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From Home Remote Utility Jobs in Roxana, IL (NOW HIRING)

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The ITSC's organizational structure provides agents the opportunity to work from home. HOURS: We are actively seeking candidates for ALL Shifts DESCRIPTION: Agents for the ITSC provide high-touch ...

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...

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From Home Remote Utility information

See Roxana, IL salary details

$9

$18

$31

How much do from home remote utility jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for from home remote utility in Roxana, IL is $18.92, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $21.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Utility Worker, and why are they important?

To thrive as a Remote Utility Worker, you need a solid understanding of utility operations, customer service, and basic technical troubleshooting, often supported by a high school diploma or equivalent. Familiarity with utility management software, digital communication tools, and remote monitoring systems is typically required. Strong organizational skills, attention to detail, and effective communication are vital soft skills for success in this role. These skills ensure efficient service delivery, accurate data management, and prompt issue resolution in a remote work environment.

What are some common challenges faced by remote utility workers, and how can they be managed effectively?

Remote utility workers often face challenges such as coordinating with on-site teams, managing time independently, and ensuring reliable communication with supervisors and customers. To overcome these challenges, it's important to be proactive with digital communication tools, maintain a clear and organized schedule, and stay updated on company protocols. Building strong virtual relationships with colleagues and seeking regular feedback can also help maintain productivity and job satisfaction in a work-from-home environment.

What is a From Home Remote Utility job?

A From Home Remote Utility job typically involves performing utility-related tasks such as customer service, billing support, or technical troubleshooting for utility companies, all from the comfort of your home. These roles are often remote and may require you to assist customers via phone, email, or online chat. The responsibilities can include resolving account issues, answering questions about utility services, and processing payments. These jobs require good communication skills, basic computer proficiency, and sometimes prior experience in customer service or the utility industry.

What is the difference between From Home Remote Utility vs From Home Remote Customer Service Representative?

AspectFrom Home Remote UtilityFrom Home Remote Customer Service Representative
Required CredentialsBasic technical knowledge, sometimes certifications in utility systemsHigh school diploma, customer service skills, sometimes certifications in communication
Work EnvironmentFieldwork or remote monitoring of utility systemsHome-based, interacting with customers via phone or chat
Employer & Industry UsageUtility companies, energy providersTelecommunications, retail, service industries
Common Search & Comparison IntentUnderstanding remote utility management rolesCustomer support roles from home

From Home Remote Utility roles focus on managing or monitoring utility systems remotely, often requiring technical knowledge. In contrast, From Home Remote Customer Service Representatives primarily handle customer inquiries and support remotely, emphasizing communication skills. Both roles are home-based but serve different industry needs and skill sets.

What cities near Roxana, IL are hiring for From Home Remote Utility jobs? Cities near Roxana, IL with the most From Home Remote Utility job openings:
Remote Account Representative

Remote Account Representative

BCA Financial Services Inc

Saint Louis, MO • On-site, Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Job description

Job Type
Full-time
Description
$17/hour + Monthly Bonus Full-Time Monday-Friday Make an impact-while working from home.
Join BCA Financial Services and help patients resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we'd love to meet you. You'll play an important role in helping patients navigate their financial responsibilities with respect and care. We'll provide the equipment, tools, training, and support-you bring the drive to succeed.
What We Offer:
  • $17/hour + monthly bonus opportunities
  • Consistent Monday-Friday schedule
  • Medical, dental, vision, GAP, and life insurance
  • 401(k) with company match
  • Paid time off and paid holidays
  • Company-provided equipment

What You'll Do:
  • Talk with patients to help them understand their accounts and find solutions
  • Offer payment options such as full balance payment, payment plans, and/or financial assistance where applicable.
  • Handle a high volume of inbound and outbound calls
  • Accurately document interactions in our systems
  • Meet performance goals (with support and coaching along the way)

Requirements
Qualifications:
  • 1+ year of experience in a call center, customer service, billing, or collections
  • Strong communication and problem-solving skills
  • Ability to build trust and work through sensitive conversations
  • Basic knowledge of medical terminology (preferred)
  • A reliable, detail-oriented work style

Work-From-Home Requirements:
  • Must reside in: FL, GA, MO, NE, NC, SC, TN, or VA
  • Quiet, private workspace
  • High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer
  • Wi-Fi and hotspots are not supported
  • Must meet tech requirements before training begins

BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.
Keyword Search: early out collections, self-pay collections, customer service, healthcare, now hiring, customer support, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, remote collections clerk, patient account, medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center, call center representative, remote call center, customer service jobs, contact center, remote medical call center representative, remote work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, medical collections, patient financial representative, healthcare collections, virtual collections rep, virtual patient representative, virtual collections.
Salary Description
$17.00 Per Hour