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Front Desk Marriott Jobs (NOW HIRING)

Crestview Management, LLC

Front Desk Supervisor

Irving, TX

$16.25 - $21/hr

Front Desk Supervisor JOBID 1971-305 Marriott Dallas Las Colinas Dallas/Irving - Las Colinas, TX Marriott Dallas Las Colinas is seeking a professional, service-focused Front Desk Supervisor to join ...

Columbia Sussex

Front Desk Supervisor

Irving, TX · On-site

$17/hr

Front Desk Supervisor JOBID 1971-305 Marriott Dallas Las Colinas Dallas/Irving - Las Colinas, TX Marriott Dallas Las Colinas is seeking a professional, service-focused Front Desk Supervisor to join ...

Courtyard by Marriott

Front Desk Supervisor

Lincoln, NE · On-site

$15.50 - $17/hr

... by Marriott standards to achieve a friendly atmosphere of superior guest service and product ... Empowers front desk staff to deliver guest service by encouraging and rewarding responsive guest ...

Hollywood Beach Marriott

Front Desk Supervisor

Hollywood, FL · On-site

$15.50 - $20/hr

The 229 Boutique style Hollywood Beach Marriott, located directly on Hollywood Beach Broadwalk, is looking for highly organized candidates for the position of Front Desk Supervisor. In addition to ...

Marriott El Paso

Front Desk Agent

El Paso, TX · On-site

$13 - $16.25/hr

Marriott El Paso seeks a qualified front desk agent with a high level of professionalism and effective decision-making. Applicants must have strong interpersonal and administrative skills. Key ...

Marriott Orlando Downtown

Front Desk Agent

Orlando, FL · On-site

$13.25 - $16.75/hr

Overview As a Front Desk Agent at Marriott Orlando Downtown, you will be the welcoming face for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out ...

Marriott Albuquerque

Front Desk Agent

Albuquerque, NM

$13.75 - $17.50/hr

Front Desk Clerk Marriott Albuquerque is currently seeking a friendly and outgoing Front Desk Clerk to join our team. We ensure a professional work environment and focus on our staff's growth within ...

MARRIOTT ORLANDO DOWNTOWN

Front Desk Agent

Orlando, FL · On-site

$13.25 - $16.75/hr

Overview As a Front Desk Agent at Marriott Orlando Downtown, you will be the welcoming face for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out ...

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Front Desk Marriott information

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How much do front desk marriott jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for front desk marriott in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What are the most common challenges faced by Front Desk Associates at Marriott, and how can they be managed?

Front Desk Associates at Marriott often encounter challenges such as handling high guest volumes during peak check-in and check-out times, resolving guest concerns promptly, and managing multiple tasks simultaneously. Effective time management, strong communication skills, and familiarity with Marriott's systems can help address these challenges. Marriott provides extensive training and a supportive team environment, enabling associates to collaborate with colleagues and supervisors to deliver a seamless guest experience and resolve issues efficiently.

What are the responsibilities of a Front Desk Associate at Marriott?

A Front Desk Associate at Marriott is responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local area. They assist with guest inquiries, process payments, and ensure that all guest needs are met in a friendly and efficient manner. Additionally, they may handle administrative tasks, coordinate with housekeeping and maintenance staff, and resolve any issues or complaints to ensure guest satisfaction.

What are the key skills and qualifications needed to thrive as a Front Desk Associate at Marriott, and why are they important?

To thrive as a Front Desk Associate at Marriott, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera), reservation software, and basic office equipment is often required. Outstanding communication, problem-solving abilities, and a welcoming demeanor help you excel in guest interactions. These skills are essential for ensuring guest satisfaction, smooth operations, and positive first impressions in a hospitality environment.

What is the difference between Front Desk Marriott vs Front Desk Hilton?

AspectFront Desk MarriottFront Desk Hilton
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma or equivalent; hospitality certifications
Work EnvironmentLuxury hotel lobby, customer service focusLuxury hotel lobby, customer service focus
Employer & IndustryMarriott International hotelsHilton Hotels & Resorts
Common Search IntentCompare hotel front desk roles at MarriottCompare hotel front desk roles at Hilton

The Front Desk Marriott and Front Desk Hilton roles are similar in credentials, work environment, and industry. Both positions involve guest check-in/out, reservations, and customer service at luxury hotel chains. The main differences lie in company policies and specific training programs. Overall, they are comparable roles within the hospitality industry, with the choice often depending on the employer preference or location.

What cities are hiring for Front Desk Marriott jobs? Cities with the most Front Desk Marriott job openings:
What states have the most Front Desk Marriott jobs? States with the most job openings for Front Desk Marriott jobs include:
Front Desk Marriott jobs near you
Infographic showing various Front Desk Marriott job openings in the United States as of May 2026, with employment types broken down into 7% As Needed, 67% Full Time, 17% Part Time, 7% Contract, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.
Front Desk Supervisor

Front Desk Supervisor

Crestview Management, LLC

Irving, TX

$16.25 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Front Desk Supervisor
JOBID 1971-305
Marriott Dallas Las Colinas
Dallas/Irving - Las Colinas, TX
Marriott Dallas Las Colinas is seeking a professional, service-focused Front Desk Supervisor to join our Rooms Operations team. This role is responsible for supporting daily front office operations, leading front desk associates, resolving guest concerns, and ensuring every guest experience reflects the high standards of Marriott service.
The ideal candidate is a confident communicator, a strong problem solver, and a hands-on leader who can support the team during busy arrivals, departures, group movements, and day-to-day hotel operations.
Key Responsibilities
  • Supervise front desk operations during assigned shifts, ensuring smooth guest arrivals, departures, and service interactions.
  • Lead, coach, and support front desk associates to deliver warm, professional, and efficient service.
  • Assist guests with check-in, check-out, billing questions, room requests, and service recovery opportunities.
  • Handle guest concerns with professionalism, urgency, and care while escalating major issues when appropriate.
  • Monitor room inventory, room assignments, special requests, and VIP arrivals.
  • Support Marriott Bonvoy recognition and ensure elite member benefits are properly delivered.
  • Assist with training new associates on front desk procedures, brand standards, systems, and guest service expectations.
  • Ensure compliance with cash handling, credit card, safety, privacy, and hotel operating procedures.
  • Communicate effectively with Housekeeping, Engineering, Sales, Loss Prevention, and other hotel departments.
  • Support occupancy, upgrade, and inventory strategies as directed by Front Office leadership.
  • Maintain a professional presence in the lobby and serve as a visible leadership resource for both guests and associates.
  • Complete shift reports, pass-on communication, and operational follow-up as needed.
Qualifications
  • Previous hotel front desk experience required; supervisory or leadership experience preferred.
  • Marriott experience and knowledge of Marriott systems preferred.
  • Strong guest service, communication, and conflict-resolution skills.
  • Ability to remain calm and professional in a fast-paced environment.
  • Strong attention to detail and ability to multitask.
  • Flexible schedule required, including evenings, weekends, and holidays.
  • Professional appearance and demeanor required.
  • Ability to stand for extended periods and assist with normal front office duties.
Ideal Candidate
The successful candidate will be dependable, positive, and solutions-oriented. They should enjoy leading by example, supporting their team, and creating memorable guest experiences. This position is ideal for someone looking to grow within hotel operations and develop into future front office leadership.
Benefits
Competitive pay, Health and Dental Insurance, company-paid Life Insurance, Short-Term and Long-Term Disability, Vision, 401(k) with company match, Paid Time Off (PTO), free hotel rooms, and hotel discounts.
EOE

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