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Freelance Remote Customer Service Rep Jobs in Nevada

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$15.25 - $20.75/hr

Customer Service Insurance Representative Have you ever considered creating a career path of ... Strong organizational skills Remote Work at Home Training First 3 weeks of training will be ...

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Freelance Remote Customer Service Rep information

What is the difference between Freelance Remote Customer Service Rep vs Customer Support Specialist?

AspectFreelance Remote Customer Service RepCustomer Support Specialist
CredentialsBasic customer service skills, sometimes certificationsCustomer service experience, certifications often preferred
Work EnvironmentRemote, freelance setupTypically in-house or remote, employed by a company
Employer & IndustryFreelance clients across various industriesSpecific company or industry employer
Search & Comparison IntentFlexibility, freelance opportunitiesCareer growth, company benefits

Freelance Remote Customer Service Reps work independently for multiple clients, offering flexible schedules and varied projects. Customer Support Specialists are usually employed full-time by a company, focusing on supporting a specific brand or product. Both roles require strong communication skills, but the freelance role emphasizes independence and versatility, while the specialist role offers stability and career development within a single organization.

What are the most commonly searched types of Remote Customer Service Rep jobs in Nevada?

The most popular types of Remote Customer Service Rep jobs in Nevada are:

What are popular job titles related to Freelance Remote Customer Service Rep jobs in Nevada?

For Freelance Remote Customer Service Rep jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Freelance Remote Customer Service Rep jobs in Nevada look for?

The top searched job categories for Freelance Remote Customer Service Rep jobs in Nevada are:

What cities in Nevada are hiring for Freelance Remote Customer Service Rep jobs?

Cities in Nevada with the most Freelance Remote Customer Service Rep job openings:

Freelance Remote Customer Service Rep jobs near you
Infographic showing various Freelance Remote Customer Service Rep job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Representative - Utility Billing

Five Star Solutions

Las Vegas, NV • On-site, Remote

$14/hr

Full-time

Posted 7 days ago

Job description

Five Star Solutions is looking for friendly, dependable Customer Service Representatives to support customers with their natural gas utility accounts. In this role, you will assist customers with questions regarding their gas bills, payments, account information, and general account-related concerns.
The ideal candidate is patient, professional, and comfortable assisting customers with billing and account issues while providing a positive customer experience.
This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY
Responsibilities
  • Assist customers with questions regarding their natural gas bills and account balances
  • Process and assist with customer payments
  • Research and resolve account-related issues
  • Explain billing information, charges, and payment options clearly
  • Update and maintain accurate customer account information
  • Handle customer questions and concerns professionally and efficiently
  • Follow established procedures and privacy requirements
  • Document customer interactions accurately
  • Escalate issues when additional assistance or authorization is required
  • Provide excellent customer service on every interaction

Qualifications
  • 1 year Previous customer service, call center, or office experience preferred
  • Strong verbal and written communication skills
  • Comfortable working with billing and account information
  • Strong attention to detail
  • Ability to navigate multiple computer systems
  • Professional and empathetic approach to customer concerns
  • Reliable attendance and punctuality
  • Ability to work independently and as part of a team
  • Comfortable handling potentially difficult customer interactions
  • Must be comfortable cross training on other accounts

$14 - $14 an hour
Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)
Working hours between- 5:00am-7:00pm (PST) ; Work Days - M-F
Paid Training - typically 1 week in length from 6:00am-3:00pm Mon-Fri (PST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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