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From Home Adt Monitoring Jobs (NOW HIRING)

ADT

Distribution Team Lead

East Point, GA · On-site

Monitor performance of direct labor associates and ensure required daily tasks are prioritized and ... This is not a work from home position; employee must report to Distribution Center locations for ...

ADT

Smart Home Consultant Team Manager

Shoreview, MN · On-site

$53K/yr

Conducting in-home, consultative walk-throughs to identify vulnerabilities and provide equipment and solution recommendations from ADT's robust Security & Smart Home portfolio that best meet customer ...

ADT

Smart Home Consultant Team Manager

Austin, TX · On-site

$4.2K/mo

Conducting in-home, consultative walk-throughs to identify vulnerabilities and provide equipment and solution recommendations from ADT's robust Security & Smart Home portfolio that best meet customer ...

ADT

Smart Home Consultant Team Manager

Westmont, IL · On-site

$120 - $160/hr

Conducting in-home, consultative walk‑throughs to identify vulnerabilities and provide equipment and solution recommendations from ADT's robust Security & Smart Home portfolio that best meet ...

ADT

Smart Home Consultant Team Manager

Westmont, IL · On-site

$53K/yr

Conducting in-home, consultative walk-throughs to identify vulnerabilities and provide equipment and solution recommendations from ADT's robust Security & Smart Home portfolio that best meet customer ...

ADT

Security Patrol Officer

Chatsworth, CA · On-site

$23/hr

Patrol officers go directly from home over to where our patrol vehicles are located in West Los ... ADT offers full medical benefits, 401(k), paid time off, paid holidays, tuition reimbursement ...

ADT

Residential Sales Manager

Fishers, IN · On-site

Develop performance metrics for sales teams and monitor results. * Provide performance feedback and ... ADT has been in the business of helping save lives since 1874. As the #1 smart home security ...

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From Home Adt Monitoring information

What is the difference between From Home Adt Monitoring vs From Home Security Technician?

AspectFrom Home Adt MonitoringFrom Home Security Technician
CredentialsBasic monitoring certifications, sometimes requiredTechnical certifications, such as security system installation licenses
Work EnvironmentRemote, primarily from a call center or home officeOn-site installation and maintenance at customer locations
Employer & IndustrySecurity monitoring companies, alarm service providersSecurity system installation companies, electronics retailers
Search & Comparison IntentUnderstanding remote monitoring roles and requirementsLearning about technical installation and repair jobs

From Home Adt Monitoring involves remotely overseeing alarm systems and responding to alerts, often from a home or call center. In contrast, From Home Security Technician focuses on installing, repairing, and maintaining security systems on-site. While both roles are within the security industry, they differ in credentials, work environment, and job functions, catering to different skill sets and career paths.

Do From Home ADT Monitoring employees work from home?

From Home ADT Monitoring employees typically work remotely, monitoring security systems and responding to alerts from their home offices. The role often requires the use of specific software, communication tools, and a reliable internet connection, with schedules that may include shifts or on-call hours.

What cities are hiring for From Home Adt Monitoring jobs?

Cities with the most From Home Adt Monitoring job openings:

What are the most commonly searched types of Adt Monitoring jobs?

The most popular types of Adt Monitoring jobs are:

What states have the most From Home Adt Monitoring jobs?

States with the most job openings for From Home Adt Monitoring jobs include:

From Home Adt Monitoring jobs near you

Customer Service Monitoring Representative

ADT

Knoxville, TN • On-site

$17/hr

Other

Medical, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

ADT rating

7.0

Company rating: 7.0 out of 10

Based on 139 frontline employees who took The Breakroom Quiz

44th of 117 rated security

Job description


Why Choose ADT?
At ADT, it's more than a job, it's a noble purpose that defines us. We are the leading provider of electronic security, interactive home and business automation and monitoring services for residences and small businesses in the United States. Every employee, from our executive leadership team to our support centers are united under one noble purpose, we help save lives for a living. We are everyday heroes. You are doing more than earning a paycheck, you're in an important role that makes an impact in the lives of our customers every single day. Join a company of individuals with passion, commitment, drive and ambition, using and developing our talents for good at work, home and our communities.
Major Responsibilities:
A Customer Service Monitoring Representative is responsible for monitoring and dispatching proper authorities for residential and small business alarms as well as contacting appropriate responsible parties. This role is a pivotal part of our noble purpose to help save lives and is the first step in helping protect our customers when an alarm signal is received.
***This role requires onsite work from our office located at: 10620 Kemp Fain Ln, Knoxville, TN 37932***
Once you have completed your training and spent at least one full calendar month in production, you may be eligible for a hybrid schedule, which includes two days of remote work per week. Eligibility is based on meeting the training and performance goals established by your manager.
A day in the life of a Customer Service Monitoring Representative can look like:
  • You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
  • Handling incoming alarm calls and placing outgoing calls to verify alarm activity, dispatching the proper authorities, and notifying responsible parties.
  • Paying attention to detail while documenting alarm handling procedures within the alarm screens.
  • Completing alarm processing in accordance with departmental procedures.
  • Providing alarm reset instructions and basic troubleshooting to customers during outbound alarm calls and inbound alarm call backs.
  • Receiving inbound calls related to alarm call back inquires.
When you commit to us-we commit to you. Our employees receive a comprehensive, full benefits package that includes:
What's in it for you?
  • You play an important role in saving lives for a living.
  • ADT will provide all necessary equipment and resources to allow you to be successful in your roles, which includes paid on the job training.
  • Remote work option, following training and eligibility.
  • Once approved for hybrid work, ADT requires:
    • Designated place to work from home.
    • High speed internet. DSL, Cable or Fiber internet service with the ability to hardwire via ethernet from cable modem to your PC.
    • At least 25mbps to of internet to download and 15mbps to upload
  • ADT provides great, highly competitive pay, paid time off, pet insurance, and other compensation perks (401k + matching, comprehensive medical benefits, etc.). We also offer tuition reimbursement for academic pursuits, adoption assistance, volunteer opportunities, childcare and eldercare resources, and much more.
  • ADT offers a shift-differential policy that provides employees with supplemental pay on top of their hourly rate during times of higher-than-average customer call volume and when working less-desirable shifts.
  • Pathway to promotion. ADT provides the opportunities and skills needed to learn and train so you can explore exciting opportunities across the ADT family that will continue to challenge and empower you.
We're looking for someone with results they are proud of like:
  • High school diploma or equivalent required
  • Minimum of six (6) months of customer service experience required
  • Ability to be licensed in multiple states
  • Technical aptitude, problem solving skills and ability to prioritize multiple items at once

Pay and Benefits Disclosure:
You will receive an hourly pay rate of $17.00 effective on your start date and incremental increases every 30 days until the rate of $19.00 is reached. You will receive an additional $1 per hour for being an onsite or hybrid employee. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
The anticipated end date for application submission is 8/17/26. The role is scheduled to start 9/14/26.
About the Team
Company Overview:
ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT
Check out more about life at ADT here.

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About ADT

Sourced by ZipRecruiter

At ADT Commercial, we are in the business of helping people and organizations to protect what matters most to them. Building upon ADT's 145-year legacy, we secure the livelihoods and futures of critical commercial environments, retail location, educational campuses, healthcare facilities and financial institutions across the U.S. as an industry-leading security, fire and life safety systems integrator. We strive to have the most experienced and technically trained and talented teams in the industry, driven by excellence at every turn. At ADT Commercial, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of ADT Commercial, you'll have the opportunity to be a part of that difference every day. With more than 300 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.adtcommercial.com or follow us on LinkedIn and Facebook.

Industry

Personal services

Company size

10,000+ Employees

Headquarters location

Boca Raton, FL, US

Year founded

1874

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