeeping activities, including balancing accounts, conducting audits, handling cash, making change, and processing collections.
  • Close out guest accounts at check-out, and in the event of dissatisfaction, negotiate compromises, which may include authorizing revenue allowances.
  • Make and confirm reservations while actively promoting company and brand-specific marketing programs.
  • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
  • Perform other duties as requested by management.

Your Background and Skills

  • Associate’s or Bachelor’s degree in hospitality, business, or a related field is preferred.
  • 1 to 3 years of related hospitality or customer service experience required, with prior supervisory experience preferred.
  • Intermediate knowledge of overall hotel operations, property management systems, and basic front office financial controls.
  • Strong communication and interpersonal skills to handle guest relations effectively and lead a diverse team.

HHM Hotels Benefits and Perks

  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • 24/7 access to TELUS Health, a confidential work-life resource
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Quarterly Bonuses and Incentives
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Technology Reimbursements
  • Referral Bonus Program

Work Environment and Context

 

  • Work schedule varies and may include working on all shifts, holidays, and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

What HHM Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom