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Freelance Remote Health Insurance Customer Service Jobs in Racine, WI

ForgeFit

Remote Customer Service Specialist

Milwaukee, WI · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

HMG Careers

Remote Customer Service and Sales

Racine, WI · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Freelance Remote Health Insurance Customer Service information

See Racine, WI salary details

$8

$21

$64

How much do freelance remote health insurance customer service jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for freelance remote health insurance customer service in Racine, WI is $21.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $17.60 per hour, depending on experience, location, and employer.

What is a freelance remote health insurance customer service representative?

A Freelance Remote Health Insurance Customer Service representative is an independent contractor who provides customer support services for health insurance companies or agencies from a remote location, usually their home. Their main responsibilities include answering policyholder questions, assisting with claims or billing issues, explaining coverage options, and resolving customer concerns via phone, email, or online chat. Unlike full-time employees, freelancers work on a contract basis and may serve multiple clients, offering flexibility in their work schedule and location.

What are the key skills and qualifications needed to thrive as a freelance remote health insurance customer service representative?

To excel as a Freelance Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance policies, customer support best practices, and preferably prior experience in the insurance or call center industry. Familiarity with CRM software, call management systems, and secure communication tools is typically required, along with HIPAA compliance knowledge. Outstanding communication, patience, and problem-solving abilities help you effectively address customer concerns and maintain client satisfaction. These skills ensure accurate information delivery, regulatory adherence, and a positive customer experience in a competitive and highly regulated field.

What are some common challenges faced by freelance remote health insurance customer service representatives, and how can they be managed?

Freelance remote health insurance customer service representatives often encounter challenges such as navigating complex policy details, handling high call volumes, and addressing sensitive customer concerns without in-person support. To manage these challenges, it’s important to develop strong time management skills, become proficient with digital communication tools, and stay updated on policy changes through ongoing training. Building a personal support network of other remote professionals and maintaining open communication with supervisors can also help ensure a smooth workflow and provide guidance when complex cases arise.

What is the difference between Freelance Remote Health Insurance Customer Service vs Health Insurance Claims Processor?

AspectFreelance Remote Health Insurance Customer ServiceHealth Insurance Claims Processor
CredentialsBasic health insurance knowledge, customer service skillsInsurance processing knowledge, certifications may be preferred
Work EnvironmentRemote, flexible hours, independentRemote or office-based, structured workflow
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, healthcare providers
Common Search & ComparisonCustomer support roles, remote insurance jobsInsurance claims processing, remote claims jobs

Freelance Remote Health Insurance Customer Service involves assisting clients with inquiries, policy details, and support tasks, often on a flexible schedule. In contrast, Health Insurance Claims Processors handle the review and processing of insurance claims, requiring more specialized knowledge and certifications. Both roles are remote and industry-related but differ in responsibilities and credential requirements.

What are popular job titles related to Freelance Remote Health Insurance Customer Service jobs in Racine, WI?

For Freelance Remote Health Insurance Customer Service jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Freelance Remote Health Insurance Customer Service jobs in Racine, WI look for?

The top searched job categories for Freelance Remote Health Insurance Customer Service jobs in Racine, WI are:

What cities near Racine, WI are hiring for Freelance Remote Health Insurance Customer Service jobs?

Cities near Racine, WI with the most Freelance Remote Health Insurance Customer Service job openings:

Freelance Remote Health Insurance Customer Service jobs near you

Remote Customer Service Representative | Work From Home | No Experience Required

Globe Life American Income Division

Milwaukee, WI • On-site, Remote

$15.75 - $21.50/hr

Full-time

Medical, Life, Retirement

Posted 19 days ago

Job description

Remote Customer Service Representative | Work From Home | Weekly Pay | No Experience Required
Company: AO | Globe Life
Location: 100% Remote (United States)
Start Your Work-From-Home Career with AO
Are you looking for a remote customer service job that offers flexibility, career growth, and comprehensive training?
AO, a proud member of the Globe Life family, is hiring Remote Customer Service Representatives to help working families understand their available life, accident, and supplemental health insurance benefits.
If you enjoy helping people, building relationships, and working in a supportive virtual environment, this could be the opportunity you've been looking for.
• No Previous Insurance Experience Required
• No Cold Calling - Clients Request Information
• Full Training & Mentorship Provided
What You'll Do
  • Meet with clients virtually using Zoom and phone.
  • Provide outstanding customer service and client support.
  • Explain available benefit options and answer client questions.
  • Guide clients through the enrollment process.
  • Schedule appointments and complete follow-up activities.
  • Maintain accurate client documentation.
  • Build long-term relationships through professionalism and trust.
  • Participate in weekly coaching, mentorship, and professional development.
What We Offer
🏠 100% Remote Work
Work from home anywhere in the United States.
⏰ Flexible Schedule
Create a work schedule that fits your lifestyle.
💵 Weekly Pay + Performance Bonuses
Earn competitive weekly income with additional incentives based on performance.
🎓 Full Training & Mentorship
Receive virtual onboarding, ongoing coaching, licensing guidance, and leadership development.
📈 Career Advancement
Many of our leaders began in entry-level roles and advanced through performance and mentorship.
♥ Benefits
  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Retirement Opportunities
  • Leadership Development
  • Recognition Programs
Incentive Travel
Top performers may qualify for company-sponsored trips and recognition events.
Qualifications
  • No previous industry experience required.
  • Strong communication and interpersonal skills.
  • Customer-focused mindset.
  • Positive attitude and willingness to learn.
  • Self-motivated and dependable.
  • Comfortable working independently in a remote environment.
  • Basic computer proficiency and reliable high-speed internet.

Customer service, retail, hospitality, healthcare, banking, education, military, administrative, or sales experience is welcomed but not required.
Why AO?
For more than 70 years, AO has helped protect working families by providing life, accident, and supplemental health insurance benefits throughout North America.
Our mission is simple:
Protect Every Child. Serve All Working People.
We're committed to developing people from within by providing the tools, mentorship, and opportunities needed to build long-term careers.
Interview Process
All interviews are conducted virtually through Zoom, making the hiring process convenient and accessible from anywhere.
Ready to Get Started?
If you're looking for a work-from-home customer service career where you can grow professionally, help others, and enjoy long-term advancement opportunities, we'd love to hear from you.
Apply today and start building your future with AO.AO | Globe Life
Work From Home. Help Families. Build Your Future.

Apply