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Front End Store Associate Jobs in Frederick, MD (NOW HIRING)

Ross Stores, Inc

Retail Associate

Frederick, MD

$15.25 - $17.50/hr

Immediately corrects or reports any unsafe conditions or practices to Store Leadership. * Treats ... front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.

Ross Stores, Inc

Retail Associate

Germantown, MD

$15.50 - $17.75/hr

Immediately corrects or reports any unsafe conditions or practices to Store Leadership. * Treats ... front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.

Ross Stores

Retail Associate

Frederick, MD · On-site

$15.25 - $17.50/hr

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong ... front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.

Ross Stores

Retail Associate

Germantown, MD

$15.50 - $17.75/hr

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong ... front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.

Ross Stores

Retail Associate

Leesburg, VA

$15.50 - $17.75/hr

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong ... front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.

Ross Stores

Retail Associate

Dulles, VA

$15 - $17.25/hr

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong ... front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.

Ross Stores

Retail Associate

Germantown, MD

$15.50 - $17.75/hr

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong ... front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.

Ross Stores

Retail Associate

Gaithersburg, MD · On-site

$16.50 - $19/hr

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong ... front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.

Ross Stores

Retail Associate

Hagerstown, MD

$15 - $17.25/hr

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong ... front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.

Ross Stores

Retail Associate

Rockville, MD

$15.50 - $17.75/hr

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong ... front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.

Ross Stores

Retail Associate

Gaithersburg, MD · On-site

$16.50 - $19/hr

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong ... front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.

Ross Stores

Retail Associate

Leesburg, VA · On-site

$15.50 - $17.75/hr

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong ... front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.

Ross Stores

Retail Associate

Gaithersburg, MD

$16.50 - $19/hr

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong ... front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.

Ross Stores

Retail Associate

Montgomery Village, MD · On-site

$16 - $18.25/hr

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong ... front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.

Ross Stores

Retail Associate

Frederick, MD

$15.25 - $17.50/hr

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong ... front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.

Ross Stores

Retail Associate

Hagerstown, MD · On-site

$14.25 - $16.25/hr

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong ... front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.

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Showing results 21-40

All JobsFront End Store Associate JobsFront End Store Associate Jobs in Frederick, MD

Front End Store Associate information

See Frederick, MD salary details

$23.4K

$40.6K

$48.2K

How much do front end store associate jobs pay per year?

As of Sep 11, 2026, the average yearly pay for front end store associate in Frederick, MD is $40,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,800.00 and $46,700.00 per year, depending on experience, location, and employer.

What is a front end store associate?

Front End Store Associates are employees who primarily work at the front of a retail store, assisting customers with checkout, returns, and inquiries. Their responsibilities often include operating cash registers, greeting customers, bagging items, and maintaining a clean and organized front-end area. They play a key role in ensuring a positive shopping experience by providing friendly and efficient service. Additionally, they may help resolve customer issues and support other store operations as needed.

What are the key skills and qualifications needed to thrive as a front end store associate?

To thrive as a Front End Store Associate, you need strong customer service skills, attention to detail, and basic math abilities, with at least a high school diploma or equivalent often required. Familiarity with point-of-sale (POS) systems, cash registers, and inventory management tools is typically expected. Excellent communication, a positive attitude, and the ability to handle stressful situations help associates stand out. These skills ensure efficient transactions, satisfied customers, and smooth store operations.

What are some common challenges faced by front end store associates, and how can they be managed?

Front End Store Associates often face challenges such as managing high customer traffic during peak hours, handling difficult customer interactions, and maintaining accurate transactions under pressure. To manage these challenges, it’s important to stay organized, communicate effectively with both customers and team members, and remain calm in stressful situations. Many stores provide ongoing training and support, and working closely with supervisors and fellow associates can help resolve issues smoothly and ensure a positive shopping experience for customers.

What is the difference between Front End Store Associate vs Cashier?

AspectFront End Store AssociateCashier
Primary RoleAssists customers, manages sales transactions, and provides customer serviceHandles checkout process, scans items, and processes payments
Required SkillsCustomer service, communication, basic sales knowledgeCash handling, basic math, POS system operation
Work EnvironmentRetail store, customer-facing, varied tasksCheckout counter, fast-paced, customer interaction
Common CertificationsNone typically required, but customer service experience helpfulNone typically required, but cash handling experience beneficial

While both roles involve customer interaction in retail settings, a Front End Store Associate has broader responsibilities including assisting customers and managing sales, whereas a Cashier primarily focuses on processing transactions at the checkout. The roles often overlap, but the Front End Store Associate typically offers more comprehensive customer service support.

What cities near Frederick, MD are hiring for Front End Store Associate jobs?

Cities near Frederick, MD with the most Front End Store Associate job openings:

Front End Store Associate jobs near you

Retail Associate

Frederick, MD

Ross Stores, Inc
Retail • 10K+ employees
Learn more about Ross Stores, Incexternal

$15.25 - $17.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Key responsibilities

  • Assist Customers by greeting, answering questions, and helping with merchandise to ensure a positive shopping experience.

  • Perform cleaning and maintenance tasks to keep the store clean, organized, and safe, including sweeping, mopping, dusting, and disinfecting high-touch areas.

  • Expedite and merchandise newly received inventory according to company standards and assist in maintaining merchandise presentation and store organization.

Job description

GENERAL PURPOSE:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require.  The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

ESSENTIAL FUNCTIONS:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner.  Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times.  Responds to Customer Service calls immediately.  Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures.  Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills. 
  • Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None

DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

The base pay range for this role is $15.00 - $15.50. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.
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About Ross Stores

Sourced by ZipRecruiter

We’re big as the nation’s largest off-price retail chain, we have a great deal of purchasing power. We’re savvy our buyers search the globe for the best brands and latest styles. We work directly with manufacturers to negotiate the best deals! We believe in “no frills”, no window displays, mannequins, fancy fixtures or decorations in our stores so we can pass more savings on to our customers. We love new buys, we keep it simple so we can get the great buys into our stores quickly, which means almost every day!

Industry

Retail and apparel and accessories stores

Company size

10,000+ Employees

Headquarters location

Dublin, CA, US

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