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Front Desk Marriott Jobs (NOW HIRING)

Blue Sky Hospitality Solutions

Front Desk Lead

Rosenberg, TX · On-site

$15 - $16.50/hr

Front Desk Supervisor SpringHill Suites by Marriott Rosenberg | Rosenberg, Texas Job Summary SpringHill Suites by Marriott Rosenberg is seeking an experienced and service-oriented Front Desk ...

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Blue Sky Hospitality Solutions

Front Desk Lead

Rosenberg, TX · On-site

$13.25 - $17.50/hr

Front Desk Supervisor SpringHill Suites by Marriott Rosenberg | Rosenberg, Texas Job Summary SpringHill Suites by Marriott Rosenberg is seeking an experienced and service-oriented Front Desk ...

Columbia Sussex

Front Desk Supervisor

Irving, TX · On-site

$17/hr

Front Desk Supervisor JOBID 1971-305 Marriott Dallas Las Colinas Dallas/Irving - Las Colinas, TX Marriott Dallas Las Colinas is seeking a professional, service-focused Front Desk Supervisor to join ...

Crestview Management, LLC

Front Desk Supervisor

Irving, TX · On-site

$16.25 - $21/hr

Front Desk Supervisor JOBID 1971-305 Marriott Dallas Las Colinas Dallas/Irving - Las Colinas, TX Marriott Dallas Las Colinas is seeking a professional, service-focused Front Desk Supervisor to join ...

Residence Inn by Marriott

Front Desk Agent

Kapolei, HI · On-site

$19/hr

Residence Inn by Marriott Oahu Kapolei is seeking a friendly, dependable, and service-oriented Front Desk Agent to join our full-time hotel team. If you have experience in hotels, resorts, or ...

Marriott Albuquerque

Front Desk Agent

Albuquerque, NM · On-site

$13.75 - $17.50/hr

Front Desk Clerk Marriott Albuquerque is currently seeking a friendly and outgoing Front Desk Clerk to join our team. We ensure a professional work environment and focus on our staff's growth within ...

Courtyard by Marriott

Front Desk Supervisor

Lincoln, NE · On-site

$15.50 - $17/hr

... by Marriott standards to achieve a friendly atmosphere of superior guest service and product ... Empowers front desk staff to deliver guest service by encouraging and rewarding responsive guest ...

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Front Desk Marriott information

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How much do front desk marriott jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for front desk marriott in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What are the most common challenges faced by Front Desk Associates at Marriott, and how can they be managed?

Front Desk Associates at Marriott often encounter challenges such as handling high guest volumes during peak check-in and check-out times, resolving guest concerns promptly, and managing multiple tasks simultaneously. Effective time management, strong communication skills, and familiarity with Marriott's systems can help address these challenges. Marriott provides extensive training and a supportive team environment, enabling associates to collaborate with colleagues and supervisors to deliver a seamless guest experience and resolve issues efficiently.

What are the responsibilities of a Front Desk Associate at Marriott?

A Front Desk Associate at Marriott is responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local area. They assist with guest inquiries, process payments, and ensure that all guest needs are met in a friendly and efficient manner. Additionally, they may handle administrative tasks, coordinate with housekeeping and maintenance staff, and resolve any issues or complaints to ensure guest satisfaction.

What are the key skills and qualifications needed to thrive as a Front Desk Associate at Marriott, and why are they important?

To thrive as a Front Desk Associate at Marriott, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera), reservation software, and basic office equipment is often required. Outstanding communication, problem-solving abilities, and a welcoming demeanor help you excel in guest interactions. These skills are essential for ensuring guest satisfaction, smooth operations, and positive first impressions in a hospitality environment.

What is the difference between Front Desk Marriott vs Front Desk Hilton?

AspectFront Desk MarriottFront Desk Hilton
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma or equivalent; hospitality certifications
Work EnvironmentLuxury hotel lobby, customer service focusLuxury hotel lobby, customer service focus
Employer & IndustryMarriott International hotelsHilton Hotels & Resorts
Common Search IntentCompare hotel front desk roles at MarriottCompare hotel front desk roles at Hilton

The Front Desk Marriott and Front Desk Hilton roles are similar in credentials, work environment, and industry. Both positions involve guest check-in/out, reservations, and customer service at luxury hotel chains. The main differences lie in company policies and specific training programs. Overall, they are comparable roles within the hospitality industry, with the choice often depending on the employer preference or location.

What cities are hiring for Front Desk Marriott jobs? Cities with the most Front Desk Marriott job openings:
What states have the most Front Desk Marriott jobs? States with the most job openings for Front Desk Marriott jobs include:
Front Desk Marriott jobs near you
Infographic showing various Front Desk Marriott job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.
Front Desk Lead

Front Desk Lead

Blue Sky Hospitality Solutions

Rosenberg, TX

$15 - $16.50/hr

Full-time

Posted 5 days ago

Job description

Front Desk Supervisor

SpringHill Suites by Marriott Rosenberg | Rosenberg, Texas

Job Summary

SpringHill Suites by Marriott Rosenberg is seeking an experienced and service-oriented Front Desk Supervisor to oversee the daily operations of the Front Desk and ensure an exceptional guest experience. The ideal candidate will lead and support the Front Desk team, maintain Marriott brand standards, resolve guest concerns, and foster a welcoming and professional environment for both guests and associates.

This position requires strong leadership, excellent communication skills, and the ability to thrive in a fast-paced hospitality environment while delivering outstanding customer service.

Key Responsibilities
  • Supervise, train, coach, and motivate Front Desk associates to ensure exceptional guest service and adherence to Marriott brand standards.
  • Create and manage Front Desk schedules to ensure appropriate staffing levels.
  • Process guest check-ins and check-outs efficiently, confirm reservations, assign rooms, and issue room keys.
  • Handle guest requests, concerns, and complaints promptly and professionally, ensuring guest satisfaction and service recovery when needed.
  • Maintain confidentiality of guest information and adhere to company privacy policies.
  • Ensure the Front Desk, lobby, and public areas are clean, organized, and welcoming.
  • Coordinate with Housekeeping and Maintenance teams to ensure rooms are ready and guest issues are resolved promptly.
  • Process cash, credit card, and other payment transactions accurately and reconcile cash drawers at the end of each shift.
  • Generate and review daily operational reports, including arrivals, departures, VIP arrivals, and special requests.
  • Monitor staff performance, provide coaching, and participate in performance evaluations.
  • Assist guests with directions, recommendations, and information about the hotel, local attractions, and surrounding Rosenberg area.
  • Complete administrative duties, including filing, record maintenance, and responding to emails and phone inquiries.
  • Ensure all Front Desk activities, including reservations, guest communications, and service requests, are completed efficiently and accurately.
  • Support management with special projects and perform other duties as assigned.
Qualifications
  • Minimum of two (2) years of hospitality experience.
  • Minimum of two (2) years of Front Desk experience, preferably in a Marriott-branded hotel.
  • At least one (1) year of supervisory or leadership experience, preferably in hospitality.
  • Experience with hotel property management systems, preferably Agilysys Stay PMS and Marriott systems.
  • Proficiency in Microsoft Windows, Microsoft Office Suite, spreadsheets, and word processing applications.
  • Strong verbal and written communication skills.
  • Excellent problem-solving and conflict-resolution abilities.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • High school diploma or equivalent required; hospitality-related education is a plus.
Physical Requirements
  • Regularly required to stand and walk for extended periods.
  • Frequently required to bend, stoop, kneel, crouch, and reach.
  • Must be able to lift, carry, push, and pull up to 50 pounds occasionally.
  • Must be able to work flexible schedules, including nights, weekends, and holidays.
Why Join SpringHill Suites Rosenberg?

At SpringHill Suites by Marriott Rosenberg, we are committed to providing exceptional hospitality while creating a positive and supportive work environment for our associates. We believe in teamwork, professional development, and delivering memorable experiences to every guest who walks through our doors.

SpringHill Suites by Marriott Rosenberg is an Equal Opportunity Employer and values diversity in the workplace.

Employment Type: FULL_TIME

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