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Front Desk Agent Intern Jobs in Virginia (NOW HIRING)

Front Desk Agent

Middleburg, VA ยท On-site

$22/hr

Front Desk Agent | Luxury Resort | Full-Time Salamander Middleburg - Middleburg, VA Start your luxury hospitality career at a Forbes Five-Star resort where Front Desk professionals are trained to ...

Front Desk Agent

Middleburg, VA ยท On-site

$13 - $16.50/hr

Front Desk Agent | Luxury Resort | Full-Time Salamander Middleburg - Middleburg, VA Start your luxury hospitality career at a Forbes Five-Star resort where Front Desk professionals are trained to ...

FRONT DESK AGENT

Virginia Beach, VA ยท On-site

$12.50 - $16/hr

Front Desk Agent Be the reason guests feel at home at Courtyard Virginia Beach Oceanfront North/37th Street. We're seeking a Front Desk Agent who greets every guest with a smile, provides thoughtful ...

FRONT DESK AGENT

Suffolk, VA ยท On-site

$12.50 - $16/hr

Front Desk Agent Are you an outgoing person? Do you wear a constant smile? If so, Courtyard/TownePlace Suites Suffolk Chesapeake has a position for you. We are looking for a Front Desk Agent to join ...

Front Desk Agent

Suffolk, VA ยท On-site

$12.50 - $16/hr

Front Desk Agent Are you an outgoing person? Do you wear a constant smile? If so, Courtyard/TownePlace Suites Suffolk Chesapeake has a position for you. We are looking for a Front Desk Agent to join ...

FRONT DESK AGENT

Virginia Beach, VA ยท On-site

$12.50 - $16/hr

Front Desk Agent Opportunity at Westin Virginia Beach Town Center Your next opportunity to shine in hospitality is here at Westin Virginia Beach Town Center! As a Front Desk Agent, you will play a ...

Front Desk Agent

Virginia Beach, VA ยท On-site

$12.50 - $16/hr

Front Desk Agent Opportunity at Westin Virginia Beach Town Center Your next opportunity to shine in hospitality is here at Westin Virginia Beach Town Center! As a Front Desk Agent, you will play a ...

Front Desk Agent Location: Arlington, VA 22203 Job Summary We are seeking a friendly and professional Front Desk Agent to join our team in Arlington, VA. The ideal candidate will be the first point ...

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Front Desk Agent Intern information

What is a front desk agent intern?

Front Desk Agent Interns are individuals, often students or recent graduates, who are gaining practical experience in hospitality by assisting with guest services at the front desk of hotels or similar establishments. Their responsibilities typically include checking guests in and out, answering questions, handling reservations, and providing general customer service. The internship allows them to learn about hotel operations, develop communication and problem-solving skills, and gain valuable experience for a career in hospitality. This role is usually supervised and designed to offer training and mentorship. Interns may also be introduced to administrative tasks and back-office procedures.

What are some typical challenges a front desk agent intern might encounter during their internship?

As a Front Desk Agent Intern, you may face challenges such as handling high guest volumes during busy check-in and check-out periods, managing multiple tasks simultaneously, and resolving guest concerns promptly. Balancing excellent customer service while adhering to hotel policies is key. Additionally, you will often collaborate with housekeeping, maintenance, and management teams to ensure a seamless guest experience, which requires strong communication and adaptability.

What are the key skills and qualifications needed to thrive as a front desk agent intern, and why are they important?

To thrive as a Front Desk Agent Intern, you need strong organizational abilities, attention to detail, and a customer service mindset, often supported by a high school diploma or hospitality coursework. Familiarity with hotel property management systems (PMS) such as Opera or Maestro and basic office software is typically expected. Exceptional communication, professionalism, and problem-solving skills help you stand out in this guest-facing position. These skills and qualities ensure efficient check-ins and check-outs, positive guest experiences, and smooth front desk operations.

What is the difference between Front Desk Agent Intern vs Front Desk Agent?

AspectFront Desk Agent InternFront Desk Agent
CredentialsHigh school diploma or ongoing education, no certification requiredHigh school diploma; hospitality or customer service certifications are a plus
Work EnvironmentInternship setting, often part-time, learning-focusedFull-time or part-time role in hotels, resorts, or similar establishments
ResponsibilitiesAssisting with guest inquiries, learning front desk operationsChecking in/out guests, managing reservations, providing customer service
Employer & Industry UsageHotels, hospitality internships, training programsHotels, resorts, hospitality industry

The main difference between a Front Desk Agent Intern and a Front Desk Agent is experience and responsibilities. Interns are typically in training, assisting with basic tasks, and gaining industry knowledge. Front Desk Agents are fully responsible for guest interactions and operational duties. Internships serve as a stepping stone toward a full-time front desk role in the hospitality industry.

Can you get a front desk agent intern job with no experience?

Front desk agent intern positions often do not require prior experience, as they focus on customer service skills, communication, and a professional appearance. Employers may provide on-the-job training, and relevant skills such as basic computer knowledge or familiarity with reservation systems can be beneficial. Internships are designed to offer learning opportunities, making them accessible to candidates with little or no previous experience.

What are the most commonly searched types of Front Desk Agent jobs in Virginia?

The most popular types of Front Desk Agent jobs in Virginia are:

What cities in Virginia are hiring for Front Desk Agent Intern jobs?

Cities in Virginia with the most Front Desk Agent Intern job openings:

Infographic showing various Front Desk Agent Intern job openings in Virginia as of July 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution.

Front Desk Agent- Evening Shift

Four Points by Sheraton Richmond Airport

Henrico, VA โ€ข On-site

$13 - $16.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

Front Desk Agent

We are looking to add an upbeat, enthusiastic Front Desk Agent to join our team. This position requires availability to work the 3:00 PMโ€“11:00 PM shift while providing great service and a memorable experience for our guests.

Benefits for the Front Desk Agent:

  • Health, dental and vision insurance (full-time employees)
  • Paid Time Off (full-time and part-time employees)
  • 401K plan with company match (full-time and part-time employees)
  • Hotel discounts (full-time and part-time employees)
  • Paid holidays (full-time employees)
  • Early access to earned wages

Responsibilities

  • The hotel front desk agent will handle guest check-ins and check-outs efficiently and in a friendly and professional manner
  • Provide information about our hotel, available rooms, rates, and amenities
  • Assist guests and resolve guest challenges to ensure 100% guest satisfaction
  • Accurately conduct all cash handling and credit card processing activities
  • Accurately, audit, balance and report on all cash and credit transactions including checks, deposits, house charges, promotional materials, postings etc. in the hotel in accordance with established policies and procedures
  • Perform any other job related duties as assigned

Desirable Qualifications for the Ideal Front Desk Agent:

  • Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
  • Experience with hotel reservations software, like OnQ or Opera
  • Customer service experience
  • Excellent communication and organizational skills

SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes to join our team as a hotel front desk agent, we want to hear from you.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.