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THIS IS W2 ROLE

• Deep Windows Server experience
• Deep PowerShell scripting from scratch for automation
• Ansible experience

Role: Windows Automation Engineer

Location: Dearborn, MI (4 days a week onsite)

Duration: Long term ongoing

IT Operations Support Specialist #1039073

Job Description:

• Employees in this job function are responsible for ensuring reliable and efficient operations of physical or virtual servers, private cloud, networks (including telecommunication), PCs, and other business critical infrastructure components.
• They oversee the technology infrastructure that supports the business and support internal users in troubleshooting and escalating issues that impact system health.
• They are also responsible for setting up user systems and operating systems. 

Key Responsibilities:

• Manage the organization's IT infrastructure, including servers, networks, storage systems, mainframes, telecommunication network and virtualization platforms.
• Collaborate with the security teams to implement and maintain robust security measures, including firewalls, intrusion detection systems, and access controls,.
• Configure and maintain networking equipment, including routers, switches, firewalls, VPN, QoS and wireless access points, to support seamless communication within trusted corporate and with untrusted external networks.
• Establish and maintain data backup and recovery procedures to ensure business continuity during system failures or following malicious threats.
• Monitor usage patterns of enterprise systems to identify potential issues like SLA metrics and proactively resolve them to ensure the continued availability and reliability of critical systems .
• Analyze system capacity and performance trends to anticipate future infrastructure needs and provide recommendations for investment prioritizations, as necessary.
• Perform routine network maintenance & system upgrades including service packs, patches, hot fixes & enhancements.
• Design and implement IaC scripts and automated processes to reduce manual intervention and enhance repeatability and testability of infrastructure modifications.
• Troubleshoot complex software and hardware issues that are escalated by tech support teams and ensure resolutions are documented and added to the organization's knowledge repository
• Set-up and configure user systems, including installing and configuring operating systems, software applications, and hardware devices
• limited on call support Automate the creation and testing of Windows Server templates for virtual machines and physical hardware using a CI/CD pipeline Automate the installation and configuration of Windows Server Operating System infrastructure using a multitude of tools such as Terraform, vRA/vRO, Habitat, Chef, Ruby, PowerShell
• Automate manual processes associated with infrastructure deployment via pipelines and infrastructure-as-code
• Provide L3 Engineering support to Operations teams for all aspects of the Windows Server Operating System Provide cross-team support for deploying
• Windows Server infrastructure to multiple target environments Provide technical direction for the Windows Server Operating System platform
• Review and evaluate monthly
• Windows Security updates for Microsoft Server
• Operating system and determine a criticality level for each update based on mitigating and environmental factors.
• Engineer deployment process for High and Critically rated security updates

What are the soft skills required?

• Troubleshooting
• Data gathering, research, curiosity
• Customer service mindset
• Quality focus

Skills Required:

• Microsoft Windows
• Ansible
• Agile Software Development
• VMware
• Powershell
• Troubleshooting (Problem Solving)
• Technical Analysis 

Experience Required:

• 7-10 years experience
• Deep technical knowledge of Windows Server Operating Systems (2012R2/2016/2019)
• Deep technical knowledge of Windows PowerShell
• Technical knowledge of Windows Internet Information Services (IIS)
• Technical knowledge of Windows Clustering
• 5+ Years of demonstrated ability with Microsoft Windows Server OS and related technologies
• 5+ Years of experience with Windows Server Operating system for virtual machines and physical hardware
• Experience with VMWare and HPE server technologies h. Experience with scripting and programming languages with a focus on PowerShell (PowerShell, Batch, Ruby, Groovy, etc)

Education Required:

• Bachelor's Degree