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Freelance Remote Health Insurance Customer Service Jobs in Decatur, GA

Lagrange Benefits Group

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Health Insurance Agent

Atlanta, GA · Remote

$1.0K - $3.0K/wk

  • PTO

We are seeking a Health Insurance Agent to join our team! You will be responsible for expanding the ... Previous experience in insurance, customer service, or other related fields * Ability to build ...

The Benefits Boss

Health Insurance Agent

Atlanta, GA · Remote

$20K/mo

  • Medical

  • Life

Health Insurance Agent | Remote | 1099 | Commission + Residuals | Leads Provided About The Benefits ... Dialer, CRM, appointment setters, and back-office support * Contracts with 26+ carriers across ...

RemX

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Licensed Health Insurance Agent - Remote

Atlanta, GA · Remote

$20 - $24/hr

Educate customers on products, services, and benefits that align with their healthcare and ... Active Health Insurance License in your state of residence, in good standing. * Minimum of 6 months ...

New

Oscar Health

Analyst, Regulatory Affairs

Atlanta, GA · Remote

$28.30 - $37.15/hr

  • Medical

  • PTO

This is a remote position, open to candidates who reside in: Atlanta, GA. You will be fully remote ... in health insurance customer service, claims, appeals, or Regulatory team * Strong attention to ...

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Freelance Remote Health Insurance Customer Service information

See Decatur, GA salary details

$9

$22

$67

How much do freelance remote health insurance customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for freelance remote health insurance customer service in Decatur, GA is $22.42, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $18.32 per hour, depending on experience, location, and employer.

What is the difference between Freelance Remote Health Insurance Customer Service vs Health Insurance Claims Processor?

AspectFreelance Remote Health Insurance Customer ServiceHealth Insurance Claims Processor
CredentialsBasic health insurance knowledge, customer service skillsInsurance processing knowledge, certifications may be preferred
Work EnvironmentRemote, flexible hours, independentRemote or office-based, structured workflow
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, healthcare providers
Common Search & ComparisonCustomer support roles, remote insurance jobsInsurance claims processing, remote claims jobs

Freelance Remote Health Insurance Customer Service involves assisting clients with inquiries, policy details, and support tasks, often on a flexible schedule. In contrast, Health Insurance Claims Processors handle the review and processing of insurance claims, requiring more specialized knowledge and certifications. Both roles are remote and industry-related but differ in responsibilities and credential requirements.

What are the key skills and qualifications needed to thrive as a freelance remote health insurance customer service representative?

To excel as a Freelance Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance policies, customer support best practices, and preferably prior experience in the insurance or call center industry. Familiarity with CRM software, call management systems, and secure communication tools is typically required, along with HIPAA compliance knowledge. Outstanding communication, patience, and problem-solving abilities help you effectively address customer concerns and maintain client satisfaction. These skills ensure accurate information delivery, regulatory adherence, and a positive customer experience in a competitive and highly regulated field.

What are some common challenges faced by freelance remote health insurance customer service representatives, and how can they be managed?

Freelance remote health insurance customer service representatives often encounter challenges such as navigating complex policy details, handling high call volumes, and addressing sensitive customer concerns without in-person support. To manage these challenges, it’s important to develop strong time management skills, become proficient with digital communication tools, and stay updated on policy changes through ongoing training. Building a personal support network of other remote professionals and maintaining open communication with supervisors can also help ensure a smooth workflow and provide guidance when complex cases arise.

What is a freelance remote health insurance customer service representative?

A Freelance Remote Health Insurance Customer Service representative is an independent contractor who provides customer support services for health insurance companies or agencies from a remote location, usually their home. Their main responsibilities include answering policyholder questions, assisting with claims or billing issues, explaining coverage options, and resolving customer concerns via phone, email, or online chat. Unlike full-time employees, freelancers work on a contract basis and may serve multiple clients, offering flexibility in their work schedule and location.

What are popular job titles related to Freelance Remote Health Insurance Customer Service jobs in Decatur, GA?

For Freelance Remote Health Insurance Customer Service jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Freelance Remote Health Insurance Customer Service jobs in Decatur, GA look for?

The top searched job categories for Freelance Remote Health Insurance Customer Service jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Freelance Remote Health Insurance Customer Service jobs?

Cities near Decatur, GA with the most Freelance Remote Health Insurance Customer Service job openings:

Freelance Remote Health Insurance Customer Service jobs near you
Infographic showing various Freelance Remote Health Insurance Customer Service job openings in Decatur, GA as of June 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,642 per year, or $22.4 per hour.

Health Insurance Agent

Lagrange Benefits Group

Atlanta, GA • Remote

$1.0K - $3.0K/wk

Full-time

PTO

Re-posted 5 days ago

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Job description

We are seeking a Health Insurance Agent to join our team! You will be responsible for expanding the company's book of business by selling various types of insurance policies to new and existing clients.

Responsibilities:

  • Develop and calculate suitable plans based on clients' needs
  • Resolve client inquiries and complaints
  • Expand business reach through networking techniques
  • Comply with insurance standards and regulations
  • Track and identify areas of improvement

Qualifications:

  • Previous experience in insurance, customer service, or other related fields
  • Ability to build rapport with clients
  • Strong negotiation skills
  • Excellent written and verbal communication skills
  • Ability to prioritize and multitask