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Front Desk Program Assistant Jobs in Georgia (NOW HIRING)

Sheraton Augusta Hotel

Front Desk PM Supervisor

Augusta, GA · On-site

$16 - $20.75/hr

Monitor guest satisfaction and resolve guest concerns professionally and promptly. * Assist with ... Previous hotel Front Desk or Guest Services experience preferred. * Previous supervisory or ...

Coastal Health

Front Desk Associate

Saint Marys, GA · On-site

$13 - $16.75/hr

Front Desk Receptionist - Spine & Pain Management Location: St. Marys, GA- Coastal Health Job Type ... Answer incoming phone calls and assist patients with questions or direct calls appropriately

The Lodge on Lake Oconee

Front Desk Agent

Eatonton, GA · On-site

$12.75 - $16/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

ProCo

Front Desk Receptionist

Stone Mountain, GA · On-site

$13.50 - $17.50/hr

Medical Receptionist - Front Desk (Cross-Training to Therapy Tech) AICA Orthopedics | Full-Time ... Answer phones and coordinate with medical team Therapy Tech Training (Cross-Training): * Assist ...

ProCo

Front Desk Receptionist

Newnan, GA · On-site

$13.50 - $17.25/hr

Medical Receptionist - Front Desk (Cross-Training to Therapy Tech) AICA Orthopedics | Full-Time | ... Answer phones and coordinate with medical team Therapy Tech Training (Cross-Training): * Assist ...

ProCo

Front Desk Receptionist

Snellville, GA · On-site

$13 - $16.50/hr

Medical Receptionist - Front Desk (Cross-Training to Therapy Tech) AICA Orthopedics | Snellville ... Answer phones and coordinate with medical team Therapy Tech Training (Cross-Training): * Assist ...

Crestline Hotels and Resorts

Front Desk Agent

Atlanta, GA · On-site

$13.75 - $17.25/hr

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations Key Duties & Responsibilities:

The Lodge on Lake Oconee

Front Desk Agent

Eatonton, GA · On-site

$12.75 - $16/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

ProCo

Front Desk Receptionist

Winder, GA · On-site

$13.25 - $17/hr

Medical Receptionist - Front Desk (Cross-Training to Therapy Tech) AICA Orthopedics | Winder, GA ... Answer phones and coordinate with medical team Therapy Tech Training (Cross-Training): * Assist ...

Motel + Studio 6

Front Desk Agent

Columbus, GA · On-site

$12.75 - $16/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

ARIAHNNA IN MCDONOUGH LLC

Front Desk Agent

Mcdonough, GA · On-site

$13 - $16.50/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

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Front Desk PM Supervisor

Augusta, GA • On-site

Sheraton Augusta Hotel
Traveler Accommodation • 11 - 50 employees
Learn more about Sheraton Augusta Hotelexternal

$16 - $20.75/hr

Full-time

Posted 20 days ago

Job description

Guest Service Supervisor – PM Shift

Sheraton Augusta Hotel – Augusta, GA

The Sheraton Augusta Hotel is seeking a motivated and service-focused Guest Service Supervisor to join our Front Office team on the PM shift. This position is responsible for supervising front desk operations, supporting the Guest Service team, and ensuring every guest receives exceptional service from arrival through departure.

Position Details
  • Position: Guest Service Supervisor
  • Shift: PM Shift
  • Location: Sheraton Augusta Hotel, Augusta, GA
  • Employment Type: Full-Time
  • Department: Front Office / Guest Services
Key Responsibilities
  • Supervise and support Front Desk and Guest Service Agents during the PM shift.
  • Ensure smooth check-in and check-out operations.
  • Monitor guest satisfaction and resolve guest concerns professionally and promptly.
  • Assist with room assignments, reservations, billing questions, and guest requests.
  • Ensure proper handling of cash, credit cards, keys, and guest accounts.
  • Communicate effectively with Housekeeping, Maintenance, Food & Beverage, and Management.
  • Monitor daily arrivals, departures, VIPs, groups, and special requests.
  • Assist with training and coaching Front Desk employees.
  • Ensure Marriott and Sheraton brand standards are consistently followed.
  • Maintain a professional, welcoming, and organized front desk environment.
  • Complete shift reports and communicate important information to the MOD and next shift.
  • Assist management with daily Front Office operations and other duties as assigned.
Qualifications
  • Previous hotel Front Desk or Guest Services experience preferred.
  • Previous supervisory or leadership experience strongly preferred.
  • Excellent customer service and communication skills.
  • Ability to handle difficult guest situations professionally.
  • Strong attention to detail and organizational skills.
  • Ability to multitask in a fast-paced hotel environment.
  • Must be dependable, professional, and able to work evenings, weekends, and holidays.
  • Marriott/Sheraton experience is a plus.
What We Are Looking For

We are looking for a hands-on leader who can motivate the Front Desk team, hold employees accountable, and create a positive guest experience. The ideal candidate will lead by example and understand that excellent service starts with a strong and engaged team.

Join the Sheraton Augusta Hotel team and help us deliver exceptional hospitality every day!

Apply today!