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Front Desk Sales Associate Jobs in Rochester, MI

PCRK Group

Front Desk Sales Associate

Farmington Hills, MI · On-site

$13 - $16.50/hr

As a Sales Associate , you're the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a ...

PCRK Group

Front Desk Sales Associate

Rochester, MI · On-site

$12.25 - $15.50/hr

As a Sales Associate , you're the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a ...

Massage Envy PCRK

Front Desk Sales Associate

Rochester, MI · On-site

$12.25 - $15.50/hr

As a Sales Associate , you're the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a ...

PCRK Group

Front Desk Sales Associate

Rochester, MI · On-site

$12.25 - $15.50/hr

As a Sales Associate , you're the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a ...

PCRK Group

Front Desk Sales Associate

Farmington Hills, MI · On-site

$13 - $16.50/hr

As a Sales Associate , you're the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a ...

Scenthound

Front Desk Associate

Birmingham, MI · On-site

$13/hr

Training & development About the Role As a Front Desk Associate , you will be the first point of ... Drive membership sales by educating customers on the benefits of routine wellness care * Build ...

Scenthound

Front Desk Associate

Birmingham, MI · On-site

$13/hr

Training & development About the Role As a Front Desk Associate , you will be the first point of ... Drive membership sales by educating customers on the benefits of routine wellness care * Build ...

Crescent Services

Front Desk Agent

Bloomfield Hills, MI · On-site

$13.50 - $17.25/hr

Maximize sales revenues through up-selling and marketing program * Manage Guest requests, inquiries, and complaints promptly and completely * Maintain the professional appearance of the Front Desk ...

General Hotels

Front Desk Agent

Clarkston, MI · On-site

$14.25 - $18/hr

Front Desk Agent Are you looking to let your hospitality skills shine while you create personable ... We recognize that our associates are the key to our continued success and have a long history of ...

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Front Desk Sales Associate information

See Rochester, MI salary details

$8

$13

$17

How much do front desk sales associate jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for front desk sales associate in Rochester, MI is $13.54, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $14.81 per hour, depending on experience, location, and employer.

What is a front desk sales associate?

Front Desk Sales Associates are professionals who handle customer service and sales tasks at the front desk of a business, such as a gym, spa, hotel, or retail store. They greet customers, answer questions, process transactions, and often assist with membership or product sales. These associates play a key role in creating a positive first impression and ensuring customer satisfaction. Their responsibilities may also include administrative duties, scheduling appointments, and maintaining a clean and organized front desk area.

What are the key skills and qualifications needed to thrive as a front desk sales associate?

To thrive as a Front Desk Sales Associate, you need strong customer service skills, basic sales acumen, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, appointment scheduling software, and basic office equipment is important. Excellent communication, a friendly demeanor, and the ability to multitask help you stand out in this role. These skills ensure efficient customer interactions, smooth daily operations, and contribute to increased sales and customer retention.

How does a front desk sales associate typically collaborate with other departments to enhance customer experience?

Front Desk Sales Associates regularly work with teams such as housekeeping, management, and maintenance to address guest needs promptly and ensure a seamless experience. They often communicate special requests, coordinate room availability, and relay customer feedback or issues to the appropriate departments. This collaborative environment helps associates quickly resolve concerns and contribute to a positive overall impression for guests. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Front Desk Sales Associate vs Customer Service Representative?

AspectFront Desk Sales AssociateCustomer Service Representative
CredentialsHigh school diploma; sales and customer service skillsHigh school diploma; strong communication skills
Work EnvironmentReception area, retail, hospitalityCall centers, retail, service industries
Employer & IndustryHotels, gyms, retail storesTelecom, retail, banking
Primary FocusSales, greeting customers, promoting products/servicesResolving customer issues, providing information

While both roles involve customer interaction, a Front Desk Sales Associate primarily focuses on sales and promoting products at the front desk, whereas a Customer Service Representative emphasizes resolving customer issues and providing support. The roles often overlap in customer communication but differ in their main objectives and work environments.

What cities near Rochester, MI are hiring for Front Desk Sales Associate jobs?

Cities near Rochester, MI with the most Front Desk Sales Associate job openings:

Front Desk Sales Associate jobs near you
Infographic showing various Front Desk Sales Associate job openings in Rochester, MI as of August 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $28,167 per year, or $13.5 per hour.

Front Desk and Sales Associate Weekends

Rochester, MI • On-site

Goldfish Swim School
Fitness and Sports Centers • 11 - 50 employees

6.0

Company rating: 6.0 out of 10

Based on 275 frontline employees who took The Breakroom Quiz

129th of 224 rated education and training

People enjoy working here

Recommended by students

Recommended by parents

Learn more about Goldfish Swim Schoolexternal

$12.25 - $15.50/hr

Other

Posted 28 days ago

Job description

Job Title: Front Desk and Sales Associate

Reports to: Assistant Manager - Sales

FLSA Status: Part time, Non-Exempt

Summary: We’re looking for a friendly, driven, and detail-oriented Front Desk and Sales Associate to be the welcoming face of our Front Desk. This is a people-first role - you’ll connect with prospective and current members every single day and guide families through enrollment. If you love talking to people, thrive in a fast-paced environment, and take pride in making a great first impression, this role is for you.

Duties and Responsibilities:

Greet every member and family warmly at check-in and make them feel welcomed from the moment they walk through the door.

Answer phones, respond to inquiries, and conduct outbound sales calls to prospective members with a positive, confident approach.

Guide families through the student registration process using effective sales and customer service techniques.

Handle customer concerns and complaints professionally, with a solution driven approach.

Assist families with merchandise and vending purchases.

Make calls to resolve open account issues with professionalism and care.

Maintain a clean, organized, and well-stocked front desk, snack area, changing rooms, restrooms, and lobby area.

Enforce safety rules and administer first aid when necessary.

What We’re Looking For:

A natural communicator who is comfortable on the phone and in person with families of all backgrounds.

Comfortable learning new software - we’ll train you on our systems.

Organized, dependable, and proactive about following through on tasks and commitments.

Previous customer service or administrative experience preferred.

Basic computer skills.

Required to obtain CPR, First Aid, and AED certifications through Goldfish Swim School.

Must be available for evening and weekend shifts.

What Success Looks Like:

Every family who calls or walks in leaves feeling heard, helped, and excited to enroll.

Enrollment numbers grow because follow-up is consistent and conversations are genuine.

The front desk runs smoothly - schedules are ready, check-ins are seamless, and nothing falls through the cracks.

Families feel confident they’re in the right place from their very first interaction.

Our Culture: At Goldfish Swim School, we believe every child deserves to be safe in and around water. Our team is passionate, people-first, and committed to a golden experience every day. As a Front Desk and Sales Associate, you’re often the very first voice a family hears - and the reason they choose us.

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

What Goldfish Swim School employees say

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