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Freelance Remote Csr Jobs in Raleigh, NC (NOW HIRING)

Remote Customer Service Agent

Cary, NC ยท Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Wake Forest, NC ยท Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Durham, NC ยท Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Raleigh, NC ยท Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote- Customer Experience Service

Raleigh, NC ยท Remote

$15.50 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

This role is 90% email customer service and 10% chat. This team will specifically supporting Canada ... remote position. Application Deadline This position is anticipated to close on Aug 19, 2026. About ...

Showing results 21-40

Freelance Remote Csr information

See Raleigh, NC salary details

$9

$22

$67

How much do freelance remote csr jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for freelance remote csr in Raleigh, NC is $22.33, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $18.22 per hour, depending on experience, location, and employer.

Is remote customer service representative a stressful job?

Remote customer service representatives often experience stress due to handling customer complaints, meeting performance metrics, and managing high call volumes. However, stress levels can vary based on workload, training, and support tools used, such as CRM software. Developing strong communication skills and time management can help mitigate stress in this role.

What is the difference between Freelance Remote Csr vs Customer Service Representative?

AspectFreelance Remote CsrCustomer Service Representative
Work EnvironmentRemote, flexible hours, independentTypically in-office or call center, fixed hours
CredentialsBasic customer service skills, sometimes certificationsHigh school diploma, customer service experience
Employer & IndustryFreelance platforms, various industriesCompanies across sectors, in-house or outsourced

Freelance Remote CSRs work independently, often on flexible schedules, using online platforms. Traditional Customer Service Representatives usually work in a fixed location with set hours. Both roles require customer service skills, but freelance CSRs often handle multiple clients, while in-house CSRs focus on one employer.

What cities near Raleigh, NC are hiring for Freelance Remote Csr jobs?

Cities near Raleigh, NC with the most Freelance Remote Csr job openings:

Remote Customer Service Agent

Liveops

Cary, NC โ€ข Remote

$14.25 - $19.25/hr

Contractor

Re-posted 6 days ago


Job description

Customer Service Agent โ€” Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.


Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000