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Front Desk Marriott Jobs (NOW HIRING)

Marriott

Front Desk Associate

Denver, CO · On-site

$19.70/hr

If you apply for this position, Marriott will have no involvement in the selection process. Your ... Reviews the Front Desk Log for any unusual situations or conditions and communicates with outgoing ...

Marriott Dallas Las Colinas

Front Desk Agent

Irving, TX · On-site

$16 - $17/hr

Marriott Dallas Las Colinas is looking for Front Desk Associates who enjoy helping people and creating memorable stays. This role is a great fit if you have at least one year of customer service ...

Marriott

Front Desk Associate

Denver, CO

$14.50 - $18.50/hr

If you apply for this position, Marriott will have no involvement in the selection process. Your ... No ESSENTIAL JOB FUNCTIONS: • Reviews the Front Desk Log for any unusual situations or conditions ...

Marriott International

Front Desk Associate

Denver, CO · On-site

$19.70/hr

If you apply for this position, Marriott will have no involvement in the selection process. Your ... No ESSENTIAL JOB FUNCTIONS: • Reviews the Front Desk Log for any unusual situations or conditions ...

Marriott

Front Desk Supervisor

Orlando, FL · On-site

$16 - $20.50/hr

About the Courtyard by Marriott Orlando Downtown: The Courtyard Orlando Downtown is an urban ... The Front Desk Supervisor provides guest service at the front desk while using standards of service.

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How much do front desk marriott jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for front desk marriott in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What are the most common challenges faced by Front Desk Associates at Marriott, and how can they be managed?

Front Desk Associates at Marriott often encounter challenges such as handling high guest volumes during peak check-in and check-out times, resolving guest concerns promptly, and managing multiple tasks simultaneously. Effective time management, strong communication skills, and familiarity with Marriott's systems can help address these challenges. Marriott provides extensive training and a supportive team environment, enabling associates to collaborate with colleagues and supervisors to deliver a seamless guest experience and resolve issues efficiently.

What are the responsibilities of a Front Desk Associate at Marriott?

A Front Desk Associate at Marriott is responsible for greeting guests, checking them in and out, handling reservations, and providing information about the hotel and local area. They assist with guest inquiries, process payments, and ensure that all guest needs are met in a friendly and efficient manner. Additionally, they may handle administrative tasks, coordinate with housekeeping and maintenance staff, and resolve any issues or complaints to ensure guest satisfaction.

What are the key skills and qualifications needed to thrive as a Front Desk Associate at Marriott, and why are they important?

To thrive as a Front Desk Associate at Marriott, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera), reservation software, and basic office equipment is often required. Outstanding communication, problem-solving abilities, and a welcoming demeanor help you excel in guest interactions. These skills are essential for ensuring guest satisfaction, smooth operations, and positive first impressions in a hospitality environment.

What is the difference between Front Desk Marriott vs Front Desk Hilton?

AspectFront Desk MarriottFront Desk Hilton
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma or equivalent; hospitality certifications
Work EnvironmentLuxury hotel lobby, customer service focusLuxury hotel lobby, customer service focus
Employer & IndustryMarriott International hotelsHilton Hotels & Resorts
Common Search IntentCompare hotel front desk roles at MarriottCompare hotel front desk roles at Hilton

The Front Desk Marriott and Front Desk Hilton roles are similar in credentials, work environment, and industry. Both positions involve guest check-in/out, reservations, and customer service at luxury hotel chains. The main differences lie in company policies and specific training programs. Overall, they are comparable roles within the hospitality industry, with the choice often depending on the employer preference or location.

What cities are hiring for Front Desk Marriott jobs? Cities with the most Front Desk Marriott job openings:
What states have the most Front Desk Marriott jobs? States with the most job openings for Front Desk Marriott jobs include:
Front Desk Marriott jobs near you
Infographic showing various Front Desk Marriott job openings in the United States as of May 2026, with employment types broken down into 7% As Needed, 67% Full Time, 17% Part Time, 7% Contract, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Front Desk Supervisor

Marriott Dallas Las Colinas

Irving, TX • On-site

$18 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Marriott Dallas Las Colinas is seeking a professional, service-focused Front Desk Supervisor to join our Rooms Operations team. This role is responsible for supporting daily front office operations, leading front desk associates, resolving guest concerns, and ensuring every guest experience reflects the high standards of Marriott service.
The ideal candidate is a confident communicator, a strong problem solver, and a hands-on leader who can support the team during busy arrivals, departures, group movements, and day-to-day hotel operations.
Key Responsibilities:
  • Supervise front desk operations during assigned shifts, ensuring smooth guest arrivals, departures, and service interactions.
  • Lead, coach, and support front desk associates to deliver warm, professional, and efficient service.
  • Assist guests with check-in, check-out, billing questions, room requests, and service recovery opportunities.
  • Handle guest concerns with professionalism, urgency, and care while escalating major issues when appropriate.
  • Monitor room inventory, room assignments, special requests, and VIP arrivals.
  • Support Marriott Bonvoy recognition and ensure elite member benefits are properly delivered.
  • Assist with training new associates on front desk procedures, brand standards, systems, and guest service expectations.
  • Ensure compliance with cash handling, credit card, safety, privacy, and hotel operating procedures.
  • Communicate effectively with Housekeeping, Engineering, Sales, Loss Prevention, and other hotel departments.
  • Support occupancy, upgrade, and inventory strategies as directed by Front Office leadership.
  • Maintain a professional presence in the lobby and serve as a visible leadership resource for both guests and associates.
  • Complete shift reports, pass-on communication, and operational follow-up as needed.

Qualifications:
  • Previous hotel front desk experience required; supervisory or leadership experience preferred.
  • Marriott experience and knowledge of Marriott systems preferred.
  • Strong guest service, communication, and conflict-resolution skills.
  • Ability to remain calm and professional in a fast-paced environment.
  • Strong attention to detail and ability to multitask.
  • Flexible schedule required, including evenings, weekends, and holidays.
  • Professional appearance and demeanor required.
  • Ability to stand for extended periods and assist with normal front office duties.

Ideal Candidate
The successful candidate will be dependable, positive, and solutions-oriented. They should enjoy leading by example, supporting their team, and creating memorable guest experiences. This position is ideal for someone looking to grow within hotel operations and develop into future front office leadership.
Benefits
Competitive pay, Health and Dental Insurance, company-paid Life Insurance, Short-Term and Long-Term Disability, Vision, 401(k) with company match, Paid Time Off (PTO), free hotel rooms, and hotel discounts.
EOE
Benefits:
  • 401(k).
  • Dental insurance.
  • Employee discount.
  • Flexible schedule.
  • Health insurance.
  • Paid time off.
  • Vision insurance.

Work Location: In person