1

French Technical Helpdesk Jobs (NOW HIRING)

Customer Support - French

Orem, UT ยท On-site

$14.75 - $19/hr

Join SecurityMetrics Technical Support Team Come work for a company that cares about you and your ... Help customers navigate and understand the PCI Self Assessment Questionnaire Required Skills and ...

Customer Support - French

Orem, UT ยท On-site

$19 - $400/hr

Come get trained for a real career here at SecurityMetrics Technical Support! SecurityMetrics is ... Help customers navigate and understand the PCI Self Assessment Questionnaire Required Skills and ...

Come get trained for a real career here at SecurityMetrics Technical Support! SecurityMetrics is ... Help customers navigate and understand the PCI Self Assessment Questionnaire Required Skills and ...

NC ยท On-site

We help forward-thinking clients solve problems and improve operations. Launched by Management ... OT on a Exempt Contract Contingent Basis Engagement Team | Sr Technical Writer Labor Category - Mid ...

French & Parrello Associates has been recognized year after year as one of NJBIZ's Best Places to ... Our continued growth is driven by our investment in our people, technical expertise, and commitment ...

French & Parrello Associates has been recognized year after year as one of NJBIZ's Best Places to ... Our continued growth is driven by our investment in our people, technical expertise, and commitment ...

French & Parrello Associates has been recognized year after year as one of NJBIZ's Best Places to ... Our continued growth is driven by our investment in our people, technical expertise, and commitment ...

Showing results 21-40

French Technical Helpdesk information

See salary details

$12

$23

$33

How much do french technical helpdesk jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for french technical helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are popular job titles related to French Technical Helpdesk jobs?

For French Technical Helpdesk jobs, the most frequently searched job titles are:

Customer Support - French

Orem, UT โ€ข On-site

SecurityMetrics
Network Securityย โ€ขย 201 - 500 employees

$14.75 - $19/hr

Other

Re-posted 11 days ago


Job description

Join SecurityMetrics Technical Support Team

Come work for a company that cares about you and your career. Do you like tech but you are not sure what type of job suits you best? Here at SecurityMetrics we always promote from within before hiring externally. If you are looking to start a career in data security, programming, audit, and forensics, then come work here. Many of our top Developers, Auditors, Pentesters, and even Product managers started in the SM Support department. We transfer many agents to other departments each year. Come get trained for a real career here at SecurityMetrics Technical Support!

SecurityMetrics is looking for experienced Customer Support staff to join our Technical Support team during French business hours (4 am - 1 pm Mountain Time). As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in utilizing our industry-leading security products/programs. This is an in-house position, and we are not looking to hire remote employees at this time. Customer Support Representatives will learn about computer and credit card data security standards and how to defend against the ever-intensifying cyber security threat. As a Customer Support Representative, you are put in a position with plenty of options for growth as you expand your knowledge of basic to intermediate computer networking, gain experience working with a wide variety of operating systems, and work with IT professionals from around the globe!

Responsibilities

โ€ข Provide basic customer support and account maintenance via phone, email, or chat

โ€ข Scope customers to determine their PCI Self Assessment Questionnaire type

โ€ข Help customers navigate and understand the PCI Self Assessment Questionnaire

Required Skills and Experience

โ€ข Fluent in English and French

โ€ข Customer Support experience

โ€ข Call center experience

โ€ข Basic computer skills (i.e. typing, email, web browser)

โ€ข Technical troubleshooting

โ€ข Desire to learn and grow

โ€ข Excellent written and oral communication skills

โ€ข Ability to listen to, comprehend, empathize, and resolve customer's needs and concerns

Preferred Skills and Experience

โ€ข Familiar with PCI-DSS

โ€ข HTML and JavaScript knowledge

โ€ข Basic understanding of networks and network devices

โ€ข Industry certifications (CompTIA Network+, Security+, Cisco CCENT, CCNA, etc.)