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Front Desk Engineer Jobs in Texas (NOW HIRING)

Residence Inn

Front Desk Agent

Beaumont, TX · On-site

$13.75 - $17.25/hr

Communicate with housekeeping and engineering as needed * Promote Marriott loyalty programs and upsell amenities What You Bring * Friendly, polished customer service skills * Hotel front desk ...

Residence Inn - Beaumont, TX

Front Desk Agent

Beaumont, TX · On-site

$13.75 - $17.25/hr

Communicate with housekeeping and engineering as needed * Promote Marriott loyalty programs and upsell amenities What You Bring * Friendly, polished customer service skills * Hotel front desk ...

Hampton Inn & Suites

Front Desk Agent

Allen, TX · On-site

$13.25 - $16.75/hr

Communicate with housekeeping and engineering as needed * Promote Marriott loyalty programs and upsell amenities What You Bring * Friendly, polished customer service skills * Hotel front desk ...

Hampton Inn & Suites - Allen, TX

Front Desk Agent

Allen, TX · On-site

$13.25 - $16.75/hr

Communicate with housekeeping and engineering as needed * Promote Marriott loyalty programs and upsell amenities What You Bring * Friendly, polished customer service skills * Hotel front desk ...

Hilton Worldwide Holdings

Front Desk Agent

Allen, TX · On-site

$13.25 - $16.75/hr

Communicate with housekeeping and engineering as needed * Promote Marriott loyalty programs and upsell amenities What You Bring * Friendly, polished customer service skills * Hotel front desk ...

Residence Inn - Beaumont, TX

Front Desk Agent

Beaumont, TX · On-site

$13.75 - $17.25/hr

Communicate with housekeeping and engineering as needed * Promote Marriott loyalty programs and upsell amenities What You Bring * Friendly, polished customer service skills * Hotel front desk ...

Residence Inn - Beaumont, TX

Front Desk Agent

Beaumont, TX

$13.75 - $17.25/hr

Communicate with housekeeping and engineering as needed * Promote Marriott loyalty programs and upsell amenities What You Bring * Friendly, polished customer service skills * Hotel front desk ...

Residence Inn - Beaumont, TX

Front Desk Agent

Beaumont, TX · On-site

$13.75 - $17.25/hr

Communicate with housekeeping and engineering as needed * Promote Marriott loyalty programs and upsell amenities What You Bring * Friendly, polished customer service skills * Hotel front desk ...

Residence Inn

Front Desk Agent

Beaumont, TX · On-site

$13.50 - $17/hr

Communicate with housekeeping and engineering as needed * Promote Marriott loyalty programs and upsell amenities What You Bring * Friendly, polished customer service skills * Hotel front desk ...

Residence Inn - Beaumont, TX

Front Desk Agent

Beaumont, TX · On-site

$13.75 - $17.25/hr

Communicate with housekeeping and engineering as needed * Promote Marriott loyalty programs and upsell amenities What You Bring * Friendly, polished customer service skills * Hotel front desk ...

Hampton Inn & Suites - Allen, TX

Front Desk Agent

Allen, TX · On-site

$13.25 - $16.75/hr

Communicate with housekeeping and engineering as needed * Promote Marriott loyalty programs and upsell amenities What You Bring * Friendly, polished customer service skills * Hotel front desk ...

Peachtree Hospitality Management

Front Desk Agent

Dallas, TX · On-site

$14.25 - $18/hr

Support hotel programming, games, music, and social activations. * Collaborate with other ... Previous bartending, front desk, restaurant, or customer-service experience is preferred, but we ...

Hampton Inn & Suites Burleson

Front Desk Agent

Burleson, TX · On-site

$12.50 - $15.75/hr

Communicate with housekeeping and engineering as needed * Promote Marriott loyalty programs and upsell amenities What You Bring * Friendly, polished customer service skills * Hotel front desk ...

Hilton Garden Inn

Front Desk Agent

El Paso, TX · On-site

$13 - $16.25/hr

Communicate with housekeeping and engineering as needed * Promote Marriott loyalty programs and upsell amenities What You Bring * Friendly, polished customer service skills * Hotel front desk ...

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Front Desk Engineer information

What is a front desk engineer?

A Front Desk Engineer is an IT professional responsible for providing technical support and assistance to end users, typically as the first point of contact for troubleshooting hardware, software, and network issues. They handle service requests, resolve technical problems, and escalate complex issues when necessary. These engineers play a key role in ensuring smooth daily operations by addressing user concerns promptly and efficiently, often working closely with other IT teams. Their responsibilities may also include maintaining records of support tickets and contributing to user training.

What are some common challenges front desk engineers face when balancing technical troubleshooting with customer service?

Front Desk Engineers often need to juggle in-depth technical problem-solving while maintaining a positive and professional demeanor with customers. One common challenge is translating complex technical information into clear, understandable terms for non-technical users, all while working efficiently under time constraints. Additionally, they must prioritize multiple requests, sometimes handling urgent issues alongside routine inquiries. Success in this role depends on strong communication skills, patience, and the ability to stay organized in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a front desk engineer, and why are they important?

To thrive as a Front Desk Engineer, you need strong technical troubleshooting abilities, a solid understanding of computer networks, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with ticketing systems, remote support tools, and basic hardware/software diagnostics is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These skills ensure smooth IT operations, quick resolution of issues, and a high standard of customer service.
Infographic showing various Front Desk Engineer job openings in Texas as of August 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Front Desk Agent

Dallas, TX

Peachtree Hospitality Management
Traveler Accommodation • 51 - 200 employees
Learn more about Peachtree Hospitality Managementexternal

$14 - $17.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Key responsibilities

  • Check guests in and out, process reservations, assign rooms, and handle payments and deposits.

  • Prepare and serve cocktails, beer, wine, nonalcoholic beverages, and approved food items while promoting menu offerings.

  • Build guest connections, provide local recommendations, and support hotel programming to enhance guest experience.

Job description

Welcome Crew

Moxy | Dallas, TX

 

Position Summary

At Moxy, checking in is anything but traditional. The Moxy Welcome Crew is the Front Desk Agent & Bartender creating a fun, welcoming arrival experience by seamlessly combining guest services with bartending. From checking guests in and issuing room keys to crafting cocktails and sharing local recommendations, this role brings the energy of Bar Moxy to life.

This team member serves as a host, bartender, problem-solver, and local guide, all while creating genuine connections with guests. The ideal candidate is outgoing, confident, adaptable, and comfortable balancing hotel responsibilities with fast-paced bar service.

Job Overview

Guest Arrival and Front Desk

  • Welcome guests and deliver a friendly, playful, and efficient Moxy arrival experience.
  • Process check-ins and check-outs, including reservations, room assignments, keys, payments, and deposits.
  • Explain hotel amenities, recognize Marriott Bonvoy members, and provide local recommendations.
  • Respond to guest requests and concerns promptly, coordinating with other departments as needed.
  • Monitor front-office activity and protect guest information, keys, cash, and hotel records.

Bar and Food Service

  • Engage guests and help create an energetic, inclusive atmosphere at Bar Moxy.
  • Prepare and serve cocktails, beer, wine, nonalcoholic beverages, and approved food items.
  • Process orders and payments accurately while promoting menu offerings and signature drinks.
  • Follow recipes, food-safety standards, and responsible alcohol-service requirements.
  • Maintain a clean, organized, and fully stocked bar, including opening and closing duties.

Moxy Guest Experience

  • Build genuine guest connections and encourage interaction throughout the hotel’s social spaces.
  • Stay informed about local attractions, restaurants, entertainment, and events.
  • Support hotel programming, games, music, and social activations.
  • Collaborate with other departments to deliver a seamless guest experience.
  • Maintain clean and inviting guest areas while following all Moxy brand and company standards.

 

Experience and Qualifications

  • Previous bartending, front desk, restaurant, or customer-service experience is preferred, but we are willing to train the right candidate.
  • Friendly, outgoing, and comfortable engaging with guests in a fast-paced environment.
  • Strong communication, multitasking, problem-solving, and basic computer skills.
  • Ability to obtain required TABC and food-handler certifications.
  • Flexible availability, including evenings, weekends, and holidays.

 

Physical Requirements

  • Ability to stand and move throughout the shift.
  • Ability to bend, reach, carry, and perform repetitive tasks associated with bar and front-desk operations.
  • Ability to lift and carry up to 25 pounds, or the standard established by the property.
  • Ability to work around moderate noise, music, crowds, and an active bar environment.

 

Benefits:

 

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Peachtree Group is an Equal Opportunity Employer and an E-Verify employer. All employment decisions are based on qualifications, merit, business needs, and compliance with applicable federal, state, and local laws.

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