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Front Desk Agent Intern Jobs in Alaska (NOW HIRING)

Columbia Sussex

Front Desk Agent

Anchorage, AK · On-site

$16/hr

Front Desk Agent Location: Marriott Anchorage Downtown The Front Desk Agent will be responsible for providing exceptional customer service to guests, checking them in and out of the hotel, answering ...

Hilton Garden Inn Anchorage

Front Desk Agent

Anchorage, AK · On-site

$16.50 - $17.50/hr

The Hotel Front Desk Agent that we are looking for is the first point of contact. They're responsible for checking guests in and out with a welcoming disposition, confirming group reservations and ...

Crestview Management, LLC

Front Desk Agent

Anchorage, AK · On-site

$14.50 - $18.50/hr

N - Now. Homewood Suites is looking for a Front Desk agent who is the first point of contact. They're responsible for checking guests in and out with a welcoming disposition, confirming group ...

HYATT Hotels

Front Desk Agent

Anchorage, AK · On-site

$18 - $20/hr

Front Desk Agent Join the team at Alaska's premier boutique hotel as a Front Desk Agent! At The Wildbirch Hotel, you'll be the first point of contact for our guests, creating memorable experiences ...

Crestview Management, LLC

Front Desk Agent

Anchorage, AK · On-site

$16/hr

Front Desk AgentLocation: Marriott Anchorage Downtown The Front Desk Agent will be responsible for providing exceptional customer service to guests, checking them in and out of the hotel, answering ...

TDL Staffing, Inc.

Front Desk Agent

Anchorage, AK

$16/hr

Front Desk Agent Location: Anchorage, AK Pay: $16.00/hour Schedule: Full-Time | Evening Shift | 3:00 PM-11:00 PM Help create a welcoming experience for every guest as the first point of contact ...

New

The Wildbirch Hotel

Front Desk Agent

Anchorage, AK · On-site

$14.50 - $18.50/hr

Front Desk Agent At The Wildbirch Hotel, our Front Desk Agents serve as the welcoming face of our unique boutique property. They are responsible for greeting guests, facilitating check-ins, and ...

Hilton Anchorage

Front Desk Agent

Anchorage, AK · On-site

$16.50/hr

The Front Desk Agent serves as the first point of contact for hotel guests, providing a welcoming, professional, and efficient check-in and check-out experience. This role is responsible for ...

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All JobsFront Desk Agent Intern JobsFront Desk Agent Intern Jobs in Alaska

Front Desk Agent Intern information

What is the difference between Front Desk Agent Intern vs Front Desk Agent?

AspectFront Desk Agent InternFront Desk Agent
CredentialsHigh school diploma or ongoing education, no certification requiredHigh school diploma; hospitality or customer service certifications are a plus
Work EnvironmentInternship setting, often part-time, learning-focusedFull-time or part-time role in hotels, resorts, or similar establishments
ResponsibilitiesAssisting with guest inquiries, learning front desk operationsChecking in/out guests, managing reservations, providing customer service
Employer & Industry UsageHotels, hospitality internships, training programsHotels, resorts, hospitality industry

The main difference between a Front Desk Agent Intern and a Front Desk Agent is experience and responsibilities. Interns are typically in training, assisting with basic tasks, and gaining industry knowledge. Front Desk Agents are fully responsible for guest interactions and operational duties. Internships serve as a stepping stone toward a full-time front desk role in the hospitality industry.

What are some typical challenges a front desk agent intern might encounter during their internship?

As a Front Desk Agent Intern, you may face challenges such as handling high guest volumes during busy check-in and check-out periods, managing multiple tasks simultaneously, and resolving guest concerns promptly. Balancing excellent customer service while adhering to hotel policies is key. Additionally, you will often collaborate with housekeeping, maintenance, and management teams to ensure a seamless guest experience, which requires strong communication and adaptability.

What are the key skills and qualifications needed to thrive as a front desk agent intern, and why are they important?

To thrive as a Front Desk Agent Intern, you need strong organizational abilities, attention to detail, and a customer service mindset, often supported by a high school diploma or hospitality coursework. Familiarity with hotel property management systems (PMS) such as Opera or Maestro and basic office software is typically expected. Exceptional communication, professionalism, and problem-solving skills help you stand out in this guest-facing position. These skills and qualities ensure efficient check-ins and check-outs, positive guest experiences, and smooth front desk operations.

What is a front desk agent intern?

Front Desk Agent Interns are individuals, often students or recent graduates, who are gaining practical experience in hospitality by assisting with guest services at the front desk of hotels or similar establishments. Their responsibilities typically include checking guests in and out, answering questions, handling reservations, and providing general customer service. The internship allows them to learn about hotel operations, develop communication and problem-solving skills, and gain valuable experience for a career in hospitality. This role is usually supervised and designed to offer training and mentorship. Interns may also be introduced to administrative tasks and back-office procedures.
What are the most commonly searched types of Front Desk Agent jobs in Alaska? The most popular types of Front Desk Agent jobs in Alaska are:
What cities in Alaska are hiring for Front Desk Agent Intern jobs? Cities in Alaska with the most Front Desk Agent Intern job openings:
Front Desk Agent Intern jobs near you

Front Desk Agent

Chena Hot Springs Resort

Fairbanks, AK

$14/hr

Full-time

Re-posted 19 days ago

Job description

Hotel Front Desk Agent Job with Free Housing + Meals
Chena Hot Springs, Fairbanks, Alaska

We are a medium-sized resort located sixty miles North-East of Fairbanks, Alaska. Notable for our Hot Springs, we also offer a variety of outdoor activities, including Hiking, Camping, ATV/Snowmachine Tours, Dog Sled Rides, and Northern Lights Viewing during the Aurora Season. We also operate a restaurant and café, hotel, and gift shops.

Our Front Desk Agent position requires an upbeat, personable employee who values the customer experience. The Front Desk is the first and the final point of contact for guests – the agent each guest interacts with will be able to make or break the guest’s stay.

The agent will be expected to:

  • Communicate with each individual guest for a personalized experience.
  • Inform guests of all on-site amenities, including directions and hours of different departments.
  • Check guests in and out of the hotel using Executech software.
  • Bill guests accurately and interpret folios.
  • Handle low-level guest complaints.
  • Answer the phone and redirect calls as necessary.
  • Create hotel and package reservations.
  • Ring guests up when purchasing gift shop items.

Relevant skills will include:

  • Basic computer skills.
  • Basic mathematics skills.
  • Strong customer service skills.
  • Problem-solving abilities.

As with all jobs offered at Chena Hot Springs Resort, single- or double-occupancy housing with a communal bathroom is provided, as are two hot meals a day and grab-and-go breakfast.

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