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Front Operations Manager Jobs in Kentucky (NOW HIRING)

Hertz

Customer Operations Manager

Hebron, KY · On-site

$129K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...

CBRE Group, Inc.

## Portfolio Operations ManagerPortfolio Operations ManagerID da função291362Publicado14-Aug ... Front of House Manager, Lead Concierge, Hospitality, Rooms Manager, Experience Manager or Event ...

Lucky Strike

$36 - $38/hr

Overview The Role As a Restaurant and Operations Manager, you will lead food and beverage, bar, and ... Stay on the floor supporting FOH and BOH, resolving guest issues in real time, and reinforcing a ...

Heidelberg Materials

$120K - $130K/yr

... operational processes, workforce planning, safety programs, and performance management practices ... As the front runner on the path to carbon neutrality and circular economy in the building materials ...

Legends

We deliver a fully integrated solution of premium services that keeps our partners front and center ... smooth operation. Manage full and part-time staff to include interviewing, hiring and training ...

Pathpoint, Inc.

$115K - $140K/yr

Business Operations Manager - Communications & AI Systems About the role Pathpoint's Business ... Front: email routing, triage, automation, and turning high-volume inbound into signal. * Dialpad ...

DaVita

You will directly impact patient care as the trusted front-line leader in an outpatient clinic setting. Health care experience is not required! What you can expect as a Healthcare Operations Manager:

Battery

$90K/yr

Event Operations Manager Full Time San Francisco, CA, US 1 Attachments 4 days ago Requisition ID ... Coordinate with AV, Engineering, Front Desk, and Security on event‑day needs. * Assist with ...

Steer Health, Inc.

Our AI agents work across the entire patient journey, from digital front door and scheduling ... About the Role As our HR Operations Manager, you will own the day-to-day people operations that ...

Affordable Rent

Position Summary The Integrated Health Operations Manager oversees health satellite clinics and front desk operations, ensuring delivery of high-quality, client-centered care to vulnerable ...

ServiceMaster Clean of Fraser Valley

We are looking for a leader who takes ownership, solves problems, develops people, and is willing to lead from the front. This is not a desk-only position. The Operations Manager should be ...

KW Property Management & Consulting

The Operations Supervisor works under the direction of the Property Manager and is responsible for the overall day to day operations of the property including pool. beach and front desk departments.

GFL Environmental Inc.

The Operations Manager oversees the business for the assigned division. This includes, but is not ... as the front line of our organization, making them central to our company's vision of creating ...

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Front Operations Manager information

Is a front operations manager a high paying job?

A front operations manager typically earns a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational oversight. Additional skills such as customer service, communication, and organizational tools can influence earning potential.

Is a front operations manager a stressful job?

A front operations manager role can be stressful due to the need to coordinate multiple departments, handle customer interactions, and meet operational targets. The job often requires strong organizational skills, problem-solving abilities, and the ability to work under pressure, especially during busy periods or when resolving issues. However, stress levels vary depending on the company, industry, and individual workload management.

What cities in Kentucky are hiring for Front Operations Manager jobs?

Cities in Kentucky with the most Front Operations Manager job openings:

Front Operations Manager jobs near you

Customer Operations Manager

Hebron, KY • On-site

Hertz
See more jobs at Hertzexternal

$129K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 198 frontline employees who took The Breakroom Quiz

Job description


The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
The salary range for this position is $50,000.00
What You'll Do:
  • Responsible for daily customer operations and revenue generation for their assigned function
  • Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
  • Resolves customer issues, ensuring a positive customer experience
  • Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
  • Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
  • Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
  • Conducts performance evaluations that are timely and constructive, where applicable
  • Participates in the recruiting process, as required
  • Provides management with various updates and indicators as requested
  • Remains current on all administrative duties according to company policy

What We're Looking For:
  • 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
  • High School Diploma required, Bachelor's Degree preferred
  • Moderate proficiency in Microsoft Office Suite
  • Ability to collaborate with internal and external stakeholders
  • Flexible and adaptable; ability to work effectively in ambiguous situations
  • Excellent verbal and written communication skills
  • Ability to address and resolve customer service challenges
  • Results driven, ability to make decisions and help solve problems
  • Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
  • Ability to drive process and organizational change
  • Ability to influence
  • Ability to motivate teams and keep a positive attitude in a fast-paced environment
  • Ability to work under minimal supervision with a goal-oriented mindset
  • Ability to see the big picture and leverage critical thinking and decision-making skills
  • Excellent organization, time management, delegation, and prioritization skills.
  • Courageous leadership and accountability

What You'll Get:
  • Up to 40% off the base rate of any standard Hertz Rental
  • Paid Time Off
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts -Theme Park Tickets, Gym Discounts & more

About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran

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