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Front Desk Program Assistant Jobs in Ohio (NOW HIRING)

Crestline Hotels & Resorts

Front Desk Agent

Hamilton, OH · On-site

$12.25 - $15.25/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager - Area Vice President of Operations. Key duties and responsibilities ...

InnVite Hospitality

Front Desk Agent

Dayton, OH · On-site

$13.75 - $17.50/hr

... Assist with Administrative Duties as assigned by Management Keep Front Desk Area & Lobby Neat & Tidy and Clean Daily Take Group Reservations & Set up Group Blocks Sales of Guest Rooms with New ...

Hotel Spero

FRONT DESK AGENT

Hamilton, OH · On-site

$12.25 - $15.25/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager - Area Vice President of Operations Key Duties & Responsibilities:

Twin Tier Hospitality

Front Desk Supervisor

Independence, OH · On-site

$16.75 - $21.50/hr

Train, cross-train, and re-train (when necessary) all Front Desk Personnel. * Assist Front Desk and/or Front Office Manager when necessary. Qualifications Knowledge and Skills: Education: High school ...

Westmont Group

Front Desk Supervisor

Dublin, OH · On-site

$19 - $20/hr

The primary duties of the Front Desk Supervisor are to accommodate guests during their stay in an attentive, courteous, and friendly manner, and assist and guide the front office staff in daily ...

Equity LifeStyle Properties

Front Desk Clerk

Marblehead, OH · On-site

$13 - $16/hr

The Front Desk Clerk position supports staff as assigned and possesses excellent customer service ... * Assist with company sponsored activities. * Attend and participate in training programs as ...

City Of Strongsville

Front Desk Attendant

Strongsville, OH · On-site

$12 - $15.50/hr

Recreation Center Front Desk Attendant The Recreation Center Front Desk Attendant is under the ... Enroll customers into programs and sign up for membership. * Be knowledgeable of the programs ...

LivINN Hotels

Front Desk Clerk

West Chester, OH · On-site

$15/hr

The Front Desk Clerk/Night Auditor will operate the front desk and assist guests with inquiries and other needs during registration, stay, and checkout. An individual in this position will be ...

Catch Vibe Voice

Front Desk Representative

Cincinnati, OH · On-site

$37K - $42K/yr

Front Desk Representative Catch Vibe Voice is seeking a polished, friendly, and highly organized ... Welcome and assist visitors, clients, and guests in a professional and courteous manner. * Answer ...

Aloft Beachwood

Front Desk Agent

Beachwood, OH

$17/hr

Front Desk Agent Beachwood, OH Aloft Beachwood is currently seeking full- and part-time Front Desk ... Answer guests' questions about hotel amenities, rewards programs, special requests, and any other ...

Maumee Bay Lodge

Front Desk Agent

Oregon, OH · On-site

$12/hr

Front Desk Agent As a Front Desk Agent at Maumee Bay Lodge in Oregon, Ohio, you will be the first ... You will provide exceptional customer service, assist with check-ins and check-outs, answer guest ...

Dublin Dental Care

Front Desk Associate

Dublin, OH · On-site

$18 - $22/hr

In addition to the hourly pay, full-time front desk associates are eligible for an incentive program providing an opportunity to possibly earn additional pay on top of the hourly pay after the first ...

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Front Desk Program Assistant information

What cities in Ohio are hiring for Front Desk Program Assistant jobs?

Cities in Ohio with the most Front Desk Program Assistant job openings:

Front Desk Agent

Hamilton, OH • On-site

Crestline Hotels & Resorts
Hospitality Services • 5 - 10K employees
Learn more about Crestline Hotels & Resortsexternal

$12.25 - $15.25/hr

Other

Re-posted 5 days ago

Crestline Hotels & Resorts rating

7.4

Company rating: 7.4 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

9th of 109 rated hotels

Job description

Part-Time Front Desk Agent

The Well House in Hamilton is looking for a Part-Time Front Desk Agent.

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.

Potential career paths include: Front Desk Supervisor – Front Desk Manager – Front Office Manager - Operations Manager-Assistant General Manager – General Manager – Area Vice President of Operations.

Key duties and responsibilities include:

  • Resolve guest complaints, ensuring guest satisfaction.
  • Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
  • Obtain assigned bank and ensure accuracy of contracted monies.
  • Keep bank secure at all times.
  • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
  • Process all guest check-ins.
  • Verify registration card information with the guest.
  • Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
  • Direct Bell Person to escort guest and transport their luggage to the room.
  • Handle overbooked or walked in guests.
  • Accept and record wake-up call requests.
  • Monitor, send and distribute guest faxes.
  • Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
  • Resolve discrepancies on the room status report with Housekeeping.
  • Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
  • Process all check-outs.
  • Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.

Education and experience required:

  • High School Graduate or General Education Degree (GED).
  • One year previous experience in a similar position in a hotel.
  • Basic computer skills required.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

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