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Freelance Remote Customer Service Rep Jobs in Raleigh, NC

Remote (Home-Based)- Delaware, Baltimore, DC area of the MidAtlantic Region Essential Job Function ... Hearing: Ability to effectively communicate with co-workers, customers and vendors. * Operate:

Freelance Independent Rater

Durham, NC · Remote

$62K - $156K/yr

... Hours Freelance Contract What We're Looking For Professionals with experience administering ... DNP #LI-Remote #LI-HCPN IQVIA is a leading global provider of clinical research services ...

... Hours Freelance Contract What We're Looking For Professionals with experience administering ... DNP #LI-Remote #LI-HCPN IQVIA is a leading global provider of clinical research services ...

Freelance Independent Rater

Durham, NC · Remote

$62K - $156K/yr

... Hours Freelance Contract What We're Looking For Professionals with experience administering ... DNP #LI-Remote #LI-HCPN IQVIA is a leading global provider of clinical research services ...

... Hours Freelance Contract What We're Looking For Professionals with experience administering ... DNP #LI-Remote #LI-HCPN IQVIA is a leading global provider of clinical research services ...

We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... You understand that customer service is not a department but a philosophy that you live everyday. A ...

Remote Spanish Bilingual Customer Service

Durham, NC · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Remote Spanish Bilingual Customer Service

Cary, NC · Remote

$14.25 - $18/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Remote Spanish Bilingual Customer Service

Apex, NC · Remote

$11.75 - $14.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

... remote position. Application Deadline This position is anticipated to close on Aug 14, 2026. About ... services. We accelerate business transformation for our customers. Our expertise in strategy ...

Showing results 41-60

Freelance Remote Customer Service Rep information

See Raleigh, NC salary details

$9

$18

$26

How much do freelance remote customer service rep jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for freelance remote customer service rep in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is the difference between Freelance Remote Customer Service Rep vs Customer Support Specialist?

AspectFreelance Remote Customer Service RepCustomer Support Specialist
CredentialsBasic customer service skills, sometimes certificationsCustomer service experience, certifications often preferred
Work EnvironmentRemote, freelance setupTypically in-house or remote, employed by a company
Employer & IndustryFreelance clients across various industriesSpecific company or industry employer
Search & Comparison IntentFlexibility, freelance opportunitiesCareer growth, company benefits

Freelance Remote Customer Service Reps work independently for multiple clients, offering flexible schedules and varied projects. Customer Support Specialists are usually employed full-time by a company, focusing on supporting a specific brand or product. Both roles require strong communication skills, but the freelance role emphasizes independence and versatility, while the specialist role offers stability and career development within a single organization.

What are the most commonly searched types of Remote Customer Service Rep jobs in Raleigh, NC?

The most popular types of Remote Customer Service Rep jobs in Raleigh, NC are:

What are popular job titles related to Freelance Remote Customer Service Rep jobs in Raleigh, NC?

For Freelance Remote Customer Service Rep jobs in Raleigh, NC, the most frequently searched job titles are:

What cities near Raleigh, NC are hiring for Freelance Remote Customer Service Rep jobs?

Cities near Raleigh, NC with the most Freelance Remote Customer Service Rep job openings:

Infographic showing various Freelance Remote Customer Service Rep job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Field Service Representative

Implus

Durham, NC • On-site, Remote

Full-time

Posted 4 days ago


Job description

Implus Footcare, LLC is an industry-leading global consumer packaged goods company with 20+ brands in footwear accessories, hosiery, specialty running, outdoor, fitness and movement categories. Implus is headquartered in Research Triangle Park in Durham, NC with locations in the United States, Australia, Canada, Europe, Hong Kong, and South Africa. Our brand family includes Balega, Harbinger, TriggerPoint, Perfect, Sport-Brella, DryGuy, SKLZ, RockTape, Sof Sole, Stabil, Spenco, Yaktrax, Apara, Airplus, Sneaker Balls, Sof Comfort, Little Hotties, Forcefield. From insoles, socks, and shoe care to fitness equipment and seasonal accessories, Implus' products are sold in over 80,000 retail locations across North America and in over 70 countries worldwide
At Implus we are committed to creating and sustaining an inclusive culture. We encourage & value different perspectives and are seeking a Field Service Representative who shares our commitment to inclusivity and enjoys working collaboratively with colleagues from diverse backgrounds
POSITION SUMMARY:
The Balega Field Service Representative is a motivated self-starter who will lead and execute seasonal go-to-market and service strategies in specified distribution channels within their assigned territory. This role will foster growth, excitement, and awareness within the community by conducting education, promotion, social media posts, and merchandising tasks for Balega, Implus, and its products. The Balega Field Service Representative will also establish meaningful and lasting relationships with retailers, community partners, and consumers to drive sell-through of Balega products and increase market share. This role is ideal for someone who loves being on the road and enjoys connecting with people. Frequent travel to assigned accounts, designated consumer events, races, and weekend activities is an essential function of the position. Remote (Home-Based)- Delaware, Baltimore, DC area of the MidAtlantic Region
Essential Job Function:
  • Support retailers through in-person visits, demos, working the sales floor, and partnering for local expos
  • Conduct clear and persuasive product presentations to educate and motivate retail staff and customers
  • Engage with community and retail partners to create excitement and brand awareness around Balega (and TriggerPoint / RockTape as appropriate)
  • Implement merchandising or promotional activations with product and POP
  • Provide support for Balega. TriggerPoint, and RockTape through education and product presentations at REI and Scheels
  • Represent Balega at local (and select national) events, races, and expos
  • Complete detailed and accurate field activity reports turned in immediately after field visits
  • Maintain organization and appearance of field assets and product samples
  • Uphold fiscal responsibility by managing travel, expenses, promotional material, and seeds
  • Ensure in-field activities align with seasonal go-to-market strategies and sales goals established by the leadership team
  • Strategize with Sales Reps to create a service plan to support brand growth in assigned territory
  • Collaborate with other members of the Field Service Team to create and implement unique education initiatives and activations
  • Be the "eyes and ears" of the company: collect and relay feedback on Balega products, competitor brands, and industry trends being seen while visiting accounts and attending events
  • Bring your experience, ideas, and unique perspective to the team to contribute to the continued growth and success of The Field Service Team and Balega
  • Provide Social Media content for review and posting by our Social Media Manager through proper networks
  • This role requires frequent travel within the MidAtlantic as far south as Richmond, VA, as far north as Buffalo, NY, and as far west as Pittsburgh, PA based upon assigned account priorities, designated consumer events, races. It does require working on weekends.
  • Up to 60% travel with peaks in Spring and Fall

Minimum Qualifications: Knowledge/Skills/Abilities
  • 2-3 years of experience in marketing, sales, run or outdoor specialty.
  • Familiarity with the Balega product line
  • Strong time management, planning, and organizational skills
  • Excellent written and verbal communication skills
  • Ability to work well independently, as well as within a team
  • Experience working directly with consumers, fitting, and selling technical footwear, insoles, and socks
  • Proficient in Microsoft applications including Outlook
  • Self-motivated with the desire to show initiative and be proactive
  • Location requirement: Remote (Home-Based)- MidAtlantic region

Education & Experience:
A bachelor's degree in a related field of study OR 2 years of experience and professional achievements, ideally in marketing/sales and/or Run/Outdoor Specialty.
Relevant Working Conditions & Physical Demands:
  • Frequent travel (typically 2-3 days per week and weekends).
  • Observe/Identify: The ability to observe details at close range (within a few feet of the observer).
  • Hearing: Ability to effectively communicate with co-workers, customers and vendors.
  • Operate: Write, type and use the telephone, copier, and computer systems.
  • Stationary position: Must be able to remain in a stationary position 50- 75% of the time.
  • Mobility: Occasionally move about inside the office to access file cabinets, office machinery, attend meetings, etc.
  • Communicate: Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
  • Move/Transport: Ability to occasionally move boxes weighing up to 25 lbs. for various needs with or without accommodations• Exposed: Standard climate-controlled office setting and Outdoor Events

Implus is an Equal Opportunity/Affirmative Action Employer and committed to creating a diverse and inclusive company culture. All qualified applicants will receive consideration for employment without regard to race, color, religion/belief, sex, national origin, gender identity, sexual orientation, age, protected veteran status, disability status, or any other protected status under the law. Individuals needing a reasonable accommodation should contact hr@4implus.com