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Freelance Remote Health Insurance Customer Service Jobs in Baton Rouge, LA

Promoted2

Remote Insurance Agent

Baton Rouge, LA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Insurance Agent

Baton Rouge, LA · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Promoted2

Remote Insurance Agent

Baton Rouge, LA · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Prior experience in sales, customer service, or financial services * Background in remote or ...

Harmony Health Plans Inc

Be Seen First

Licensed Health Agents - 1099 Remote | Leads Provided

Baton Rouge, LA · Remote

$5.0K - $25K/mo

... customers stay active - Overrides - recruit or refer other licensed agents under you and earn on ... insurance. Don't have all three yet? Get started anyway and we'll show you how. - A reliable ...

HMG Careers

Remote Sales and Service Advisor

Wilson, LA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Central, LA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Walker, LA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Watson, LA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Freelance Remote Health Insurance Customer Service information

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How much do freelance remote health insurance customer service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for freelance remote health insurance customer service in Baton Rouge, LA is $22.05, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $17.98 per hour, depending on experience, location, and employer.

What is a freelance remote health insurance customer service representative?

A Freelance Remote Health Insurance Customer Service representative is an independent contractor who provides customer support services for health insurance companies or agencies from a remote location, usually their home. Their main responsibilities include answering policyholder questions, assisting with claims or billing issues, explaining coverage options, and resolving customer concerns via phone, email, or online chat. Unlike full-time employees, freelancers work on a contract basis and may serve multiple clients, offering flexibility in their work schedule and location.

What are the key skills and qualifications needed to thrive as a freelance remote health insurance customer service representative?

To excel as a Freelance Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance policies, customer support best practices, and preferably prior experience in the insurance or call center industry. Familiarity with CRM software, call management systems, and secure communication tools is typically required, along with HIPAA compliance knowledge. Outstanding communication, patience, and problem-solving abilities help you effectively address customer concerns and maintain client satisfaction. These skills ensure accurate information delivery, regulatory adherence, and a positive customer experience in a competitive and highly regulated field.

What are some common challenges faced by freelance remote health insurance customer service representatives, and how can they be managed?

Freelance remote health insurance customer service representatives often encounter challenges such as navigating complex policy details, handling high call volumes, and addressing sensitive customer concerns without in-person support. To manage these challenges, it’s important to develop strong time management skills, become proficient with digital communication tools, and stay updated on policy changes through ongoing training. Building a personal support network of other remote professionals and maintaining open communication with supervisors can also help ensure a smooth workflow and provide guidance when complex cases arise.

What is the difference between Freelance Remote Health Insurance Customer Service vs Health Insurance Claims Processor?

AspectFreelance Remote Health Insurance Customer ServiceHealth Insurance Claims Processor
CredentialsBasic health insurance knowledge, customer service skillsInsurance processing knowledge, certifications may be preferred
Work EnvironmentRemote, flexible hours, independentRemote or office-based, structured workflow
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, healthcare providers
Common Search & ComparisonCustomer support roles, remote insurance jobsInsurance claims processing, remote claims jobs

Freelance Remote Health Insurance Customer Service involves assisting clients with inquiries, policy details, and support tasks, often on a flexible schedule. In contrast, Health Insurance Claims Processors handle the review and processing of insurance claims, requiring more specialized knowledge and certifications. Both roles are remote and industry-related but differ in responsibilities and credential requirements.

What are popular job titles related to Freelance Remote Health Insurance Customer Service jobs in Baton Rouge, LA?

For Freelance Remote Health Insurance Customer Service jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Freelance Remote Health Insurance Customer Service jobs in Baton Rouge, LA look for?

The top searched job categories for Freelance Remote Health Insurance Customer Service jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Freelance Remote Health Insurance Customer Service jobs?

Cities near Baton Rouge, LA with the most Freelance Remote Health Insurance Customer Service job openings:

Freelance Remote Health Insurance Customer Service jobs near you

WFH Remote Health Insurance Agents - $24/hr + OT + Comm & bonus

Baton Rouge, LA • Remote

Thrive Health Benefits
See more jobs at Thrive Health Benefitsexternal

$768 - $1.3K/wk

Temporary

Re-posted 3 days ago

Job description

Already a licensed health insurance agent? Our required states are TX, FL, & GA. You don't need all three state licenses to get started — just your resident license to apply. We'll walk you through getting licensed in FL, TX, and GA and reimburse you for it. The pay is $24/hour, with overtime during Open Enrollment, plus commission on every enrollment. This is a seasonal W-2 role (real paycheck, not 1099), 100% remote. Get licensed and papered this summer and you can start as early as September 1 — Open Enrollment itself runs November 1 through January 15.

Licensing — how it works

·               To apply, you'll need at least your active resident (home-state) producer license and E&O insurance.

·               The role requires active producer licenses in FL, TX, and GA (resident or non-resident).

·               Don't have all three states yet? Apply now — pass the interview and you'll get a conditional offer with step-by-step instructions to get licensed.

·               You obtain the additional licenses yourself (that initiative is exactly what we look for) — typically about 7–14 days if you move fast.

·               Once obtained, we reimburse you up to $375, based on the licenses you obtain. (Paid after you're licensed, not upfront.)

·               Already licensed in FL/TX/GA? You can start right away.

Earn before Open Enrollment even starts

·               $300 for every agent you bring. Know a licensed agent? A friend, a former co-worker, anyone. Bring them to our hiring webinar. If they're hired and both of you finish through Open Enrollment, you earn $300 per agent — refer three and that's $900 on top of everything else you make.

What you'll earn

·               Start as early as September 1 — $24/hour base, about 32 hours a week through training and ramp-up (roughly $768 a week)

·               Open Enrollment runs November 1 through January 15 — 50 hours a week, with overtime at $36/hour past 40, or about $1,320 a week in base pay alone

·               A note on overtime: overtime rules vary by state. Your overtime eligibility and the hours threshold that triggers it follow the law where you live, and we'll confirm exactly how it applies to you before your first shift.

·               That's roughly $21,000 in base pay from September 1 through January 15, before a dollar of commission

·               Weekly commission on every enrollment, plus ancillary and referral income

·               A committed agent can earn $28,000+ across the full September–January season (illustrative, performance-based)

What you'll do

·               Work from home, helping inbound callers enroll in affordable ACA health plans

·               No cold calling — we supply the leads (inbound + live transfers)

·               Full training on sales, systems, and compliance

The honest part

This is seasonal, and Open Enrollment — November 1 through January 15 — is an all-in sprint: 50 hours / 6 days a week. Eleven weeks that can change your year — and open the door to a permanent role for top performers. You'll need a reliable computer and a wired Ethernet connection.

Bring your license and your drive — apply today and we'll help you handle the rest.

Base pay of $24/hour is guaranteed for hours worked. Overtime is paid at $36/hour where state law provides for it; overtime rules and thresholds vary by state. Commission, bonus, and total season figures are illustrative, based on individual performance, and not guaranteed.

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