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Front End Services Associate Jobs in Springfield, MO

Ross Stores

Area Supervisor

Springfield, MO · On-site

Customer Service: * Treats all Customers, Associates, and other leaders with respect ... Responsible for Front End control when needed. Understands and adheres to the policies and ...

Ross Stores

Retail Associate

Springfield, MO

$12.75 - $14.75/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.

Ross Stores

Retail Associate

Springfield, MO · On-site

$13.75 - $16/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.

Ross Stores

Retail Associate

Springfield, MO · On-site

$12.75 - $14.75/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.

Ross Stores

Retail Associate

Springfield, MO · On-site

$13.75 - $16/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.

Ross Stores

Retail Associate

Springfield, MO · On-site

$13 - $15/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.

Walgreens

Emerging Store Manager

Bolivar, MO · On-site

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

Walgreens

Emerging Store Manager

Springfield, MO · On-site

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

Walgreens

Emerging Store Manager

Bolivar, MO · On-site

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

Ross Stores

Early Morning Stock Associate

Springfield, MO · On-site

$13.75 - $17.25/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.

Ross Stores

Early Morning Stock Associate

Springfield, MO · On-site

$12.75 - $16.25/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.

Home Depot

Department Supervisor

Springfield, MO · On-site

$18.75 - $21/hr

... Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure.

Home Depot

Department Supervisor

Springfield, MO

$18.75 - $21/hr

... Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure.

055 Price Cutter

Guest Relations

Forsyth, MO · On-site

Evaluating that carry-outs offer and provide quick, efficient carry out service or parcel pick-up service to all customers. * Watching the Front End to ensure that all Front-End associates are ...

034 King Food Saver

Guest Relations

Springfield, MO · On-site

Evaluating that carry-outs offer and provide quick, efficient carry out service or parcel pick-up service to all customers. * Watching the Front End to ensure that all Front-End associates are ...

020 King Food Saver

Guest Relations

Springfield, MO · On-site

Evaluating that carry-outs offer and provide quick, efficient carry out service or parcel pick-up service to all customers. * Watching the Front End to ensure that all Front-End associates are ...

086 Price Cutter

Guest Relations

Marshfield, MO · On-site

Evaluating that carry-outs offer and provide quick, efficient carry out service or parcel pick-up service to all customers. * Watching the Front End to ensure that all Front-End associates are ...

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All JobsFront End Services Associate JobsFront End Services Associate Jobs in Springfield, MO

Front End Services Associate information

See Springfield, MO salary details

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How much do front end services associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for front end services associate in Springfield, MO is $15.49, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $16.83 per hour, depending on experience, location, and employer.

What is the difference between Front End Services Associate vs Customer Service Representative?

AspectFront End Services AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer service or related fieldsHigh school diploma or equivalent; customer service certifications are a plus
Work EnvironmentRetail stores, banks, or service centers; direct customer interactionCall centers, retail, or office settings; primarily phone or in-person support
Employer & IndustryRetail, banking, hospitality; roles focus on front-line customer supportVarious industries including retail, telecom, and finance; focus on resolving customer issues
Search & Comparison IntentUnderstanding roles in customer support, entry-level front-line jobs

While both roles involve customer interaction, a Front End Services Associate typically works directly at a physical location providing immediate support, whereas a Customer Service Representative often handles inquiries via phone or online. The roles share similar credentials and work environments but differ mainly in interaction mode and specific industry settings.

Is a front end services associate a good job?

A front end services associate typically provides customer support and technical assistance related to front end systems or services. The role often requires strong communication skills, technical knowledge, and problem-solving abilities, and can offer opportunities for career growth in customer service or technical fields.

What does a front end services associate do?

A front end services associate is responsible for providing technical support and assistance related to front end systems, websites, or applications. They often troubleshoot issues, assist users, and ensure smooth operation of front end interfaces, typically using tools like HTML, CSS, and JavaScript. Strong communication skills and knowledge of user experience are also important in this role.
Front End Services Associate jobs near you

Area Supervisor

Springfield, MO • On-site

Ross Stores
Retail • 10K+ employees
Learn more about Ross Storesexternal

Full-time

Re-posted 13 days ago

Job description

GENERAL PURPOSE:
The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.
ESSENTIAL FUNCTIONS:
Maintaining Safe & Secure Environments:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
  • Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.
Customer Service:
  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
Personal and Store Brand
  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
  • Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
  • Responsible for daily trash removal.
General Merchandising:
  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Responsible for receiving merchandise truck when needed.
  • Processes all merchandise with a sense of urgency.
  • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
  • Responsible for cleanliness and organization of all Stockrooms.
  • Helps deliver and place merchandise on sales floor when all merchandise is processed.
  • Responsible for ensuring any back-stock is secured and processed to Company policy.
  • Responsible for merchandising of department including the back stock.
  • Responsible for the reduction of loss due to damage.
  • Ensures compliance to the monthly presentation guidelines in assigned area.
  • Responsible for floor moves and signing including promotional signing as needed.
  • Responsible for re-wraps as needed.

Loss Prevention:
  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
  • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Ensures Public View Monitor (PVM) system is maintained properly.
  • Conducts "Code 50" package inspections.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
Front End Supervision and Operations:
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.
  • Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time
  • Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.
  • Controls Retail Associates' break schedule for backups, lunches and breaks.
  • Ensures all equipment is working properly.
  • Maintains proper supplies and recovery for the Front End area.
  • Ensures go backs are expedited, properly scanned, security tagged and ticketed.
  • Teaches all Associates the "Scan and Bag" best practice.
  • Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks.

Fitting Rooms:
  • Responsible for the maintenance and cleanliness of the Fitting Rooms.
  • Ensures all Fitting Room garment tags are audited and accounted for to Company policy.
  • Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.
Administrative Duties as Assigned by Store Manager:
  • E nsures Cash pulls and bank deposits are conducted to Company policy.
  • Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.
  • Other duties as assigned by Store Manager.

COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • Excellent verbal communication skills.
  • Fluency in English.
  • Prior Customer Service and supervisory experience preferred.
  • Familiarity with point-of-sale equipment and applications.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Ability to work evenings and weekends.

PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs.
SUPERVISORY RESPONSIBILITIES:
Retail Associates
Stockroom Leads (where applicable)
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
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About Ross Stores

Sourced by ZipRecruiter

We’re big as the nation’s largest off-price retail chain, we have a great deal of purchasing power. We’re savvy our buyers search the globe for the best brands and latest styles. We work directly with manufacturers to negotiate the best deals! We believe in “no frills”, no window displays, mannequins, fancy fixtures or decorations in our stores so we can pass more savings on to our customers. We love new buys, we keep it simple so we can get the great buys into our stores quickly, which means almost every day!

Industry

Retail and apparel and accessories stores

Company size

10,000+ Employees

Headquarters location

Dublin, CA, US

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