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Applied AI Engineer, Work From Home

We are looking for an Applied AI Engineer to design, build, and optimize AI-powered features that sit directly inside our product workflows.  The Applied AI Engineer role focuses on turning model capabilities into real product behavior, where AI interacts with users, supports decision-making, and powers automation across insurance journeys.  This is a fully remote role where you will be part of a global engineering team working across multiple countries to build reliable, scalable AI-powered systems.  We have multiple openings for this position.  This position is 100% Remote.

Applied AI Engineer Responsibilities:

- Build AI-powered product features integrated into real insurance workflows.

- Design and optimize LLM-based interactions across customer and internal systems.

- Develop prompts, reasoning flows, and structured AI outputs for production use cases.

- Evaluate model performance using real-world data, feedback loops, and experiments.

- Improve reliability of AI outputs through guardrails, fallback logic, and validation layers.

- Work closely with backend engineers to integrate AI capabilities into APIs and workflows.

- Design and implement AI-driven automation features (chat, recommendations, decision support).

- Analyze user behavior and model responses to continuously improve AI performance.

- Collaborate with product, design, and engineering teams to ship end-to-end AI features.

- Contribute to AI system design decisions focused on usability and real-world impact.

Applied AI Engineer Outcomes

- AI features are reliable, consistent, and production-ready across workflows.

- User-facing AI interactions are intuitive and improve task completion rates.

- Model outputs are measurable, testable, and continuously improving.

- AI-driven automation reduces manual work in insurance processes.

- Product teams can safely deploy AI features with controlled behavior.

Applied AI Engineer Qualifications:

- Strong software engineering background in production environments.

- Experience working with LLMs (OpenAI, Anthropic, or open-source models).

- Familiarity with prompt engineering, structured outputs, and tool use patterns.

- Experience building or integrating AI features into real products.

- Strong understanding of API-based system integration.

- Ability to evaluate AI outputs critically using data and user feedback.

- Experience with experimentation, A/B testing, or evaluation frameworks.

- Strong product sense and focus on user experience.

- Comfortable working in fast-paced, globally distributed teams.

- Tech Stack:  A/B Testing, AI, Artificial Intelligence, Anthropic, Evaluation Frameworks, LLM APIs, Node.js, NoSQL, OpenAI, Open-Source Models, Pinecone, Prompt Engineering Frameworks, Python, REST APIs, SQL, Vector Databases, and Weaviate.

Benefits include medical insurance, Dental, Vision, Savings Plan Options, PTO, etc.

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