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Front Desk Spa Jobs in Rochester Hills, MI (NOW HIRING)

Margot European Day Spa

Be Seen First

Spa Front Desk Coordinator | Part-Time and Full-Time

Birmingham, MI · On-site

$17 - $20/hr

Join Our Team Margot European Spa is looking for a warm, professional, and highly organized Spa Front Desk Coordinator to create an exceptional first impression for every guest. As the face of our ...

planet fitness

Front Desk

Waterford, MI · On-site

$13.73/hr

Our Front Desk Team Members enjoy: * Flexible work schedules * Same-day pay * Paid time off ... Cleaning & maintaining restrooms, locker area, showers, Black Card Spa amenities, entry way, club ...

planet fitness

Front Desk

Hartland, MI · On-site

$13.73 - $14.73/hr

Our Front Desk Team Members enjoy: * Flexible work schedules * Same-day pay * Paid time off ... Cleaning & maintaining restrooms, locker area, showers, Black Card Spa amenities, entry way, club ...

planet fitness

Overnight Front Desk

Grand Blanc, MI · On-site

$13.73 - $14.73/hr

Our Front Desk Team Members enjoy: * Flexible work schedules * Same-day pay * Paid time off ... Cleaning & maintaining restrooms, locker area, showers, Black Card Spa amenities, entry way, club ...

Hand and Stone Massage and Facial Spa

Spa Associate

MI · On-site

$15 - $20/hr

Training & development Hand & Stone Massage & Facial Spa - Commerce Township is looking for a full time, experienced front desk sales associate We're looking for a motivated, sales-driven individual ...

Marriott International

Spa Director

Detroit, MI · On-site

$93K - $123K/yr

OR • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or ...

Marriott

Spa Director

Detroit, MI · On-site

OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related ...

The Lash Lounge

Assistant Manager

Birmingham, MI · On-site

$19 - $22/hr

Experience with front desk sales, preferably in salon, spa, or membership businesses * Exceptional customer service and computer skills, MindBody Online experience is a plus * College Degree in ...

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All JobsFront Desk Spa JobsFront Desk Spa Jobs in Rochester Hills, MI

Front Desk Spa information

See Rochester Hills, MI salary details

$9

$15

$20

How much do front desk spa jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for front desk spa in Rochester Hills, MI is $15.39, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $17.02 per hour, depending on experience, location, and employer.

What is a front desk spa?

Front Desk Spa staff are professionals responsible for greeting clients, managing appointments, handling check-ins and check-outs, and providing information about spa services. They ensure a smooth and welcoming experience for guests from the moment they enter the spa. Their duties often include answering phones, managing payments, and assisting with customer inquiries, making them essential to the overall operation and customer satisfaction in a spa setting.

What are the key skills and qualifications needed to thrive as a front desk spa associate, and why are they important?

To thrive as a Front Desk Spa Associate, you need strong customer service skills, attention to detail, and basic administrative abilities, typically supported by a high school diploma or equivalent. Familiarity with appointment scheduling software, point-of-sale (POS) systems, and basic office equipment is often required. Exceptional communication, organization, and a friendly, professional demeanor help build positive client relationships and manage a busy environment. These skills ensure smooth spa operations, client satisfaction, and a welcoming atmosphere, all of which are crucial for business success.

What are some common challenges faced by front desk spa staff, and how can these be managed effectively?

Front Desk Spa staff often juggle multiple responsibilities, including greeting guests, managing appointments, handling phone inquiries, and coordinating with therapists. A common challenge is balancing guest service with administrative tasks, especially during busy periods. Success in this role relies on strong organizational skills, clear communication, and the ability to remain calm under pressure. Building good relationships with spa team members and utilizing scheduling software efficiently can help streamline daily operations and enhance the guest experience.

What is the difference between Front Desk Spa vs Front Desk Receptionist?

AspectFront Desk SpaFront Desk Receptionist
CredentialsCustomer service skills, possibly spa-specific certificationsCustomer service skills, general administrative skills
Work EnvironmentSpa or wellness center settingVarious industries, including medical offices, hotels, salons
Employer & IndustrySpas, wellness centersHotels, clinics, offices
Search & Comparison IntentJobs in spa settings, wellness customer serviceGeneral front desk roles across industries

Front Desk Spa roles focus on customer service within spa or wellness environments, often requiring knowledge of spa services. Front Desk Receptionist roles are broader, covering various industries but share similar administrative and customer service duties. The main difference lies in the work setting and specific industry knowledge required.

How to get a job as a front desk spa?

To get a front desk spa job, candidates should have excellent customer service skills, basic knowledge of spa services, and proficiency with scheduling or point-of-sale software. Relevant certifications or experience in hospitality or retail can improve chances, and employers often look for friendly, organized individuals willing to work flexible hours.

Is being a front desk spa receptionist hard?

Being a front desk spa receptionist involves managing client check-ins, scheduling appointments, and handling phone inquiries, which requires good communication and organizational skills. The job can be physically demanding and may involve working evenings or weekends, but it generally does not require extensive physical effort or specialized certifications.

What does a front desk spa receptionist do in a spa?

A front desk spa receptionist greets clients, schedules appointments, manages reservations, and handles phone inquiries. They also process payments, provide information about services, and ensure a smooth check-in and check-out process, often using booking software and maintaining a professional appearance.

What cities near Rochester Hills, MI are hiring for Front Desk Spa jobs?

Cities near Rochester Hills, MI with the most Front Desk Spa job openings:

Front Desk Spa jobs near you
Infographic showing various Front Desk Spa job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 43% Full Time, and 57% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,001 per year, or $15.4 per hour.

Spa Front Desk Coordinator | Part-Time and Full-Time

Margot European Day Spa

Birmingham, MI • On-site

$17 - $20/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Join Our Team

Margot European Spa is looking for a warm, professional, and highly organized Spa Front Desk Coordinator to create an exceptional first impression for every guest. As the face of our spa, you'll play a vital role in delivering outstanding customer service while ensuring the front desk operates smoothly and efficiently.

If you enjoy working with people, thrive in a fast-paced environment, and take pride in providing exceptional guest experiences, we'd love to hear from you.

Please Note: Previous receptionist or front desk experience is required. Cashier-only experience does not meet the qualifications for this position.

What You'll Do

  • Welcome every guest with a friendly, professional, and positive attitude.
  • Open and close the spa following established procedures.
  • Answer incoming phone calls promptly and courteously.
  • Schedule, confirm, modify, and cancel appointments accurately.
  • Check guests in and out using the spa management system.
  • Process payments and maintain accurate cash drawer balances.
  • Educate guests about spa treatments, packages, memberships, retail products, and current promotions.
  • Recommend services and retail products that enhance the guest experience.
  • Resolve guest questions and concerns with professionalism and care.
  • Maintain a clean, organized, and welcoming reception area.
  • Communicate guest feedback and operational concerns to management.
  • Attend staff meetings and training sessions.
  • Support daily spa operations and assist team members as needed.
  • Consistently uphold the spa's standards for hospitality, professionalism, and guest satisfaction.

Qualifications

  • Previous receptionist or front desk experience required (cashier-only experience does not qualify).
  • Excellent customer service and relationship-building skills.
  • Strong verbal communication and active listening abilities.
  • Comfortable using computers, scheduling software, and point-of-sale systems.
  • Excellent organizational skills with strong attention to detail.
  • Ability to multitask and remain composed in a busy environment.
  • Accurate cash-handling and basic math skills.
  • Dependable, punctual, and reliable.
  • Professional appearance and positive attitude.
  • Ability to work independently while collaborating effectively with the spa team.

What We're Looking For

The ideal candidate is someone who genuinely enjoys helping people, stays organized under pressure, and takes pride in creating a welcoming and relaxing experience for every guest. You'll be a key part of our team and help ensure each client leaves with an exceptional impression of Margot European Spa.

If you're passionate about customer service and enjoy working in a professional spa environment, we'd love to meet you.