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From Home Disney Plus Streaming Jobs in Florida (NOW HIRING)

The Walt Disney Company

Sr Software Engineer

Bay Lake, FL · On-site

$135 - $165/hr

Plus, Disney's global consumer products operations include the world's leading licensing business ... From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment ...

Disney Experiences

Lead Software Engineer

Orlando, FL

$148K - $180K/yr

A Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and ... data from edge devices * Develop backend services and streaming pipelines using Java and Apache ...

The Walt Disney Company

Sr Software Engineer

Bay Lake, FL · On-site

$135K - $165K/yr

A Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and ... Develop backend services and streaming pipelines using Java and Apache Flink to transform data into ...

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From Home Disney Plus Streaming information

What is a from home Disney Plus Streaming job?

A 'From Home Disney Plus Streaming' job typically refers to positions that allow individuals to work remotely for Disney Plus, the popular streaming service. These jobs may involve customer support, technical assistance, content moderation, or other roles that help maintain and enhance the Disney Plus user experience. Employees in these positions use online communication tools and platforms to assist subscribers, troubleshoot streaming issues, or manage content. Working from home provides flexibility, but employees are expected to maintain professionalism and adhere to Disney's guidelines. These roles usually require strong communication skills, a reliable internet connection, and familiarity with streaming technology.

What are the typical responsibilities and challenges for remote customer support agents working for Disney Plus Streaming?

Remote customer support agents for Disney Plus Streaming are responsible for assisting subscribers with account issues, troubleshooting streaming problems, and providing information about service offerings. A common challenge in this role is managing high volumes of inquiries during peak periods, which requires strong time management and multitasking skills. Agents often collaborate virtually with technical teams to resolve complex issues and are expected to maintain a positive, brand-aligned customer experience. Regular training and performance feedback help agents stay updated on platform changes and improve their skills.

What are the key skills and qualifications needed to thrive as a streaming platform customer support representative, and why are they important?

To thrive as a Streaming Platform Customer Support Representative, you need strong problem-solving skills, customer service experience, and a good understanding of streaming technologies, often supported by a high school diploma or equivalent. Familiarity with CRM software, help desk systems, and online communication tools is typically required. Excellent communication, patience, and the ability to handle stressful situations are standout soft skills for this role. These skills and qualities are important to efficiently resolve customer issues, ensure a positive user experience, and maintain the platform's reputation.

What is the difference between From Home Disney Plus Streaming vs Customer Service Representative?

AspectFrom Home Disney Plus StreamingCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote, home-based with flexible hoursRemote or on-site, customer-facing environment
Industry UsageEntertainment streaming servicesCustomer support across various industries
Common Search IntentStreaming job from homeRemote customer service jobs

From Home Disney Plus Streaming roles focus on managing streaming content and technical support for Disney's platform, while Customer Service Representatives handle customer inquiries across industries. Both roles often require communication skills and can be remote, but they serve different functions within the employment landscape.

What are the most commonly searched types of Disney Plus Streaming jobs in Florida?

The most popular types of Disney Plus Streaming jobs in Florida are:

What are popular job titles related to From Home Disney Plus Streaming jobs in Florida?

For From Home Disney Plus Streaming jobs in Florida, the most frequently searched job titles are:

What job categories do people searching From Home Disney Plus Streaming jobs in Florida look for?

The top searched job categories for From Home Disney Plus Streaming jobs in Florida are:

What cities in Florida are hiring for From Home Disney Plus Streaming jobs?

Cities in Florida with the most From Home Disney Plus Streaming job openings:

From Home Disney Plus Streaming jobs near you

Cruise Vacation Agent, Disney Cruise Line (Celebration, FL) Bench - FT

Walt Disney World Resort

Kissimmee, FL • On-site

$20.10/hr

Other

Posted 10 hours ago

Posted today

Walt Disney Company rating

7.8

Company rating: 7.8 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

3rd of 52 rated entertainment

Job description

Cruise Vacation Agent

Join the team with Disney Cruise Line by becoming a Cruise Vacation Agent! Cruise Vacation Agents create magic for our Guests before they arrive for their Disney Cruise Line vacation. We assist Guests with crafting a personalized vacation experience by handling cruise planning, using sales techniques, and deploying Guest service skills in a large-volume inbound call center. As a Cruise Vacation Agent, you will attend a paid required training class (split between both on site and virtual) where you will participate in multiple performance assessments. This is a Full-Time position which requires full availability during the Disney Cruise Line Contact Center hours of operation. This position is located in Celebration, FL where you will be working on-site and from home; based on operational needs. Required when working on-site and from home is a cell phone for two factor authentication. Required when working from home is a functional private workspace with high-speed internet. The starting pay rate for this position is $20.10/hour.

Responsibilities:
  • We sell and confirm Cruise reservations by providing comprehensive information about the Disney Cruises
  • We engage with the Guest by addressing needs, answering questions, providing directions and sharing other information
  • We assist the Guest with creating and modifying reservations, handling their accounts, and providing Guest Service
  • Develop relationships with Guest and Cast Members from all lines of business to provide excellent service to our Guests and Cast as well as help find solutions when challenges arise
  • Meet required departmental metric expectations as well as maintaining efficiency goals
  • Complete all required Company trainings and compliance courses as assigned
  • Flexible with work schedule, including working additional hours, weekends and holidays
Basic Qualifications:
  • Sales and service experience in a guest-centric environment
  • Written, verbal, and interpersonal communications skills
  • Proven computer proficiency within Microsoft Windows environment
  • Proven ability to navigate between multiple and concurrent computer applications
  • Proven ability to learn new computer programs and information quickly
Preferred Qualifications:
  • Ability to speak Portuguese and/or Spanish
  • Prior Disney, travel industry, cruise industry or related field
  • Sales and closing skills and the ability to overcome objections
  • Previous experience within call center environment

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability. The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world. The starting pay rate for this position is $20.10/hour.

What Walt Disney Company employees say

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Benefits

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Workplace

Get the full story on Breakroom

Walt Disney logo

About Walt Disney

Sourced by ZipRecruiter

At Disney, we're storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. "We create happiness." That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you'll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

Industry

Amusement, gambling, and recreation

Company size

10,000+ Employees

Headquarters location

Burbank, CA, US

Social media

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