Freelance Work From Home Chat Moderator Jobs (NOW HIRING)

FWD People is a full-service strategically-led marketing agency delivering meaningful and measurable results in the human and animal health sectors. sectors. We take pride in being our clients' trusted strategic partner-staying ahead of the curve, and leveraging our expertise and foresight to help them navigate change and seize opportunities. We approach every challenge with a commitment to innovation, excellence, flexibility, and empathy, the same qualities we seek in our team. As a fast-growing, hands-on senior group, we're excited to welcome more forward-thinking individuals who will help us drive growth, foster positive workflows, and have fun along the way.
Overview:
FWD People is a full-service strategic marketing agency delivering meaningful and measurable results in the health and non-profit sectors. We take pride in being our clients' trusted strategic partner - staying ahead of the curve, and leveraging our expertise and foresight to help them navigate change and seize opportunities. We approach every challenge with a commitment to innovation, excellence, and empathy and we seek the same qualities in our leaders. As a fast-growing, senior team, we're excited to welcome more forward-thinking individuals who will help us drive growth, foster positive change within our client's industries, and have fun along the way.
Join FWD People's Community!We're always excited to connect with talented freelance folks across disciplines.
This is a general freelance application. By joining our network, you'll be top of mind when projects come up that align with your skills and experience. Fair compensation matters to us, and so does working with people who genuinely care about the quality of the work they put into the world. Our freelance process is intentionally lightweight and relationship-driven. We aim to get to know you quickly, keep things simple, and move with clarity when the right opportunity appears.
We're intentional about building a community of incredible independent talent who care about craft, collaboration, and doing good work with good people.
Whether you're actively looking for your next assignment or simply want to stay in the loop for future opportunities, we'd genuinely love to meet you.
Compensation
The hourly rate ranges below reflect typical freelance rates aligned to comparable full-time roles in the United States. We want you to feel well compensated for the work you're doing with us, just as much as we want to work with professionals that take pride in their work. Actual rates vary based on experience, specialization, project scope, and overall business needs.
Manager: $50-$75/hr
Senior Manager: $75-$90/hr
Associate Director: $90-$120/hr
Director: $115-$140/hr
Working at FWD People
We are a senior team that champions integrity, adaptability, excellence, and growth. Here, you'll collaborate with solution-focused colleagues to advance both our clients and our teams.
Our office is located in Brooklyn Heights, and we offer freelance and contractors the option to work from home or in office. We value in-person collaboration and connection but also understand the importance of offering the flexibility to work from home.
We are dedicated to creating a diverse, equitable, and inclusive workplace where everyone feels valued and respected. As an equal-opportunity employer, we welcome differences in race, gender, age, sexual orientation, disability, and more. We believe that diversity drives innovation and success, and we are committed to ensuring equal opportunities and fostering a culture of respect and collaboration.
Conversations with FWD People
Because these are contract and freelance opportunities, our interview process is designed to be intentional and respectful of your time.
Typically, this looks like:
Intro Chat - A friendly conversation about your background, interests, and the types of work you enjoy most. What do you nerd out on? How does it relate to what we do at FWD?
Skill & Scenario Conversation - A practical, collaborative discussion where we might walk through a real-world example together. This helps us understand how you think, communicate, and approach problem-solving.
Team Touchpoint (as needed) - Sometimes we'll introduce you to a couple of additional folks you may collaborate with, especially for longer-term engagements.
That's it! No marathon interview loops, just thoughtful conversations so everyone can move forward with clarity and mutual understanding.
This posting is for contract and freelance opportunities at FWD People.
Working at FWD People
We are a senior team that champions integrity, adaptability, excellence, and growth. Here, you'll collaborate with solution-focused colleagues to advance both our clients and our teams.
Our office is located in Brooklyn Heights, and we offer a flexible hybrid work schedule. We value in-person collaboration and connection but also understand the importance of offering the flexibility to work from home.
We are dedicated to creating a diverse, equitable, and inclusive workplace where everyone feels valued and respected. As an equal-opportunity employer, we welcome differences in race, gender, age, sexual orientation, disability, and more. We believe that diversity drives innovation and success, and we are committed to ensuring equal opportunities and fostering a culture of respect and collaboration.