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Front Sales Associate Jobs in Massachusetts (NOW HIRING)

Retail Sales Associates enjoy the following perks: * Pay starting at $16 per hour depending on experience * Bonuses based on monthly conversion numbers * Medical insurance * A complimentary monthly ...

Retail Sales Associates enjoy the following perks: * Pay starting at $17-$18 per hour depending on experience * Bonuses based on monthly conversion numbers * Medical insurance * A complimentary ...

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Front Sales Associate information

What is a front sales associate?

A front sales associate is a retail employee responsible for assisting customers, handling sales transactions, and maintaining the sales floor. They often provide product information, process payments, and ensure a positive shopping experience, requiring good communication and customer service skills.

What cities in Massachusetts are hiring for Front Sales Associate jobs?

Cities in Massachusetts with the most Front Sales Associate job openings:

Front Desk and Sales Associate

Rockland, MA • On-site

Goldfish Swim School
Fitness and Sports Centers • 11 - 50 employees

$16 - $20/hr

Part-time

Posted 24 days ago


Goldfish Swim School rating

6.0

Company rating: 6.0 out of 10

Based on 275 frontline employees who took The Breakroom Quiz


Job description

Job Title: Front Desk and Sales Associate
Reports to: Assistant Manager - Sales
FLSA Status: Part time, Non-Exempt
Summary: We’re looking for a friendly, driven, and detail-oriented Front Desk and Sales Associate to be the welcoming face of our Front Desk. This is a people-first role - you’ll connect with prospective and current members every single day and guide families through enrollment. If you love talking to people, thrive in a fast-paced environment, and take pride in making a great first impression, this role is for you.
Duties and Responsibilities: 
  • Greet every member and family warmly at check-in and make them feel welcomed from the moment they walk through the door.
  • Answer phones, respond to inquiries, and conduct outbound sales calls to prospective members with a positive, confident approach.
  • Guide families through the student registration process using effective sales and customer service techniques.
  • Handle customer concerns and complaints professionally, with a solution driven approach.
  • Assist families with merchandise and vending purchases.
  • Make calls to resolve open account issues with professionalism and care.
  • Maintain a clean, organized, and well-stocked front desk, snack area, changing rooms, restrooms, and lobby area.
  • Enforce safety rules and administer first aid when necessary.
What We’re Looking For: 
  • A natural communicator who is comfortable on the phone and in person with families of all backgrounds.
  • Comfortable learning new software - we’ll train you on our systems.
  • Organized, dependable, and proactive about following through on tasks and commitments.
  • Previous customer service or administrative experience preferred.
  • Basic computer skills.
  • Required to obtain CPR, First Aid, and AED certifications through Goldfish Swim School.
  • Must be available for evening and weekend shifts.
 What Success Looks Like:
  • Every family who calls or walks in leaves feeling heard, helped, and excited to enroll.
  • Enrollment numbers grow because follow-up is consistent and conversations are genuine.
  • The front desk runs smoothly - schedules are ready, check-ins are seamless, and nothing falls through the cracks.
  • Families feel confident they’re in the right place from their very first interaction.
Our Culture: At Goldfish Swim School, we believe every child deserves to be safe in and around water. Our team is passionate, people-first, and committed to a golden experience every day. As a Front Desk and Sales Associate, you’re often the very first voice a family hears - and the reason they choose us.

What Goldfish Swim School employees say

Pay

Benefits

Hours and flexibility

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