ZipRecruiter

Log In

2

Freelance Remote Health Insurance Customer Service Jobs in Michigan

ForgeFit

Remote Customer Service Specialist

Detroit, MI · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

ForgeFit

Remote Customer Service Specialist

Warren, MI · On-site +1

$16 - $21.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

TEKsystems

REMOTE CSR

Detroit, MI · Remote

$17.50/hr

Description Fully REMOTE Customer Service Representative opening for a Financial Services customer ... Insurance, healthcare, or financial services industry experience preferred. Experience Level ...

Liveops

Remote Customer Service Agent

Jackson, MI · Remote

$14 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Howell, MI · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Waterford, MI · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Farmington, MI · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Southfield, MI · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Warren, MI · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Sterling Heights, MI · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

East Lansing, MI · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Lansing, MI · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Troy, MI · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Rochester, MI · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Detroit, MI · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Dearborn, MI · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

next page

Showing results 1-20

All JobsHealth Insurance Customer Service JobsFreelance Remote Health Insurance Customer Service JobsFreelance Remote Health Insurance Customer Service Jobs in Michigan

Freelance Remote Health Insurance Customer Service information

What is the difference between Freelance Remote Health Insurance Customer Service vs Health Insurance Claims Processor?

AspectFreelance Remote Health Insurance Customer ServiceHealth Insurance Claims Processor
CredentialsBasic health insurance knowledge, customer service skillsInsurance processing knowledge, certifications may be preferred
Work EnvironmentRemote, flexible hours, independentRemote or office-based, structured workflow
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, healthcare providers
Common Search & ComparisonCustomer support roles, remote insurance jobsInsurance claims processing, remote claims jobs

Freelance Remote Health Insurance Customer Service involves assisting clients with inquiries, policy details, and support tasks, often on a flexible schedule. In contrast, Health Insurance Claims Processors handle the review and processing of insurance claims, requiring more specialized knowledge and certifications. Both roles are remote and industry-related but differ in responsibilities and credential requirements.

What are the key skills and qualifications needed to thrive as a freelance remote health insurance customer service representative?

To excel as a Freelance Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance policies, customer support best practices, and preferably prior experience in the insurance or call center industry. Familiarity with CRM software, call management systems, and secure communication tools is typically required, along with HIPAA compliance knowledge. Outstanding communication, patience, and problem-solving abilities help you effectively address customer concerns and maintain client satisfaction. These skills ensure accurate information delivery, regulatory adherence, and a positive customer experience in a competitive and highly regulated field.

What are some common challenges faced by freelance remote health insurance customer service representatives, and how can they be managed?

Freelance remote health insurance customer service representatives often encounter challenges such as navigating complex policy details, handling high call volumes, and addressing sensitive customer concerns without in-person support. To manage these challenges, it’s important to develop strong time management skills, become proficient with digital communication tools, and stay updated on policy changes through ongoing training. Building a personal support network of other remote professionals and maintaining open communication with supervisors can also help ensure a smooth workflow and provide guidance when complex cases arise.

What is a freelance remote health insurance customer service representative?

A Freelance Remote Health Insurance Customer Service representative is an independent contractor who provides customer support services for health insurance companies or agencies from a remote location, usually their home. Their main responsibilities include answering policyholder questions, assisting with claims or billing issues, explaining coverage options, and resolving customer concerns via phone, email, or online chat. Unlike full-time employees, freelancers work on a contract basis and may serve multiple clients, offering flexibility in their work schedule and location.

What are the most commonly searched types of Remote Health Insurance Customer Service jobs in Michigan?

The most popular types of Remote Health Insurance Customer Service jobs in Michigan are:

What are popular job titles related to Freelance Remote Health Insurance Customer Service jobs in Michigan?

For Freelance Remote Health Insurance Customer Service jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Freelance Remote Health Insurance Customer Service jobs in Michigan look for?

The top searched job categories for Freelance Remote Health Insurance Customer Service jobs in Michigan are:

What cities in Michigan are hiring for Freelance Remote Health Insurance Customer Service jobs?

Cities in Michigan with the most Freelance Remote Health Insurance Customer Service job openings:

Freelance Remote Health Insurance Customer Service jobs near you

Remote Health Insurance Agents: $24/hr + OT + Comm & bonuses

Thrive Health Benefits

Detroit, MI • Remote

$768 - $1.3K/wk

Temporary

Posted 24 days ago

Job description

$24 an hour. Overtime on top during Open Enrollment. Commission on every enrollment, paid weekly. We're hiring remote ACA sales agents — helping families find health coverage they can actually afford, and getting paid properly to do it. This is a seasonal W-2 role (a real paycheck, taxes handled — not 1099). You can start as early as September 1, and Open Enrollment runs November 1 through January 15 — so it's a four-and-a-half-month paid season, not a six-week gig.

Requirements

What you'll do

  • Work 100% remote, from home
  • Help inbound callers and live transfers enroll in ACA Marketplace plans — no cold calling; we bring you the leads
  • Follow proven, compliant scripts with full training and support
What you need
  • Active E&O insurance and resident/non-resident licenses in FL, TX, and GA
  • Don't have all three yet? Apply anyway. Pass the interview and you'll receive a conditional offer with exact steps to get licensed — and we reimburse up to $375, based on the licenses you obtain. (Paid after you're licensed, not upfront.)
  • Already licensed in FL/TX/GA? You can start right away
  • A reliable computer and a wired Ethernet connection
Heads up — Open Enrollment is an intense, fixed sprint: November 1 through January 15 is 50 hours across 6 days, including Thanksgiving week, with no vacation during the window. Eleven weeks, all in.

Benefits
What you'll earn
  • Start as early as September 1 — $24/hour base, about 32 hours a week through training and ramp-up (roughly $768 a week)
  • Open Enrollment runs November 1 through January 15 — 50 hours a week, with overtime at $36/hour past 40, or about $1,320 a week in base pay alone + commissions on top of that
  • A note on overtime: overtime rules vary by state. Your overtime eligibility and the hours threshold that triggers it follow the law where you live, and we'll confirm exactly how it applies to you before your first shift.
  • That's roughly $21,000 in base pay from September 1 through January 15, before a dollar of commission
  • Commission on every enrollment, paid weekly, climbing the more you write
  • Extra income from ancillary products and referrals
  • A strong producer can clear $28,000+ across the full September–January season (illustrative, based on consistent production)

Two ways to earn before Open Enrollment even starts

  • $1,000 bonus for finishing early. Complete all four of these before September 1 and you lock in a $1,000 bonus: (1) transfer your appointments to us, if you currently hold appointments elsewhere; (2) complete your FFM certification; (3) complete your Georgia certification; and (4) complete all of your appointment paperwork requests. Finish your setup in the summer and you can be on the floor September 1 — with $1,000 already earned.
  • $300 for every agent you bring. Know a licensed agent? A friend, a former co-worker, anyone. Bring them to our hiring webinar. If they're hired and both of you finish through Open Enrollment, you earn $300 per agent — refer three and that's $900 on top of everything else you make.

Ready? Apply now — the earlier you're set up, the sooner you start earning.

Base pay of $24/hour is guaranteed for hours worked. Overtime is paid at $36/hour where state law provides for it; overtime rules and thresholds vary by state. Commission, bonus, and total season figures are illustrative, based on individual performance, and not guaranteed.