ZipRecruiter

Log In

2

Freelance Remote Health Insurance Customer Service Jobs in Decatur, TX

Harmony Health Plans Inc

Be Seen First

Licensed Health Insurance Agents (1099) Remote

Fort Worth, TX · Remote

$5.0K - $25K/mo

Enroll customers in ACA Marketplace health plans efficiently and compliantly * Manage and maintain ... Health insurance industry knowledge * Effective sales techniques and customer relationship ...

ForgeFit

Remote Customer Service Specialist

Fort Worth, TX · On-site +1

$16.25 - $21.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

Liveops

Remote Customer Service Agent

Denton, TX · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Keller, TX · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Fort Worth, TX · Remote

$14.75 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Flower Mound, TX · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Representative

Keller, TX · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Denton, TX · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

next page

Showing results 1-20

All JobsHealth Insurance Customer Service JobsFreelance Remote Health Insurance Customer Service JobsFreelance Remote Health Insurance Customer Service Jobs in Decatur, TX

Freelance Remote Health Insurance Customer Service information

See Decatur, TX salary details

$8

$20

$61

How much do freelance remote health insurance customer service jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for freelance remote health insurance customer service in Decatur, TX is $20.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $16.78 per hour, depending on experience, location, and employer.

What is the difference between Freelance Remote Health Insurance Customer Service vs Health Insurance Claims Processor?

AspectFreelance Remote Health Insurance Customer ServiceHealth Insurance Claims Processor
CredentialsBasic health insurance knowledge, customer service skillsInsurance processing knowledge, certifications may be preferred
Work EnvironmentRemote, flexible hours, independentRemote or office-based, structured workflow
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, healthcare providers
Common Search & ComparisonCustomer support roles, remote insurance jobsInsurance claims processing, remote claims jobs

Freelance Remote Health Insurance Customer Service involves assisting clients with inquiries, policy details, and support tasks, often on a flexible schedule. In contrast, Health Insurance Claims Processors handle the review and processing of insurance claims, requiring more specialized knowledge and certifications. Both roles are remote and industry-related but differ in responsibilities and credential requirements.

What are the key skills and qualifications needed to thrive as a Freelance Remote Health Insurance Customer Service representative, and why are they important?

To excel as a Freelance Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance policies, customer support best practices, and preferably prior experience in the insurance or call center industry. Familiarity with CRM software, call management systems, and secure communication tools is typically required, along with HIPAA compliance knowledge. Outstanding communication, patience, and problem-solving abilities help you effectively address customer concerns and maintain client satisfaction. These skills ensure accurate information delivery, regulatory adherence, and a positive customer experience in a competitive and highly regulated field.

What are some common challenges faced by freelance remote health insurance customer service representatives, and how can they be managed?

Freelance remote health insurance customer service representatives often encounter challenges such as navigating complex policy details, handling high call volumes, and addressing sensitive customer concerns without in-person support. To manage these challenges, it’s important to develop strong time management skills, become proficient with digital communication tools, and stay updated on policy changes through ongoing training. Building a personal support network of other remote professionals and maintaining open communication with supervisors can also help ensure a smooth workflow and provide guidance when complex cases arise.

What is a Freelance Remote Health Insurance Customer Service representative?

A Freelance Remote Health Insurance Customer Service representative is an independent contractor who provides customer support services for health insurance companies or agencies from a remote location, usually their home. Their main responsibilities include answering policyholder questions, assisting with claims or billing issues, explaining coverage options, and resolving customer concerns via phone, email, or online chat. Unlike full-time employees, freelancers work on a contract basis and may serve multiple clients, offering flexibility in their work schedule and location.
What are popular job titles related to Freelance Remote Health Insurance Customer Service jobs in Decatur, TX? For Freelance Remote Health Insurance Customer Service jobs in Decatur, TX, the most frequently searched job titles are:
What job categories do people searching Freelance Remote Health Insurance Customer Service jobs in Decatur, TX look for? The top searched job categories for Freelance Remote Health Insurance Customer Service jobs in Decatur, TX are:
What cities near Decatur, TX are hiring for Freelance Remote Health Insurance Customer Service jobs? Cities near Decatur, TX with the most Freelance Remote Health Insurance Customer Service job openings:
Freelance Remote Health Insurance Customer Service jobs near you
Infographic showing various Freelance Remote Health Insurance Customer Service job openings in Decatur, TX as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,705 per year, or $20.5 per hour.
Customer Service Agent REMOTE

Customer Service Agent REMOTE

American Income Life Insurance Company

Fort Worth, TX • On-site, Remote

$90K - $120K/yr

Full-time

Posted 14 days ago

Job description

AO Globe Life is hiring motivated professionals to join our mission-driven, fully remote team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications-or for individuals who thrive in a people-centered, service-first environment.
With comprehensive training, inbound client interest, and structured mentorship, you'll have the support needed to build a purpose-driven career with long-term growth potential-all from home.
Key Responsibilities
  • Conduct virtual consultations with clients via Zoom
  • Guide individuals and families through personalized supplemental benefit options
  • Support clients throughout the enrollment process with professionalism and clarity
  • Maintain accurate digital documentation and follow-up communication
  • Deliver high-quality, client-first service
  • Participate in ongoing mentorship, development sessions, and team trainings
  • Build lasting client relationships that support long-term success
Qualifications
  • Strong communication and interpersonal skills
  • Organized, self-motivated, and comfortable working independently
  • Confident on video and familiar with digital tools
  • Passionate about helping others and contributing to a mission-driven organization
  • Customer service or consultative experience preferred, not required
  • Authorized to work in the United States
  • Reliable internet connection and Windows-based laptop or PC with webcam
What We Offer
  • Fully remote role with flexible scheduling
  • Weekly performance-based pay
  • Inbound client interest - no cold outreach
  • Renewal-based income growth opportunities
  • Monthly and quarterly performance bonuses
  • Equity opportunity for qualifying team members
  • Full training and licensing support
  • Clear advancement pathways into leadership roles
  • Collaborative, people-first team culture
About AO Globe Life
For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families nationwide, proudly serving union members, credit union members, and veterans. As a remote-first organization, we are committed to empowering our team members to succeed with flexibility, integrity, and long-term opportunity.
If you're ready to build a career that combines purpose, flexibility, and growth, apply today.

Apply