Description
Museum Associate - French Valley Discovery Hangar (P/T Positions 20-25 hours $18.50 - $18.75 HR.)
The Museum Associate supports the overall operations of the French Valley Discovery Hangar by providing excellent visitor service and assisting with daily museum functions. This is a hands-on role for someone who enjoys working with the public in a unique cultural setting and helping create a welcoming, engaging experience for every guest. This position also assists with museum programs and events, including basic event support and coordination as needed.
Primary Responsibilities
- Provide quality customer service to visitors, guests, and the public.
- Assist visitors and guests by answering questions and providing information about the museum, programs, and events.
- Assist with ticket sales with high accuracy and attention to detail.
- Support and promote museum programs and events through visitor engagement and basic outreach assistance.
- Assist with event and facility readiness, including set-up, tear-down, resetting spaces after events, and helping maintain a clean and organized environment.
- Provide feedback and recommendations to support a positive visitor experience.
- Perform other duties as assigned.
Requirements
- High school diploma or equivalent required.
- 1+ years of previous museum, retail, hospitality, or customer service experience preferred.
- Must be outgoing, customer service oriented, and willing to adapt to a fast-paced museum environment.
- Ability to follow detailed instructions.
- Strong teamwork skills with a positive attitude.
- Excellent customer service and communication skills.
- Ability to adapt to a changing work schedule, including evening and weekend shifts.
- Frequent carrying and lifting of museum materials is required.
- Position requires long periods of standing and the ability to push and pull 20 pounds.
Docents and Volunteer Opportunites also available.