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Front Desk Security Guard Jobs in Wisconsin (NOW HIRING)

RB Hospitality

Hotel Front Desk Agent

Neenah, WI · On-site

$16 - $20/hr

As a Front Desk Agent at Bridgewood Resort Hotel, you'll be the first point of contact for guests ... Follow security protocols for room keys and property. * Work collaboratively with team members to ...

Mgic Investment

On-Call Security Guard

Milwaukee, WI · On-site

$22.01 - $36.32/hr

As an On-Call Security Guard you will be a part of our Building Operations Department ... Provides security coverage at the security desk as needed to fill in for shift vacancies - verifies ...

Wisconsin

Front Desk Receptionist

Stevens Point, WI

$10.25/hr

Front Desk Receptionist Job Category: Student Hourly Job Profile: Student Help Job Summary: Main ... The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act requires the ...

Bravo Hospitality Group

Front Desk

Wisconsin Dells, WI · On-site

$15 - $16/hr

Maintain a neat and presentable front desk area. * Monitor guest mail and ensure that it is ... Ensure security of guest rooms. * Associate is held accountable for all duties of this job and ...

The Madison Concourse Hotel

Front Desk Agent

Madison, WI · On-site

$17/hr

Our Front Desk Agents are responsible for registering incoming guests, fielding incoming calls ... Follow security and safety procedures, ensuring the well-being of guests and colleagues * Upsell ...

Ledgestone Hospitality LLC

Front Desk

Menomonie, WI

$14 - $17.75/hr

Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA ... Carry out front desk responsibilities including, but not limited to; greeting guests, performing ...

Ledgestone Hospitality LLC

Front Desk

Tomah, WI

$13.25 - $16.75/hr

Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA ... Carry out front desk responsibilities including, but not limited to; greeting guests, performing ...

Ledgestone Hospitality LLC

Front Desk

Menomonie, WI

$14 - $17.75/hr

Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA ... Carry out front desk responsibilities including, but not limited to; greeting guests, performing ...

Ledgestone Hospitality LLC

Front Desk

Stevens Point, WI

$13.75 - $17.50/hr

Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA ... Carry out front desk responsibilities including, but not limited to; greeting guests, performing ...

Two Rivers Hotel Group LLC

Front Desk Agent

Two Rivers, WI · On-site

$15 - $16/hr

Front Desk Department: Operations/Guest Services Reports To: Property General Manager FLSA Status ... Provides safety and security for the hotel and its guests. * Will also act in a sales role to book ...

Two Rivers Hotel Group LLC

Front Desk Agent

Two Rivers, WI · On-site

$15 - $16/hr

Front Desk Department: Operations/Guest Services Reports To: Property General Manager FLSA Status ... Provides safety and security for the hotel and its guests. * Will also act in a sales role to book ...

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Front Desk Security Guard information

What is a front desk security guard?

Front Desk Security Guards are professionals responsible for maintaining the safety and security of a building's entrance area. They monitor access to the premises, greet and verify visitors, check identification, and respond to any security incidents or emergencies. Additionally, they often handle administrative tasks like logging visitor information and communicating with building management. Their presence helps deter unauthorized entry and ensures a secure environment for everyone in the facility.

What are the key skills and qualifications needed to thrive as a front desk security guard?

To thrive as a Front Desk Security Guard, you need strong observational skills, basic security training or certification, and often a high school diploma or equivalent. Familiarity with security monitoring systems, access control panels, and visitor management software is typically required. Excellent communication, professionalism, and problem-solving abilities help you stand out in this role. These skills are crucial for ensuring safety, managing access, and maintaining a secure and welcoming environment for visitors and staff.

What are some common challenges faced by front desk security guards, and how can they be addressed?

Front Desk Security Guards often encounter challenges such as managing high foot traffic, handling difficult visitors, and balancing security protocols with customer service. To address these, it’s important to stay alert, practice clear communication, and have a strong understanding of building procedures. Regular training and collaboration with building management and other security personnel help ensure a safe environment while maintaining a professional and welcoming atmosphere.

What is the difference between Front Desk Security Guard vs Security Officer?

AspectFront Desk Security GuardSecurity Officer
CredentialsSecurity license, sometimes customer service trainingSecurity license, specialized training depending on role
Work EnvironmentReception areas, lobbies, front entrancesPerimeter patrols, access points, various facility areas
Employer & IndustryCommercial buildings, hotels, residential complexesIndustrial sites, retail, corporate facilities

While both roles involve security responsibilities, Front Desk Security Guards primarily focus on visitor management and access control at the front entrance, often providing customer service. Security Officers typically perform patrols, monitor premises, and respond to incidents across different areas. The roles share licensing requirements but differ in daily duties and work environments.

What are popular job titles related to Front Desk Security Guard jobs in Wisconsin?

For Front Desk Security Guard jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Front Desk Security Guard jobs in Wisconsin look for?

The top searched job categories for Front Desk Security Guard jobs in Wisconsin are:

Front Desk Security Guard jobs near you
Infographic showing various Front Desk Security Guard job openings in Wisconsin as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Front Desk Agent (1st Shift)

Mt. Olympus Water & Theme Park

Wisconsin Dells, WI • On-site

$13.25 - $16.50/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Front Desk/Reservations
Mt. Olympus Resort in Wisconsin Dells is hiring for Front Desk Agent!
This position provides superior customer service beyond guest expectations. Front-desk employees are the first person customers speak to or interact with. Greeting and receiving guests and customer service is usually a common thread in all front-desk job descriptions. Responsibilities for a front-desk often include answering a multi-line phone system and greeting and directing guests, as well as staff. Duties include responding to guest inquiries, service issues and other general questions or concerns as appropriate.
We are looking for full-time, part-time, or seasonal employees to join the team!
Schedule: 1st Shift, 7:00am - 3:00pm or 8:00am - 4:00pm**
**Weekends and holidays required; schedule may vary based on hotel occupancy and departmental needs.
Duties and Responsibilities:
  • Reports to the Guest Services Supervisor and/or Guest Services/Resort Manager.
  • Assuring friendly, courteous and accurate check-in and check-out of room guests.
  • Answering the PBX professionally, courteously, and responding to questions with accurate and current information. Directing all incoming calls swiftly and correctly.
  • Competent knowledge of the property, local attractions, and current activities.
  • Promote friendly, courteous, superior customer service.
  • Taking room reservations and cancellations in a highly efficient and friendly manner while capturing all pertinent information.
  • Will be responsible for handling cash, credit and sales transactions.
  • Keep the front desk area and own station neat, tidy, and clean.
  • Monitor guest safety and service issues to provide the safest and most customer-oriented environment.
  • Listen to guests and anticipate needs or concerns before a problem arises
  • Understand safety and security procedures
  • Responsible for monitoring of room availability, maintenance, and housekeeping issues and communicating those to housekeeping in a timely and efficient manner.

Front Desk/Reservation Requirements:
  • High School Diploma/G.E.D Equivalent Required
  • Must be at least 18 years old to apply
  • Must always bring a smile to work.
  • Must be able to maintain and present a professional appearance at all times. Mt. Olympus's grooming and personal hygiene requirement is to wear the proper issued clean uniform and name badge.
  • A professional attitude is required at all times, handle pressure with poise and finesse.
  • Must be honest and dedicated.
  • Must be able to maintain confidentiality and be trustworthy.
  • Exceptional oral and written communication.
  • Must possess excellent time management skills and be on time for work.
  • Must be a team player and able to provide superior customer service.
  • Must be able to work weekends and Holiday

What We Offer:
  • On Demand Pay- Get Paid the Same Day you Work!
  • Fun and Exciting Work Environment!
  • FREE Waterpark Park & Theme Park Passes (based on resort occupancy)
  • Full Time, Part Time and Seasonal Positions
  • Employee discounts on hotel rooms, retail and food
  • Company-wide outings
  • Full Time Employees are Eligible for Benefits:
    • Health Insurance, Dental Insurance, Vision, FSA Health & FSA Dependent Care after 60 Days of Employment
    • 401K and Paid Time Off after 1 Year of Employment
For more information about our property, visit our website: https://www.mtolympuspark.com/

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