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Front Desk Position Jobs in Worcester, MA (NOW HIRING)

Planet Fitness

Front Desk Associate

Dayville, CT · On-site

$16.94 - $17.44/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Paid Time Off benefits (Applicable for Full Time Positions) * Free Black Card membership and fun ...

Art of Problem Solving

Front Desk Associate

Newton, MA

$15.25 - $19.75/hr

This is an in-person, part-time position at our Lexington location. Front Desk hours are Monday through Sunday during the academic year with Monday through Friday during the summer. Our team is ...

Art of Problem Solving

Front Desk Associate

Lincoln, MA

$15.25 - $19.50/hr

This is an in-person, part-time position at our Lexington location. Front Desk hours are Monday through Sunday during the academic year with Monday through Friday during the summer. Our team is ...

Art of Problem Solving

Front Desk Associate

Wellesley, MA

$15.25 - $19.75/hr

This is an in-person, part-time position at our Lexington location. Front Desk hours are Monday through Sunday during the academic year with Monday through Friday during the summer. Our team is ...

Art of Problem Solving

Front Desk Associate

Waltham, MA · On-site

$15 - $19.50/hr

This is an in-person, part-time position at our Lexington location. Front Desk hours are Monday through Sunday during the academic year with Monday through Friday during the summer. Our team is ...

Art of Problem Solving

Front Desk Associate

Waltham, MA

$15 - $19.50/hr

This is an in-person, part-time position at our Lexington location. Front Desk hours are Monday through Sunday during the academic year with Monday through Friday during the summer. Our team is ...

Art of Problem Solving

Front Desk Associate

Weston, MA

$15 - $19.50/hr

This is an in-person, part-time position at our Lexington location. Front Desk hours are Monday through Sunday during the academic year with Monday through Friday during the summer. Our team is ...

Art of Problem Solving

Front Desk Associate

Waltham, MA · On-site

$15 - $19.50/hr

This is an in-person, part-time position at our Lexington location. Front Desk hours are Monday through Sunday during the academic year with Monday through Friday during the summer. Our team is ...

B/SPOKE Studios

Front Desk Wellesley

Wellesley, MA · On-site

$15/hr

The Front Desk Team ensures smooth running of the studio experience from open to close morning ... POSITION: PART-TIME CANDIDATE PROFILE * Passionate about the fitness + wellness community.

B/SPOKE Studios

Front Desk Wellesley

Wellesley, MA · On-site

$15/hr

The Front Desk Team ensures smooth running of the studio experience from open to close - morning ... POSITION: PART-TIME CANDIDATE PROFILE * Passionate about the fitness + wellness community.

B/SPOKE Studios

Front Desk Wellesley

Wellesley, MA

$15/hr

The Front Desk Team ensures smooth running of the studio experience from open to close - morning ... POSITION: PART-TIME CANDIDATE PROFILE * Passionate about the fitness + wellness community.

Dave & Buster's, Inc.

Host / Front Desk

Natick, MA · On-site

$14.50 - $19.25/hr

POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator ...

Beltone New England

Front Desk Associate

Auburn, MA · On-site

$19/hr

Front Desk Associate Description: We offer a happy and friendly work environment in Auburn MA and ... This is a full-time position, Monday through Friday, from 8:30 AM to 4:30 PM. Job Type: Full Time, ...

Beltone New England

Front Desk Associate

Woonsocket, RI · On-site

$18 - $21/hr

Front Desk Associate Description: We offer a happy and friendly work environment in Woonsocket, RI ... This is a full-time position, Monday through Friday, from 8:30 AM to 4:30 PM. Job Type: Full Time, ...

Dave & Buster's

Host / Front Desk

Natick, MA

$14.50 - $19.25/hr

POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator ...

Beltone New England

Front Desk Associate

Woonsocket, RI · On-site

$18 - $21/hr

Front Desk Associate Description: We offer a happy and friendly work environment in Woonsocket, RI ... This is a full-time position, Monday through Friday, from 8:30 AM to 4:30 PM. Job Type: Full Time, ...

Beltone New England

Front Desk Associate

Auburn, MA · On-site

$19/hr

Front Desk Associate Description: We offer a happy and friendly work environment in Auburn MA and ... This is a full-time position, Monday through Friday, from 8:30 AM to 4:30 PM. Job Type: Full Time, ...

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Showing results 21-40

All JobsFront Desk Position JobsFront Desk Position Jobs in Worcester, MA

Front Desk Position information

See Worcester, MA salary details

$7

$15

$19

How much do front desk position jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for front desk position in Worcester, MA is $15.25, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is a front desk position?

Front Desk positions are customer-facing roles typically found in businesses such as hotels, offices, medical facilities, and other service-oriented environments. Employees in these positions are responsible for greeting visitors, answering phones, handling inquiries, managing reservations, and providing general administrative support. They serve as the first point of contact for guests or clients and play a key role in creating a positive first impression. Strong communication, organizational, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a front desk position?

To thrive in a Front Desk Position, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office management tools like Microsoft Office is commonly required. Excellent communication, professionalism, and a friendly demeanor are important soft skills that set top performers apart. These abilities ensure efficient operations, positive first impressions, and effective service to clients and visitors.

What are some common challenges faced in a front desk position and how can they be managed effectively?

Front desk professionals often encounter challenges such as handling a high volume of guests or clients during peak times, managing multiple tasks simultaneously, and addressing unexpected issues like scheduling conflicts or dissatisfied visitors. Effective time management, clear communication, and staying calm under pressure are key strategies to overcome these challenges. Regular training and strong support from supervisors and team members also help ensure that front desk staff can provide excellent service even in demanding situations.

Can I get a front desk position with no experience?

Front desk positions often do not require prior experience, as employers typically look for good communication skills, a professional appearance, and basic computer knowledge. On-the-job training is common, and some roles may prefer or require a high school diploma or equivalent. Certifications like customer service or receptionist training can enhance your chances but are not always mandatory.

What front desk jobs pay the most?

Senior front desk roles, such as front desk managers or administrative supervisors, tend to offer higher salaries, often exceeding $40,000 annually depending on the industry and location. Specialized environments like luxury hotels, corporate offices, or medical facilities typically pay more, especially when combined with relevant experience and certifications. Salary can also increase with additional responsibilities, management duties, or advanced skills in customer service and administrative software.

What are popular job titles related to Front Desk Position jobs in Worcester, MA?

For Front Desk Position jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Front Desk Position jobs in Worcester, MA look for?

The top searched job categories for Front Desk Position jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Front Desk Position jobs?

Cities near Worcester, MA with the most Front Desk Position job openings:

Front Desk Position jobs near you
Infographic showing various Front Desk Position job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $31,637 per year, or $15.2 per hour.

Front Desk Associate

Planet Fitness

Dayville, CT • On-site

$16.94 - $17.44/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Key responsibilities

  • Welcome and exit members in a confident, professional, and friendly manner.

  • Provide prompt and knowledgeable telephone service, responding to member inquiries.

  • Maintain cleanliness of the club and handle customer payments accurately.

Planet Fitness rating

5.5

Company rating: 5.5 out of 10

Based on 606 frontline employees who took The Breakroom Quiz

45th of 63 rated gym and leisure clubs

Job description

Front Desk Associate 

Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous individual who consistently delivers first-rate service and fosters positive customer satisfaction and loyalty while promoting Ignite Fitness Holdings-Planet Fitness Mission, Vision and Values. The Front Desk Associate must be adept at balancing multiple tasks with a friendly, courteous demeanor.

Essential Duties and Responsibilities:

  • Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes.
  • Anticipate member's needs, respond promptly and acknowledge all members
  • Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.
  • Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.
  • Ability to maintain the cleanliness of the club for up to 50% of the shift.
  • Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.
  • Hands-on experience in accepting payments from customers and give change and receipts.
  • Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.
  • Proven ability to answer customers' questions and give information regarding the business procedures and policies in an exact and customer-friendly way

Minimum Skills

  • Ability to manage multiple responsibilities
  • Solid work ethic with strong decision-making, problem resolution skills
  • Self-starter who takes initiative with minimal direction and supervision
  • Comfortable working a flexible rotating schedule
  • Superior customer service skills, preferably in the fitness industry.
  • Hard working, enthusiastic and energetic!
  • Physical Requirements: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.

Minimum Qualifications

  • 18 years old or older
  • A High School Diploma or Equivalent required
  • Six months face to face customer service experience in a retail environment required or 1-year Fitness experience preferred.

Hours (Initial training hours may vary as well as when the needs of the facility change)

  • Discuss your availability with the Hiring Manager and/or notate it on your application.
  • Weekday and/or Weekend Hours based on club needs.
  • Open or Flexible availability is a plus.

Monday: 4:30am - 11:00am

Tuesday:  4:30am - 11:00am

Wednesday:  4:30am - 11:00am

Thursday:  4:30am - 11:00am

Friday:  4:30am - 11:00am

Saturday:  OFF

Sunday:   OFF

Benefits

  • Competitive Salary & 401K plan
  • Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and Illness (Applicable for Full Time Positions)
  • Paid Time Off benefits (Applicable for Full Time Positions)
  • Free Black Card membership and fun exercise incentives


Planet Fitness is an Equal Opportunity Employer

What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Planet Fitness logo

About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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