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Front End Store Associate Jobs in Virginia (NOW HIRING)

Ollie's

Retail Front End Team Leader

Henrico, VA · On-site

$16.02 - $17.02/hr

... Associate development, customer service, asset protection and store maintenance. Primary ... Oversee front-end, entrance, and exterior standards while driving associate productivity, daily ...

Ollie's

Front End Team Leader

Norfolk, VA · On-site

$16.02 - $17.02/hr

Responsibilities include aspects of Associate development, customer service, asset protection and store maintenance. Primary Responsibilities: * Oversee front-end, entrance, and exterior standards ...

Ollie's

Front End Team Leader

Portsmouth, VA · On-site

$16.25 - $17.25/hr

Responsibilities include aspects of Associate development, customer service, asset protection and store maintenance. Primary Responsibilities: * Oversee front-end, entrance, and exterior standards ...

Ollie's

Front End Team Leader

Pulaski, VA

$16.02 - $17.02/hr

Responsibilities include aspects of Associate development, customer service, asset protection and store maintenance. Primary Responsibilities: * Oversee front-end, entrance, and exterior standards ...

Tjx

Store Cleaning Associate

Culpeper, VA · On-site

$14.50 - $15/hr

... the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms ... Supports and responds to all Front End coverage needs * Adheres and upholds merchandising ...

TJX Companies

Store Cleaning Associate

Fairfax, VA · On-site

$14.50 - $15/hr

... the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms ... Supports and responds to all Front End coverage needs * Adheres and upholds merchandising ...

Tjx

Store Cleaning Associate

Vienna, VA · On-site

$14.50 - $15/hr

... the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms ... Supports and responds to all Front End coverage needs * Adheres and upholds merchandising ...

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Front End Store Associate information

What is a front end store associate?

Front End Store Associates are employees who primarily work at the front of a retail store, assisting customers with checkout, returns, and inquiries. Their responsibilities often include operating cash registers, greeting customers, bagging items, and maintaining a clean and organized front-end area. They play a key role in ensuring a positive shopping experience by providing friendly and efficient service. Additionally, they may help resolve customer issues and support other store operations as needed.

What are the key skills and qualifications needed to thrive as a front end store associate?

To thrive as a Front End Store Associate, you need strong customer service skills, attention to detail, and basic math abilities, with at least a high school diploma or equivalent often required. Familiarity with point-of-sale (POS) systems, cash registers, and inventory management tools is typically expected. Excellent communication, a positive attitude, and the ability to handle stressful situations help associates stand out. These skills ensure efficient transactions, satisfied customers, and smooth store operations.

What are some common challenges faced by front end store associates, and how can they be managed?

Front End Store Associates often face challenges such as managing high customer traffic during peak hours, handling difficult customer interactions, and maintaining accurate transactions under pressure. To manage these challenges, it’s important to stay organized, communicate effectively with both customers and team members, and remain calm in stressful situations. Many stores provide ongoing training and support, and working closely with supervisors and fellow associates can help resolve issues smoothly and ensure a positive shopping experience for customers.

What is the difference between Front End Store Associate vs Cashier?

AspectFront End Store AssociateCashier
Primary RoleAssists customers, manages sales transactions, and provides customer serviceHandles checkout process, scans items, and processes payments
Required SkillsCustomer service, communication, basic sales knowledgeCash handling, basic math, POS system operation
Work EnvironmentRetail store, customer-facing, varied tasksCheckout counter, fast-paced, customer interaction
Common CertificationsNone typically required, but customer service experience helpfulNone typically required, but cash handling experience beneficial

While both roles involve customer interaction in retail settings, a Front End Store Associate has broader responsibilities including assisting customers and managing sales, whereas a Cashier primarily focuses on processing transactions at the checkout. The roles often overlap, but the Front End Store Associate typically offers more comprehensive customer service support.

What cities in Virginia are hiring for Front End Store Associate jobs?

Cities in Virginia with the most Front End Store Associate job openings:

Front End Store Associate jobs near you

Retail Front End Team Leader

Henrico, VA • On-site

Ollie's
Retail • 10K+ employees
Learn more about Ollie'sexternal

$16.02 - $17.02/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 12 days ago

Ollie's Bargain Outlet rating

4.9

Company rating: 4.9 out of 10

Based on 358 frontline employees who took The Breakroom Quiz

Job description

Now Hiring for our New Store in Highland Springs! 

Join our team and live the Ollie-tude!: (Ollie’s Core Values) 

  • BE A TEAM PLAYER- Associates are expected to be supportive and work together.
  • BE CARING- How do I treat others with courtesy, dignity, and respect?
  • BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
  • BE COMMITTED- Operate with grit, passion, tenacity, and action.
  • BE GROWING- How do we get better every day?
  • BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie’s Associate Benefits: 

  • Medical, Dental, Vision, and RX coverage begins after 90 days of employment.
  • 401K, generous company match with immediate vesting.
  • Strong career growth & talent development culture.
  • 20% associate discount on all Ollie’s purchases.
  • Vast array of voluntary benefits.

Position Overview:

The Retail Front End Team Leader provides leadership for the successful operation of the entire front-end of store. The Retail Front End Team Leader creates and leads a sales team that is passionate about selling merchandise and ensuring a good customer experience. Responsibilities include aspects of Associate development, customer service, asset protection and store maintenance.

Primary Responsibilities:
  • Oversee front-end, entrance, and exterior standards while driving associate productivity, daily task assignment, and customer service standards.
  • Assist with managing payroll budgets, expenses, store banking, shrink reduction, and related reporting to support financial and operational goals.
  • Provide leadership with the Associates regarding all donation programs and Ollie’s Army sign-up and membership.
  • Lead monthly safety meetings and ensure follow-up actions are completed.
  • Assist with the hiring, development, supervision, and scheduling of store Associates to support staffing and performance goals.
  • Support merchandising execution and ensure pricing updates are completed as required.
  • Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.
Qualifications:
  • High school diploma or equivalent required.
  • Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
  • Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
  • Positive attitude and team player who interacts well with customers and associates. 
Physical Requirements:
  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods and work in a constant state of alertness and safe manner.

This pay represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  Pay ranges may be different in other locations.  Actual associate pay will be based on work location, position, experience, skill level, qualifications, and other relevant factors. Associate will not be compensated below the minimum wage for the specific location where the individual has applied in accordance with city, county, and state requirements.

New Hire Starting Pay Range: $16.02-$17.02

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.

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