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Freight Terminal Manager Jobs in Delaware (NOW HIRING)

Genuine Parts Company

Inventory Stock Associate

Claymont, DE · On-site

$15.50 - $19.50/hr

This role is responsible for receiving/posting freight, cycle counts, shelving/organization ... computer terminal and, perform associated duties as assigned by management. * Must be capable of ...

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Freight Terminal Manager information

What does a freight terminal manager do?

A Freight Terminal Manager oversees the daily operations of freight terminals, ensuring that cargo is efficiently received, stored, and dispatched. They manage staff, coordinate logistics, and maintain safety and compliance with regulations. Their responsibilities also include optimizing terminal processes, managing budgets, and addressing customer concerns. The role requires strong organizational, leadership, and problem-solving skills to keep freight operations running smoothly.

What are the key skills and qualifications needed to thrive as a freight terminal manager?

A Freight Terminal Manager needs strong logistics knowledge, experience in transportation management, and often a bachelor’s degree in logistics or a related field. Familiarity with warehouse management systems (WMS), inventory tracking software, and safety compliance certifications is essential. Excellent leadership, problem-solving abilities, and effective communication skills help manage teams and resolve operational challenges. These skills ensure efficient terminal operations, regulatory compliance, and high customer satisfaction in a fast-paced freight environment.

What are some common challenges faced by freight terminal managers, and how can they be addressed?

Freight Terminal Managers often face challenges such as coordinating complex logistics, managing high volumes of cargo, ensuring safety compliance, and handling unexpected delays or equipment malfunctions. To address these issues, effective communication with staff and carriers, strong problem-solving skills, and the ability to quickly adapt to changing circumstances are essential. Leveraging technology for tracking shipments and maintaining open lines of communication with team members can also help streamline operations and minimize disruptions.

What is the difference between Freight Terminal Manager vs Freight Dispatcher?

AspectFreight Terminal ManagerFreight Dispatcher
CredentialsLogistics or transportation management experience, sometimes certificationsLogistics knowledge, often with dispatch or routing certifications
Work EnvironmentSupervises terminal operations, manages staff, oversees freight handlingCoordinates shipments, communicates with drivers and clients, plans routes
Industry UsageCommonly employed at freight terminals, warehouses, logistics hubs

The Freight Terminal Manager oversees overall terminal operations, staff, and freight handling, ensuring efficiency and safety. In contrast, the Freight Dispatcher focuses on routing shipments, coordinating drivers, and scheduling deliveries. Both roles require logistics knowledge but differ in scope and responsibilities within the freight industry.

What cities in Delaware are hiring for Freight Terminal Manager jobs?

Cities in Delaware with the most Freight Terminal Manager job openings:

Freight Terminal Manager jobs near you

Customer Service Representative

Claymont, DE • On-site

Agile Cold Storage LLC
Transportation and Warehousing • 11 - 50 employees
Learn more about Agile Cold Storage LLCexternal

$15.50 - $21.25/hr

Other

Posted 18 days ago

Job description

Agile Cold Storage Job

Agile Cold Storage is a privately held provider of automated and conventional temperature-controlled warehouse solutions headquartered in Alpharetta, Georgia. Founded in 2020, the company focuses on safety, technology-driven operations, and long-term partnerships across the cold-chain industry. Agile Cold Storage maintains a strong, people-first culture grounded in teamwork, respect and continuous improvement. This position is for 1st (1st shift - Monday - Friday; 7:00 am - 3:30 pm) or 2nd shift. (2nd shift - Monday - Friday; 3:30 pm - 12:00 am).

Essential Duties and Responsibilities:

  • Respond to all customer inquiries, requests and complaints concerning work-orders, shipments, inventory, etc.
  • Schedule inbound and outbound appointments within the DMS (Dock Management System).
  • Communicate between customer, the customer's broker or freight forwarding and warehouse operations concerning the customer's account/inventory and office for invoicing and credit changes.
  • Ensure proper invoicing of all accounts by processing and verifying computer-generated invoices.
  • Generate all paperwork/information required for customer work orders including responding to and checking on special requests, expediting orders where necessary, tracking orders, and post inventory records.
  • Review order details and ensure they are following Company policies and procedures.
  • Research issue, obtain supporting paperwork, get approvals and process credits / debits.
  • Provide clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors.
  • Provide coverage for other team members.
  • All other duties as assigned.

Other Duties and Responsibilities:

  • Accurately enter orders in the WMS.
  • Perform work in a safe manner following all Company safety rules.
  • May perform other duties as may be assigned to fulfill Agile's objectives.

Required Qualifications :

  • 2 years of Customer Service Experience or an appropriate combination of education and experience.
  • Requires computer skills in Microsoft Word, Outlook, Excel, PowerPoint, Access, and ability to use the Internet.
  • Requires clerical skills in managing files and records, and other office procedures and terminology.
  • Requires the ability to pay close attention to details, and having a personality that is pleasant and cooperative, even when under pressure to meet deadlines, or when working with difficult individuals.
  • Strong communication skills with the ability to read and speak English.
  • Must be able and willing to complete a pre-employment basic math skills test.
  • Must be able and willing to complete a per-employment background check and drug screen.
  • Strong Teamwork skills.

Preferred Qualifications of Export Coordinator :

  • High School Diploma or GED.

Knowledge, Skills & Abilities: The employee must have proficient knowledge of English and math skills. The employee also must be capable of following written and verbal instructions. The employee must have a high attention to detail. Organizational and time management skills will be required.

Work Environment : The working environment is usually in an office setting, with occasional need to leave the premises. Requires the use of a telephone, fax machine, computer terminal calculator, copy machine.

Physical and Mental Demands : This job will require the ability to sit for long periods of time, with frequent interruptions. This job will also require several hours per day of sitting, getting up and down from chairs, and reaching, bending, or carrying light loads. This job will require manual dexterity with normal hand / finger movements for typical office work. Speaking, hearing, and seeing are important elements of completing assigned tasks. This job will occasionally require climbing, squatting or kneeling, and bending. The job will occasionally require lifting / carrying / push / pull up to 20 lbs. The associate must know and follow proper office and safety protocols; know and follow Agile's grooming, hygiene and dress code policies including appropriate personal protection equipment (PPE) for safety compliance. The noise level in the warehouse is usually moderate.

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