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Front Services Manager Jobs in Reno, NV (NOW HIRING)

Sandpiper Property Management

Hotel Front Desk/GSA

Reno, NV · On-site

$14.25 - $18/hr

Guest Services Ambassador (GSA): The Hotel's Face and Operations Utility! Your Challenge: Master ... Meet with guests regularly to determine satisfaction, manage guest conflict calmly, and take steps ...

Sandpiper Property Management

Hotel Front Desk/GSA

Sparks, NV · On-site

$14.50 - $18.50/hr

Guest Services Ambassador (GSA): The Hotel's Face and Operations Utility! Your Challenge: Master ... Meet with guests regularly to determine satisfaction, manage guest conflict calmly, and take steps ...

Rail City Casino

F&B FOH Supervisor

Sparks, NV · On-site

Maintains excellent guest service * Assists Kitchen Manager with product orders * Responsible for ... Manages FOH restaurant scheduling; must be familiar with Microsoft Office (Word, Excel, Outlook ...

Xclusive Services

Front Desk Associate

Reno, NV · On-site

$14 - $18/hr

The Front Desk Associate reports to the District Manager as part of the National Service team. Requirements Essential Job Functions - % of Time Spent - 50% * Branch Operations and Guest Services

XCLUSIVE SERVICES

Front Desk Associate

Reno, NV · On-site

$14 - $18/hr

The Front Desk Associate reports to the District Manager as part of the National Service team. Requirements: Essential Job Functions - % of Time Spent - 50% * Branch Operations and Guest Services

Xclusive Services

Front Desk Associate

Reno, NV · On-site

$14 - $18/hr

The Front Desk Associate reports to the District Manager as part of the National Service team. Requirements Essential Job Functions - % of Time Spent - 50% * Branch Operations and Guest Services

Absolute Dental

Front Desk Receptionist

Reno, NV · On-site

$15 - $17/hr

... schedule appointments Manage patient paperwork and office systems Assist with insurance ... service and communication skills Comfortable working in a fast-paced environment Organized ...

Absolute Dental

Front Desk Receptionist

Minden, NV · On-site

$15 - $17/hr

... schedule appointments Manage patient paperwork and office systems Assist with insurance ... service and communication skills Comfortable working in a fast-paced environment Organized ...

Absolute Dental

Front Desk Receptionist

Sparks, NV · On-site

$15 - $17/hr

... schedule appointments Manage patient paperwork and office systems Assist with insurance ... service and communication skills Comfortable working in a fast-paced environment Organized ...

Absolute Dental

Front Desk Receptionist

Reno, NV · On-site

$15 - $17/hr

... schedule appointments Manage patient paperwork and office systems Assist with insurance ... Strong customer service and communication skills • Comfortable working in a fast-paced ...

Absolute Dental

Front Desk Receptionist

Carson City, NV · On-site

$15 - $17/hr

... schedule appointments Manage patient paperwork and office systems Assist with insurance ... service and communication skills Comfortable working in a fast-paced environment Organized ...

Absolute Dental

Front Desk Receptionist

Sparks, NV · On-site

$15 - $17/hr

... Manage patient paperwork and office systems ✨ Assist with insurance verification and basic ... service and communication skills ✔️ Comfortable working in a fast-paced environment ✔️ ...

Absolute Dental

Front Desk Receptionist

Reno, NV

... Manage patient paperwork and office systems ✨ Assist with insurance verification and basic ... service and communication skills ✔️ Comfortable working in a fast-paced environment ✔️ ...

Absolute Dental

Front Desk Receptionist

Carson City, NV · On-site

$15 - $17/hr

... Manage patient paperwork and office systems ✨ Assist with insurance verification and basic ... service and communication skills ✔️ Comfortable working in a fast-paced environment ✔️ ...

Absolute Dental

Front Desk Receptionist

Minden, NV

... Manage patient paperwork and office systems ✨ Assist with insurance verification and basic ... service and communication skills ✔️ Comfortable working in a fast-paced environment ✔️ ...

Absolute Dental

Front Desk Receptionist

Minden, NV · On-site

$15 - $17/hr

... Manage patient paperwork and office systems ✨ Assist with insurance verification and basic ... service and communication skills ✔️ Comfortable working in a fast-paced environment ✔️ ...

Absolute Dental

Front Desk Receptionist

Sparks, NV

... Manage patient paperwork and office systems ✨ Assist with insurance verification and basic ... service and communication skills ✔️ Comfortable working in a fast-paced environment ✔️ ...

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Front Services Manager information

See Reno, NV salary details

$11

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$33

How much do front services manager jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for front services manager in Reno, NV is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $29.71 per hour, depending on experience, location, and employer.

What is a front services manager?

A Front Services Manager is responsible for overseeing the front-of-house operations in establishments such as hotels, resorts, or large office buildings. This role typically includes managing the front desk staff, ensuring excellent customer service, handling guest inquiries or complaints, and coordinating with other departments to provide a seamless guest experience. Front Services Managers also work to improve efficiency, maintain standards, and may be involved in training and scheduling staff. Their goal is to ensure guests have a positive first and last impression during their visit.

What are the key skills and qualifications needed to thrive as a front services manager?

To thrive as a Front Services Manager, you need strong organizational skills, hospitality management knowledge, and experience in customer service, typically supported by a degree or diploma in hospitality or business management. Familiarity with property management systems (PMS), reservation platforms, and front office software is essential. Outstanding communication, leadership, and problem-solving abilities help you effectively manage teams and handle guest concerns. These skills and qualities ensure smooth front-of-house operations, enhance guest satisfaction, and drive overall business success.

What are some common challenges a front services manager faces in coordinating between departments?

A Front Services Manager often acts as a bridge between front-of-house staff, housekeeping, and other hotel departments, which can present challenges in ensuring smooth communication and service delivery. Balancing guest needs with internal processes, managing high-traffic periods, and resolving interdepartmental misunderstandings are common hurdles. Successful managers develop strong organizational skills, maintain open lines of communication, and anticipate potential bottlenecks to keep operations running efficiently while maintaining high guest satisfaction.

Is front services manager a stressful job?

A front services manager role can be stressful due to the need to handle customer interactions, coordinate staff, and ensure smooth operations in a fast-paced environment. Managing multiple responsibilities and resolving issues quickly are common challenges in this position.

What cities near Reno, NV are hiring for Front Services Manager jobs?

Cities near Reno, NV with the most Front Services Manager job openings:

Front Services Manager jobs near you

Front Desk Shift Manager-Graveyard- Eldorado

Reno, NV • On-site

Ceasars Entertainment
Hospitality Services • 10K+ employees
Learn more about Ceasars Entertainmentexternal

$17 - $22/hr

Full-time

Posted 2 days ago

New

Caesars Entertainment rating

6.4

Company rating: 6.4 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

Job description

Provide supervisory assistance, support and job knowledge to the various front office positions.

  • Excellent communication skills with the ability to read, write, and communicate verbally in English
  • Ability to perform basic math functions; use ten-key and computer equipment; supervise and guide staff towards daily goals and objectives; maintain effective working relationships with staff; deal effectively with the public; work flexible hours 
  • Decision-making skills
  • Understand and comply with all company and departmental rules, regulations, policies and procedures
  • High School diploma or equivalent 

ADDITIONAL REQUIREMENTS

  • Must be able to respond to visual and aural cues
  • Must have manual dexterity to operate all office equipment 
  • Must be able to maneuver around office and property
  • Must be able to lift and carry up to 30 pounds 
  • Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job 
  • Office environment may include variable temperature and lighting levels

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS:  Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech - both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

  • Supervise day-to-day activities of the front desk clerks and rack clerks

  • Perform pre-shift briefings for all front desk personnel

  • Handle any guest complaints/problems

  • Assist with group and VIP arrivals/departures

  • Review and make recommendations regarding scheduling

  • Act as the liaison between the other front office departments regarding requests for service from the hotel guests

  • Monitor rooms available and the placement of guests

  • Recommend and assist with the implementation of policies and procedures

  • Adhere to Payment Card Industry Security Standards (PCI Compliance)

  • Maintain established procedures of the front desk

  • Monitor clerk overages and shortages

  • Train new and existing front desk clerks

  • Assist guest services area when required

  • Answer phone calls as well as IVY requests in a timely manner, inputting work orders into Maximo for engineering and housekeeping requests

  • Monitor upsells through LUXE for agents

  • Assist with front desk kiosks to make sure they are working correctly

  • Ensure area is neat and fully stocked at the end of shift

  • Perform periodic reviews and counseling of employees as needed

  • Achieve daily maximum occupancy levels

  • Exemplify our core values, family style service, our mission and vision

  • Exemplify our DEI (diversity, equity, inclusion) culture

  • Perform other job-related duties as assigned 

What Caesars Entertainment employees say

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