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How much do from home nextgear jobs pay per year?

As of Aug 6, 2026, the average yearly pay for from home nextgear in the United States is $61,178.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $79,500.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Nextgear jobs? The most popular types of Nextgear jobs are:
From Home Nextgear jobs near you
Infographic showing various From Home Nextgear job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $61,178 per year, or $29.4 per hour.

Customer Care Specialist I (NextGear Capital)

Cox Automotive

Mc Cordsville, IN • On-site

$16.59 - $24.86/hr

Full-time

PTO

This job post has expired today. Applications are no longer accepted.

Cox Automotive rating

7.7

Company rating: 7.7 out of 10

Based on 141 frontline employees who took The Breakroom Quiz

105th of 150 rated financial services

Job description

NextGear Capital, a Cox Automotive brand, is currently looking for a Customer Care Specialist to join our Client Experience Team!
Working in customer care you will handle inbound calls, chats, and SMS messages, regarding accounts and service inquiries from our client base. You will work closely with all internal departments to identify and resolve client concerns. Ideal candidates should be dynamic and ambitious individuals excited to work with our clients.
This is a Hybrid Call Center position. Hours of operation mostly fall inside or between the hours of 9:00 AM - 8:00 PM, EST (Closed Saturday, Sunday, Most Holidays).
Key Responsabilities:
  • Receive inbound calls, chats, and SMS messages from Automotive Dealers, Automotive Auctions, and internal clients.
  • Answer routine questions, follow guidelines, and use judgment based on experience.
  • Staying organized on case management, chats, SMS messages, and service tickets while responding promptly.
  • Engage customers and determine how to assist them regarding their Nextgear Capital line of credit.
  • Being willing to learn and implement an understanding of automotive titles and consumer loan structure on vehicle loans.
  • Build positive customer relationships by asking questions, actively listening, and offering solutions in a considerate and professional manner.
  • Provide accurate documentation of client inquiries and report case status and resolution.
  • Make outbound calls to dealers and or automotive auctions as needed to help facilitate business needs.
  • Refer more complex issues to more senior specialists or management.
  • Use company proprietary software for research, case management, data entry, and account follow-up activity.
  • Build working relationships with other customer care representatives and other internal departments.
  • Follow instructions and maintain workflow standards with integrity.
  • Attain production, quality goals, and metric standards such as quality phone interactions and schedule adherence.
  • Adhere to all general company policies and procedures regarding attendance and conduct.
  • Perform other duties as necessary and can work a flexible schedule as needed, including occasional mandatory overtime between hours ranging from 9 am to 8 pm Eastern time, 8-hour shift.

Minimum Requirement & Specialized Knowledge and Skills:
  • Highschool Diploma or GED
  • Generally, less than 2 years of experience
  • Exhibit's ability to work in a fast-paced and evolving team environment, capable of prioritizing tasks and duties
  • Strong verbal and written communication skills with a proven ability to interact clearly with a vast customer base on socioeconomic levels.
  • Demonstrates problem-solving and analytical skills with the ability to walk others through complicated processes.
  • You must have high-speed internet available in your home and be able to be wired and not on Wi-Fi.
  • Knowledge of how to operate a Windows PC, Home Networking Router/Modem basics
  • Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes in order to meet business requirements.
  • Other duties as needed or required

Preferred:
  • Previous Call Center and/or Automotive Industry experience is preferred but not required.

USD 16.59 - 24.86 per hour
Compensation:
Hourly pay rate is in the range of $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets

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About Cox Automotive

Sourced by ZipRecruiter

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Industry

Automobile dealers and technology, communication and media

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

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