The Front Office Manager is responsible for delivering a warm, polished, and consistent guest experience while leading, coaching, and developing a high-performing front desk team. This is a hands-on ...
Quick apply
The Front Office Manager is responsible for delivering a warm, polished, and consistent guest experience while leading, coaching, and developing a high-performing front desk team. This is a hands-on ...
Quick apply
The Front Office Manager is responsible for delivering a warm, polished, and consistent guest experience while leading, coaching, and developing a high-performing front desk team. This is a hands-on ...
Youngstown, OH · On-site
$16/hr
Job Title Front Office Supervisor Location Property Department Rooms Property, if applicable Property Specific FLSA Non-Exempt Direct Supervisor Front Office Manager Job Overview The Front Office ...
Youngstown, OH · On-site
$16/hr
Job Title Front Office Supervisor Location Property Department Rooms Property, if applicable Property Specific FLSA Non-Exempt Direct Supervisor Front Office Manager Job Overview The Front Office ...
Youngstown, OH · On-site
Job Title Front Office Supervisor Location Property Department Rooms Property, if applicable Property Specific FLSA Non-Exempt Direct Supervisor Front Office Manager Job Overview The Front Office ...
Youngstown, OH · On-site
Job Title Front Office Supervisor Location Property Department Rooms Property, if applicable Property Specific FLSA Non-Exempt Direct Supervisor Front Office Manager Job Overview The Front Office ...
Dayton, OH · On-site
$16/hr
Front Office Clerk Job Details Schedule: To be discussed during interview Pay Rate : $16.00/hour Location : Dayton, OH Front Office Clerk Requirements/Qualifications * Friendly and professional ...
Dayton, OH · On-site
$16/hr
Front Office Clerk Job Details Schedule: To be discussed during interview Pay Rate : $16.00/hour Location : Dayton, OH Front Office Clerk Requirements/Qualifications * Friendly and professional ...
$14.25 - $17.50/hr
Job Summary We are seeking a professional and customer-focused Front Desk Representative to provide a welcoming experience for visitors while supporting daily front desk operations. This role is ...
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$14.25 - $17.50/hr
Job Summary We are seeking a professional and customer-focused Front Desk Representative to provide a welcoming experience for visitors while supporting daily front desk operations. This role is ...
Canton, OH · On-site
$13 - $16.75/hr
The Full-Time Guest Service Agent, Front Desk Clerk, or Front Desk Agent position allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable ...
Canton, OH · On-site
$13 - $16.75/hr
The Full-Time Guest Service Agent, Front Desk Clerk, or Front Desk Agent position allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable ...
Mason, OH · On-site
Lead & Inspire - Manage and mentor a front desk team, helping each member grow while delivering service that exceeds expectations. * Drive Operational Excellence - Oversee all front desk operations ...
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Mason, OH · On-site
Lead & Inspire - Manage and mentor a front desk team, helping each member grow while delivering service that exceeds expectations. * Drive Operational Excellence - Oversee all front desk operations ...
Marysville, OH · On-site
$13.75 - $17.75/hr
Join our Team = Front Desk Receptionist Staff Needed Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a ...
Marysville, OH · On-site
$13.75 - $17.75/hr
Join our Team = Front Desk Receptionist Staff Needed Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a ...
$13.50 - $17.50/hr
FRONT DESK ASSOCIATE/NIGHT AUDITOR Title: Front Desk Associate/Night Auditor Reports to: Front Desk Lead & General Manager Required Tasks: According to Hotel Standards: Guest Check-in & Check-out PMS ...
$13.50 - $17.50/hr
FRONT DESK ASSOCIATE/NIGHT AUDITOR Title: Front Desk Associate/Night Auditor Reports to: Front Desk Lead & General Manager Required Tasks: According to Hotel Standards: Guest Check-in & Check-out PMS ...
Brunswick, OH · On-site
$13.25 - $17/hr
Join our Team = Front Desk Receptionist Staff NeededAre you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a ...
Quick apply
Brunswick, OH · On-site
$13.25 - $17/hr
Join our Team = Front Desk Receptionist Staff NeededAre you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a ...
Strongsville, OH · On-site
$13.75 - $17.75/hr
Join our Team = Front Desk Receptionist Staff Needed Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a ...
Strongsville, OH · On-site
$13.75 - $17.75/hr
Join our Team = Front Desk Receptionist Staff Needed Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a ...
Mason, OH · On-site
Lead & Inspire - Manage and mentor a front desk team, helping each member grow while delivering service that exceeds expectations. * Drive Operational Excellence - Oversee all front desk operations ...
Mason, OH · On-site
Lead & Inspire - Manage and mentor a front desk team, helping each member grow while delivering service that exceeds expectations. * Drive Operational Excellence - Oversee all front desk operations ...
Canton, OH · On-site
$12.25 - $15.75/hr
The Full-Time Guest Service Agent, Front Desk Clerk, or Front Desk Agent position allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable ...
Canton, OH · On-site
$12.25 - $15.75/hr
The Full-Time Guest Service Agent, Front Desk Clerk, or Front Desk Agent position allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable ...
Obetz, OH · On-site
$13.25 - $17/hr
Front Desk Associate Title: Front Desk Associate/Night Auditor Reports to: Front Desk Lead & General Manager Required Tasks: According to Hotel Standards: * Guest Check-in & Check-out * PMS ...
Obetz, OH · On-site
$13.25 - $17/hr
Front Desk Associate Title: Front Desk Associate/Night Auditor Reports to: Front Desk Lead & General Manager Required Tasks: According to Hotel Standards: * Guest Check-in & Check-out * PMS ...
Marysville, OH · On-site
$14 - $15/hr
Join our Team = Front Desk Receptionist Staff Needed Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a ...
Marysville, OH · On-site
$14 - $15/hr
Join our Team = Front Desk Receptionist Staff Needed Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a ...
$13.25 - $17/hr
Join our Team = Front Desk Receptionist Staff Needed Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a ...
$13.25 - $17/hr
Join our Team = Front Desk Receptionist Staff Needed Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a ...
Marysville, OH · On-site
$13.75 - $17.75/hr
Join our Team = Front Desk Receptionist Staff Needed Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a ...
Marysville, OH · On-site
$13.75 - $17.75/hr
Join our Team = Front Desk Receptionist Staff Needed Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a ...
Brunswick, OH · On-site
$13.25 - $17/hr
Join our Team = Front Desk Receptionist Staff Needed Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a ...
Brunswick, OH · On-site
$13.25 - $17/hr
Join our Team = Front Desk Receptionist Staff Needed Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a ...
Cincinnati, OH · On-site
$17 - $19/hr
Here, you'll have the chance to lead front desk operations, ensuring guests experience exceptional stays, and play a pivotal role in shaping our hospitality strategy. This is more than a job-it's an ...
Cincinnati, OH · On-site
$17 - $19/hr
Here, you'll have the chance to lead front desk operations, ensuring guests experience exceptional stays, and play a pivotal role in shaping our hospitality strategy. This is more than a job-it's an ...
Marysville, OH · On-site
$14 - $15/hr
Join our Team = Front Desk Receptionist Staff NeededAre you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a ...
Quick apply
Marysville, OH · On-site
$14 - $15/hr
Join our Team = Front Desk Receptionist Staff NeededAre you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a ...
$9.14 - $10.64
2% of jobs
$10.64 - $12.13
3% of jobs
$12.13 - $13.63
5% of jobs
$13.63 - $15.12
11% of jobs
$15.38 is the 25th percentile. Wages below this are outliers.
$15.12 - $16.62
20% of jobs
The median wage is $17.24 / hr.
$16.62 - $18.12
19% of jobs
$18.12 - $19.61
11% of jobs
$19.93 is the 75th percentile. Wages above this are outliers.
$19.61 - $21.11
14% of jobs
$21.11 - $22.60
5% of jobs
$22.60 - $24.10
6% of jobs
$24.10 - $25.60
2% of jobs
$9
$18
$25
| Aspect | Front | Customer Service Representative |
|---|---|---|
| Credentials | Typically no formal certification required; strong communication skills preferred | Often requires customer service training or certifications |
| Work Environment | Front desk, reception, or client-facing areas | Call centers, retail, or office settings |
| Industry Usage | Common in hospitality, corporate offices, healthcare | Widespread across retail, telecom, banking |
| Search/Comparison Intent | Understanding roles involving front-facing customer interaction | Customer support and service roles |
While both Front and Customer Service Representative roles involve direct interaction with clients or customers, Front typically refers to roles at reception desks or front offices, focusing on greeting visitors and managing front-of-house operations. Customer Service Representatives primarily handle inquiries via phone, email, or chat, providing support and resolving issues. The main difference lies in the work environment and specific responsibilities, though both require strong communication skills.

$45K/yr
Full-time
Re-posted 12 hours ago
Embassy Suites Blue Ash is seeking an experienced and guest-focused Front Office Manager to lead our front desk operations. As the face of the hotel, our front office team sets the tone for every stay, from arrival through our complimentary evening reception and cooked-to-order breakfast. The Front Office Manager is responsible for delivering a warm, polished, and consistent guest experience while leading, coaching, and developing a high-performing front desk team.
This is a hands-on leadership role for someone who takes pride in service culture, thrives in a full-service, premium environment, and wants to make a visible impact on guest satisfaction, loyalty, and team morale. The Front Office Manager reports directly to the General Manager and plays a key role in the hotel's leadership team.
Compensation:$45,000 yearly
Required
Preferred
Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.