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Freelance Remote Health Insurance Customer Service Jobs in Reston, VA

OLUSEGUN ORGANIZATION

Be Seen First

Remote Insurance Agent- No Experience Necessary!

Fairfax, VA · Remote

$46K - $155K/yr

  • Medical

  • Dental

  • Life

We are seeking a Remote Insurance Agent- No Experience Necessary! to join our team! You will be ... Previous experience in insurance, customer service, or other related HR fields is a plus * Ability ...

OLUSEGUN ORGANIZATION

Be Seen First

Remote Insurance Agent- No Experience Necessary!

Washington, DC · Remote

$46K - $155K/yr

  • Medical

  • Dental

  • Life

We are seeking a Remote Insurance Agent- No Experience Necessary! to join our team! You will be ... Previous experience in insurance, customer service, or other related HR fields is a plus * Ability ...

AKQA

Freelance Senior Designer

Washington, DC · Remote

$2.6K - $3.0K/wk

With an entrepreneurial and collaborative approach, we design adaptive digital services and ... This is a remote freelance role from August 17 through October 16, 2026. ROLE REQUIREMENTS * Design ...

IQVIA

Freelance Independent Rater

Washington, DC · Remote

$62K - $156K/yr

... Remote Flexible Working Hours Freelance Contract What We're Looking For Professionals with ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

New

IQVIA

Freelance Independent Rater

Washington, DC · Remote

$62K - $156K/yr

... Remote Flexible Working Hours Freelance Contract What We're Looking For Professionals with ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

ForgeFit

Remote Customer Service Specialist

Washington, DC · On-site +1

$19.25 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

Liveops

Remote Customer Service Agent

Falls Church, VA · Remote

$16.50 - $22.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Herndon, VA · Remote

$16 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsHealth Insurance Customer Service JobsFreelance Remote Health Insurance Customer Service JobsFreelance Remote Health Insurance Customer Service Jobs in Reston, VA

Freelance Remote Health Insurance Customer Service information

See Reston, VA salary details

$9

$23

$71

How much do freelance remote health insurance customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for freelance remote health insurance customer service in Reston, VA is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $19.52 per hour, depending on experience, location, and employer.

What is the difference between Freelance Remote Health Insurance Customer Service vs Health Insurance Claims Processor?

AspectFreelance Remote Health Insurance Customer ServiceHealth Insurance Claims Processor
CredentialsBasic health insurance knowledge, customer service skillsInsurance processing knowledge, certifications may be preferred
Work EnvironmentRemote, flexible hours, independentRemote or office-based, structured workflow
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, healthcare providers
Common Search & ComparisonCustomer support roles, remote insurance jobsInsurance claims processing, remote claims jobs

Freelance Remote Health Insurance Customer Service involves assisting clients with inquiries, policy details, and support tasks, often on a flexible schedule. In contrast, Health Insurance Claims Processors handle the review and processing of insurance claims, requiring more specialized knowledge and certifications. Both roles are remote and industry-related but differ in responsibilities and credential requirements.

What are the key skills and qualifications needed to thrive as a freelance remote health insurance customer service representative?

To excel as a Freelance Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance policies, customer support best practices, and preferably prior experience in the insurance or call center industry. Familiarity with CRM software, call management systems, and secure communication tools is typically required, along with HIPAA compliance knowledge. Outstanding communication, patience, and problem-solving abilities help you effectively address customer concerns and maintain client satisfaction. These skills ensure accurate information delivery, regulatory adherence, and a positive customer experience in a competitive and highly regulated field.

What are some common challenges faced by freelance remote health insurance customer service representatives, and how can they be managed?

Freelance remote health insurance customer service representatives often encounter challenges such as navigating complex policy details, handling high call volumes, and addressing sensitive customer concerns without in-person support. To manage these challenges, it’s important to develop strong time management skills, become proficient with digital communication tools, and stay updated on policy changes through ongoing training. Building a personal support network of other remote professionals and maintaining open communication with supervisors can also help ensure a smooth workflow and provide guidance when complex cases arise.

What is a freelance remote health insurance customer service representative?

A Freelance Remote Health Insurance Customer Service representative is an independent contractor who provides customer support services for health insurance companies or agencies from a remote location, usually their home. Their main responsibilities include answering policyholder questions, assisting with claims or billing issues, explaining coverage options, and resolving customer concerns via phone, email, or online chat. Unlike full-time employees, freelancers work on a contract basis and may serve multiple clients, offering flexibility in their work schedule and location.

What are popular job titles related to Freelance Remote Health Insurance Customer Service jobs in Reston, VA?

For Freelance Remote Health Insurance Customer Service jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Freelance Remote Health Insurance Customer Service jobs in Reston, VA look for?

The top searched job categories for Freelance Remote Health Insurance Customer Service jobs in Reston, VA are:

What cities near Reston, VA are hiring for Freelance Remote Health Insurance Customer Service jobs?

Cities near Reston, VA with the most Freelance Remote Health Insurance Customer Service job openings:

Freelance Remote Health Insurance Customer Service jobs near you

Proposal Writing Consultant (Freelance / Remote)

BETAH Associates

Rockville, MD • Remote

Full-time

Re-posted 27 days ago

Job description

Proposal Writing Consultant (Freelance / Remote)
Location: Remote | Type: Project-Based / As-Needed

BETAH Associates, Inc., a leading professional services firm, is seeking a skilled and agile Proposal Writing Consultant to augment our proposal development capacity and support a growing pipeline of federal government opportunities. This freelance, remote role offers flexibility while engaging in meaningful, deadline-driven work that drives real impact.

We are looking for an experienced proposal writer who excels in high-volume, fast-paced environments. You must be a clear, persuasive communicator and a collaborative team player who welcomes constructive feedback and consistently delivers high-quality work under pressure.

This role spans the full proposal lifecycle?from analyzing solicitations and shaping strategy and approach to writing, editing, and finalizing content. Proposal efforts will primarily focus on BETAH?s core capabilities: communications, peer review support, event and conference management, and other professional services.

Workload will fluctuate based on the volume of active opportunities and often requires meeting tight deadlines with quick turnarounds.

Ideal candidates will bring:

  • A proven track record of crafting compliant, compelling content for federal proposals tailored to meet requirements? scope, evaluation criteria, and goals.
  • The ability to quickly understand agency missions and translate technical requirements into strong narratives
  • Familiarity with federal agencies such as The Department of Health and Human Services (HHS), The Department of Justice (DOJ), or U.S. Department of the Treasury is a strong plus.
 

Key Responsibilities

  • Analyze RFIs, RFQs, RFPs, SOWs, and evaluation criteria to shape content strategy
  • Participate in kickoff and strategy sessions to align win themes and assignments
  • Collaborate with proposal managers and SMEs to gather input and clarify concepts
  • Develop original, tailored content for technical, management, staffing, and past performance sections
  • Ensure a cohesive and consistent voice across content developed by multiple writers and subject matter experts, harmonizing tone, style, and messaging to produce a unified and compelling final narrative.
  • Customize boilerplate material to align with requirements scope, tone, and structure
  • Revise content in response to reviewer feedback, ensuring compliance and clarity
  • Edit and proofread for accuracy, consistency, and flow
  • Manage version control and deliver work on time
  • Assist with submission logistics when needed
 

Qualifications

  • 7+ years of hands-on experience writing federal government proposals
  • Demonstrated success in producing compliant, persuasive content under pressure
  • Strong writing, editing, and critical thinking skills
  • Deep understanding of federal procurement processes and language
  • Ability to synthesize input into clear, concise narratives
  • Collaborative spirit and comfort working in a virtual team environment
  • Proficiency in the Office 365 Platform, Teams, SharePoint, Microsoft Word and Adobe Acrobat
  • Knowledge of structured proposal processes and review cycles (e.g., Shipley Method or equivalent)
  • Prior experience in proposal coordination, management, and capture planning preferred

Apply