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Front Desk Support Jobs in Virginia (NOW HIRING)

sonesta

Front Desk Supervisor

Falls Church, VA · On-site

$20 - $23/hr

... Desk support for the Operations Manager. The main focus of the role is the training, supervising, and scheduling of the front desk team. This role also assists the Operations Manager with the ...

ORTHO OIC ORTHOPAEDIC IMMEDIATE CARE LLC

Front Desk

Fairfax, VA · On-site

$15.25 - $19.75/hr

Support clinical staff and management with administrative tasks as needed Qualifications Education & Certification * High school diploma or equivalent required * Prior medical office, front desk, or ...

White Lodging

Front Desk Supervisor

Richmond, VA · On-site

$16.75 - $21.75/hr

We are hiring a Front Desk Supervisor to support daily hotel front office operations at one of our premium hotel properties. This is an entry-level hotel leadership role for a hospitality ...

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Front Desk Support information

What is the difference between Front Desk Support vs Receptionist?

AspectFront Desk SupportReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma; customer service skills often preferred
Work EnvironmentOffice settings, healthcare facilities, hotels, corporate environmentsOffice reception areas, healthcare clinics, hotels, corporate offices
Primary ResponsibilitiesGreeting visitors, answering calls, administrative support, schedulingWelcoming visitors, answering phones, basic administrative tasks

While both roles involve front-facing customer service and administrative tasks, Front Desk Support often encompasses a broader range of responsibilities, including administrative support and scheduling, whereas Receptionists primarily focus on greeting visitors and answering phones. The roles are similar in work environment and required skills, but Front Desk Support may require additional multitasking and organizational abilities.

Can you get a front desk support job with no experience?

Front desk support jobs often do not require prior experience, as employers typically look for strong communication, organizational skills, and a professional demeanor. Entry-level positions may provide on-the-job training, and having basic computer skills or familiarity with office software can be beneficial.

What cities in Virginia are hiring for Front Desk Support jobs?

Cities in Virginia with the most Front Desk Support job openings:

Infographic showing various Front Desk Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Front Desk Support

Norfolk, VA • On-site

Metropolitan Funeral Service
Software Development • 1 - 10 employees
Learn more about Metropolitan Funeral Serviceexternal

$16 - $18/hr

Full-time

Re-posted 2 hours ago

Job description

Personal Service, Peace of Mind, Pleasant Memories
757.628.1000
www.metropolitanfuneralservice.com
Job Type: Full-Time
Classification: Hourly Non-Exempt
Title: Front Desk Support
Teamwork, integrity and compassion are core values of our company, and we go to great lengths to ensure that our employees are satisfied and rewarded for the work that they do.
Job Description
● Greeting and Assisting Visitors:
○ Welcoming families and guests in a respectful and compassionate manner.
○ Directing visitors to the appropriate areas within the funeral home (e.g., arrangement office, chapel, visitation rooms).
● Phone and Communication Management:
○ Answering phones, taking messages, and transferring calls as needed.
○ Providing information to callers and visitors, answering questions about funeral services and procedures.
● Administrative Tasks:
○ Processing paperwork, including death certificates, contracts, register books and other forms
○ Maintaining accurate records and files related to funeral arrangements.
○ Type program mock-ups
○ Log flowers
○ Submit newspaper obituaries
○ Assisting with data entry and other clerical tasks.
● General Support:
○ Assisting with the preparation of funeral services, such as setting up for visitations and handing out service folders.
○ Maintaining a clean and organized work environment.
○ Running errands as needed, such as picking up or delivering items.
● Other Duties:
○ May assist with coordinating details of funeral services with clergy, family members, and other staff.
○ May assist with the transportation of flowers and memorabilia.
○ May be required to assist with funeral services.
○ All other duties as assigned
Skills and Qualifications:
● Compassionate and Empathetic: The ability to handle sensitive situations with empathy and understanding is crucial.
● Excellent Communication Skills: Strong verbal and written communication skills are essential for interacting with families and providing information.
● Organizational Skills: The ability to manage time effectively and prioritize tasks is important for a smooth-running front desk.
● Computer Skills: Proficiency in using computer software and office equipment is necessary for data entry and record-keeping.
● Customer Service Skills: The ability to provide excellent customer service and build rapport with families is essential.
● Attention to Detail: Accuracy and attention to detail are important for processing paperwork and maintaining records.
● Professional Demeanor: Maintaining a professional and respectful demeanor at all times is crucial.
Requirements
● High school diploma; 2 years of customer service
● Verbal and written communication skills to interact clearly with customers, vendors and other employees
● Organization skills to keep accurate records and find important information quickly
● Time management skills to prioritize and complete a side variety of tasks throughout the day
● Listens attentively, exercising patience in working with and talking to fellow employees, families, vendors, and the general public using good communication and grammar skills
● Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive

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