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Front End Store Associate Jobs in Massachusetts (NOW HIRING)

TJX Companies

Store Cleaning Associate

Salem, MA · On-site

$16.25 - $16.75/hr

... the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms ... Supports and responds to all Front End coverage needs * Adheres and upholds merchandising ...

TJX Companies

Store Cleaning Associate

Northborough, MA · On-site

$16.25 - $16.75/hr

... the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms ... Supports and responds to all Front End coverage needs * Adheres and upholds merchandising ...

Tjx

Retail Store Cleaning Associate

Bedford, MA · On-site

$15 - $15.50/hr

... the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms ... Supports and responds to all Front End coverage needs * Adheres and upholds merchandising ...

Tjx

AM Store Cleaning Associate

Lynn, MA · On-site

$15 - $15.50/hr

... the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms ... Supports and responds to all Front End coverage needs * Adheres and upholds merchandising ...

HomeGoods

Retail Store Cleaning Associate

Gloucester, MA · On-site

$16.25 - $16.75/hr

... Front End) Cross-trained in other areas of the store (Backroom, Front End, Sales Floor, etc ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

AM Store Cleaning Associate

Saugus, MA · On-site

$15 - $15.50/hr

... the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms ... Supports and responds to all Front End coverage needs * Adheres and upholds merchandising ...

Tjx

Retail Store Cleaning Associate

Gloucester, MA · On-site

$16.25 - $16.75/hr

... the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms ... Supports and responds to all Front End coverage needs * Adheres and upholds merchandising ...

HomeGoods

Retail Store Cleaning Associate

Bedford, MA · On-site

$15 - $15.50/hr

... Front End) Cross-trained in other areas of the store (Backroom, Front End, Sales Floor, etc ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

AM Store Cleaning Associate

Saugus, MA · On-site

$15 - $15.50/hr

... the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms ... Supports and responds to all Front End coverage needs * Adheres and upholds merchandising ...

TJX Companies

Retail Store Cleaner

Wilmington, MA · On-site

$16.25 - $16.75/hr

Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company ... Supports and responds to all Front End coverage needs * Adheres and upholds merchandising ...

Tjx

Retail Store Cleaner

Wilmington, MA · On-site

$16.25 - $16.75/hr

Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company ... Supports and responds to all Front End coverage needs * Adheres and upholds merchandising ...

Ollie's

Front End Specialist Full Time

Springfield, MA · On-site

$16.25 - $17.25/hr

... Associate discount on all Ollie's purchases; * Vast array of voluntary benefits. Position Overview: The Front End Specialist assists customers and helps to maintain the store appearance. They are ...

TJX Companies

Retail Cleaning Associate

Hyannis, MA · On-site

$16.25 - $16.75/hr

Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company ... the store (Backroom, Front End, Sales Floor, etc.) * Supports and responds to all Front End ...

Tjx

Retail Cleaning Associate

Hyannis, MA · On-site

$16.25 - $16.75/hr

Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company ... the store (Backroom, Front End, Sales Floor, etc.) * Supports and responds to all Front End ...

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Front End Store Associate information

What is a front end store associate?

Front End Store Associates are employees who primarily work at the front of a retail store, assisting customers with checkout, returns, and inquiries. Their responsibilities often include operating cash registers, greeting customers, bagging items, and maintaining a clean and organized front-end area. They play a key role in ensuring a positive shopping experience by providing friendly and efficient service. Additionally, they may help resolve customer issues and support other store operations as needed.

What are the key skills and qualifications needed to thrive as a front end store associate?

To thrive as a Front End Store Associate, you need strong customer service skills, attention to detail, and basic math abilities, with at least a high school diploma or equivalent often required. Familiarity with point-of-sale (POS) systems, cash registers, and inventory management tools is typically expected. Excellent communication, a positive attitude, and the ability to handle stressful situations help associates stand out. These skills ensure efficient transactions, satisfied customers, and smooth store operations.

What are some common challenges faced by front end store associates, and how can they be managed?

Front End Store Associates often face challenges such as managing high customer traffic during peak hours, handling difficult customer interactions, and maintaining accurate transactions under pressure. To manage these challenges, it’s important to stay organized, communicate effectively with both customers and team members, and remain calm in stressful situations. Many stores provide ongoing training and support, and working closely with supervisors and fellow associates can help resolve issues smoothly and ensure a positive shopping experience for customers.

What is the difference between Front End Store Associate vs Cashier?

AspectFront End Store AssociateCashier
Primary RoleAssists customers, manages sales transactions, and provides customer serviceHandles checkout process, scans items, and processes payments
Required SkillsCustomer service, communication, basic sales knowledgeCash handling, basic math, POS system operation
Work EnvironmentRetail store, customer-facing, varied tasksCheckout counter, fast-paced, customer interaction
Common CertificationsNone typically required, but customer service experience helpfulNone typically required, but cash handling experience beneficial

While both roles involve customer interaction in retail settings, a Front End Store Associate has broader responsibilities including assisting customers and managing sales, whereas a Cashier primarily focuses on processing transactions at the checkout. The roles often overlap, but the Front End Store Associate typically offers more comprehensive customer service support.

What cities in Massachusetts are hiring for Front End Store Associate jobs?

Cities in Massachusetts with the most Front End Store Associate job openings:

    Front End Store Associate jobs near you

    Store Cleaning Associate

    Salem, MA • On-site

    TJX Companies
    Retail • 10K+ employees
    Learn more about TJX Companiesexternal

    $16.25 - $16.75/hr

    Part-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Re-posted 6 days ago

    TJX rating

    5.9

    Company rating: 5.9 out of 10

    Based on 690 frontline employees who took The Breakroom Quiz

    Job description

    TJ Maxx

    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

    Job Description:

    Opportunity: Grow Your Career

    Responsible for maintaining a clean and organized store environment with a focus on floor care. Responsibilities include the operation of the scrubber and buffer, dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows. Adheres to all operational, merchandise, and loss prevention standards. Cross-trained to work in multiple areas of the store in order to support the needs of the business.

    • Role models established customer experience practices with internal and external customers
    • Supports and embodies a positive store culture through honesty, integrity, and respect
    • Maintains all floor care cleanliness standards including the maintenance and operation of the scrubber and buffer
    • Maintains all organizational, cleanliness, and recovery standards for the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms
    • Adheres to all company policies concerning Health and Safety (includes the refilling of all essential items in the Lounge, Restrooms and Front End)
    • Cross-trained in other areas of the store (Backroom, Front End, Sales Floor, etc.)
    • Supports and responds to all Front End coverage needs
    • Adheres and upholds merchandising philosophy and signage standards
    • Initiates and participates in store recovery as needed throughout the day
    • Adheres to all operational and loss prevention controls in accordance with company guidelines and policies including shrink reduction
    • Communicates accurately and effectively with management and Associates
    • Adheres to all labor laws, policies, and procedures, including Associate meal and break period policies
    • Participates in safety awareness maintains a safe environment
    • Other duties as assigned

    Who We're Looking For: You.

    • Excellent customer service skills
    • Able to work a flexible schedule to support business needs
    • Strong organizational skills with attention to detail
    • Physical stamina to perform cleaning tasks and run floor buffer and scrubber
    • Capable of multi-tasking
    • Able to respond appropriately to changes in direction or unexpected situations
    • Strong communication skills: verbal and written. Listens and responds appropriately
    • Capable of lifting heavy objects with or without reasonable accommodation
    • Standout colleague, working effectively with peers and supervisors
    • Retail customer experience preferred

    Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

    In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

    Applicants with arrest or conviction records will be considered for employment.

    Address:

    17 Traders Way

    Location:

    USA TJ Maxx Store 0769 Salem MAThis position has a starting pay range of $16.25 to $16.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Employment Type: PART_TIME

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