We are looking for someone with a curiosity for technology, a passion for service, a problem solver ... Our cloud-based Freelance Management System (FMS) allows businesses to organize, manage, and pay ...
We are looking for someone with a curiosity for technology, a passion for service, a problem solver ... Our cloud-based Freelance Management System (FMS) allows businesses to organize, manage, and pay ...
We are looking for someone with a curiosity for technology, a passion for service, a problem solver ... Our cloud-based Freelance Management System (FMS) allows businesses to organize, manage, and pay ...
We are looking for someone with a curiosity for technology, a passion for service, a problem solver ... Our cloud-based Freelance Management System (FMS) allows businesses to organize, manage, and pay ...
... serve as the go-to problem solver for any studio or travel-related challenges. Primary ... and freelancers, and collaborating with the Nashville team to maintain unified standards and ...
Quick apply
... serve as the go-to problem solver for any studio or travel-related challenges. Primary ... and freelancers, and collaborating with the Nashville team to maintain unified standards and ...
Technical Supervisor
Boca Raton, FL · On-site
... serve as the go-to problem solver for any studio or travel-related challenges. Primary ... and freelancers, and collaborating with the Nashville team to maintain unified standards and ...
Technical Supervisor
Boca Raton, FL · On-site
... serve as the go-to problem solver for any studio or travel-related challenges. Primary ... and freelancers, and collaborating with the Nashville team to maintain unified standards and ...
Technical Supervisor
Boca Raton, FL · On-site
... serve as the go-to problem solver for any studio or travel-related challenges. Primary ... and freelancers, and collaborating with the Nashville team to maintain unified standards and ...
Technical Supervisor
Boca Raton, FL · On-site
... serve as the go-to problem solver for any studio or travel-related challenges. Primary ... and freelancers, and collaborating with the Nashville team to maintain unified standards and ...
Experience working with agencies, freelancers, and cross-functional teams to deliver marketing ... Creative problem solver who is comfortable navigating ambiguity and driving results. * Ability to ...
Quick apply
Experience working with agencies, freelancers, and cross-functional teams to deliver marketing ... Creative problem solver who is comfortable navigating ambiguity and driving results. * Ability to ...
Product & Partner Marketing Specialist
$80K - $95K/yr
Experience working with agencies, freelancers, and cross-functional teams to deliver marketing ... Creative problem solver who is comfortable navigating ambiguity and driving results. * Ability to ...
Quick apply
Product & Partner Marketing Specialist
$80K - $95K/yr
Experience working with agencies, freelancers, and cross-functional teams to deliver marketing ... Creative problem solver who is comfortable navigating ambiguity and driving results. * Ability to ...
Junior Graphic Designer- Miami, FL (Onsite)
Miami, FL · On-site
$19.25 - $25.75/hr
You'll thrive here if you're a creative problem solver with a strong foundation in design ... freelance work considered), ideally in an agency or other fast-paced marketing environment.
Quick apply
Junior Graphic Designer- Miami, FL (Onsite)
Miami, FL · On-site
$19.25 - $25.75/hr
You'll thrive here if you're a creative problem solver with a strong foundation in design ... freelance work considered), ideally in an agency or other fast-paced marketing environment.
Product & Partner Marketing Specialist
Hollywood, FL · On-site
$80K - $95K/yr
Experience working with agencies, freelancers, and cross-functional teams to deliver marketing ... Creative problem solver who is comfortable navigating ambiguity and driving results. * Ability to ...
Quick apply
Product & Partner Marketing Specialist
Hollywood, FL · On-site
$80K - $95K/yr
Experience working with agencies, freelancers, and cross-functional teams to deliver marketing ... Creative problem solver who is comfortable navigating ambiguity and driving results. * Ability to ...
Experience working with agencies, freelancers, and cross-functional teams to deliver marketing ... Creative problem solver who is comfortable navigating ambiguity and driving results. * Ability to ...
Quick apply
Experience working with agencies, freelancers, and cross-functional teams to deliver marketing ... Creative problem solver who is comfortable navigating ambiguity and driving results. * Ability to ...
Product & Partner Marketing Specialist
Hollywood, FL · On-site
$80K - $95K/yr
Experience working with agencies, freelancers, and cross-functional teams to deliver marketing ... Creative problem solver who is comfortable navigating ambiguity and driving results. * Ability to ...
Product & Partner Marketing Specialist
Hollywood, FL · On-site
$80K - $95K/yr
Experience working with agencies, freelancers, and cross-functional teams to deliver marketing ... Creative problem solver who is comfortable navigating ambiguity and driving results. * Ability to ...
Event Producer (Remote)
Miami, FL · On-site
Be a critical thinker, problem solver and works well under pressure, proactively identifying ... vendors, freelancers. * Experience working within the tech industry is strongly preferred.
Event Producer (Remote)
Miami, FL · On-site
Be a critical thinker, problem solver and works well under pressure, proactively identifying ... vendors, freelancers. * Experience working within the tech industry is strongly preferred.
Event Producer (Remote)
Miami, FL · On-site +1
$95K - $100K/yr
Be a critical thinker, problem solver and works well under pressure, proactively identifying ... vendors, freelancers. * Experience working within the tech industry is strongly preferred.
Event Producer (Remote)
Miami, FL · On-site +1
$95K - $100K/yr
Be a critical thinker, problem solver and works well under pressure, proactively identifying ... vendors, freelancers. * Experience working within the tech industry is strongly preferred.
Senior Analyst, Client Finance
Miami, FL · On-site
$60K - $93K/yr
... problem solver - Has the foresight to recognize problems with postings/data, can resolves issues ... Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan ...
Senior Analyst, Client Finance
Miami, FL · On-site
$60K - $93K/yr
... problem solver - Has the foresight to recognize problems with postings/data, can resolves issues ... Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan ...
Senior Analyst, Client Finance
$60K - $93K/yr
... problem solver - Has the foresight to recognize problems with postings/data, can resolves issues ... Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan ...
Senior Analyst, Client Finance
$60K - $93K/yr
... problem solver - Has the foresight to recognize problems with postings/data, can resolves issues ... Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan ...
Be a critical thinker, problem solver and works well under pressure, proactively identifying ... vendors, freelancers. * Experience working within the tech industry is strongly preferred.
Be a critical thinker, problem solver and works well under pressure, proactively identifying ... vendors, freelancers. * Experience working within the tech industry is strongly preferred.
Senior Analyst, Client Finance
Miami, FL · On-site
$60K - $93K/yr
... problem solver - Has the foresight to recognize problems with postings/data, can resolves issues ... Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan ...
Senior Analyst, Client Finance
Miami, FL · On-site
$60K - $93K/yr
... problem solver - Has the foresight to recognize problems with postings/data, can resolves issues ... Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan ...
Senior Analyst, Client Finance
Miami, FL · On-site
$60K - $93K/yr
... problem solver - Has the foresight to recognize problems with postings/data, can resolves issues ... Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan ...
Senior Analyst, Client Finance
Miami, FL · On-site
$60K - $93K/yr
... problem solver - Has the foresight to recognize problems with postings/data, can resolves issues ... Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan ...
Freelance Problem Solver information
What career is best for problem solvers?
What are the most wanted freelance jobs?
What is the difference between Freelance Problem Solver vs Freelance Consultant?
| Aspect | Freelance Problem Solver | Freelance Consultant |
|---|---|---|
| Credentials | Varies; often problem-solving skills, industry knowledge | Often requires specialized certifications or expertise |
| Work Environment | Project-based, flexible, client-specific | Advisory, strategic, often long-term engagements |
| Employer/Industry Usage | Used across industries for immediate issues | Used for strategic planning and business growth |
| Search/Comparison Intent | Focus on solving specific problems quickly | Focus on providing strategic advice and recommendations |
While both roles involve expertise and client interaction, a Freelance Problem Solver primarily addresses immediate issues with practical solutions, whereas a Freelance Consultant offers strategic advice to improve overall business performance.
What is the easiest freelance job to get?
What are the key skills and qualifications needed to thrive as a Freelance Problem Solver, and why are they important?
How do Freelance Problem Solvers typically manage communication and expectations with multiple clients simultaneously?
What are freelance problem solvers?
What are good jobs for people who like puzzles?
Full-time
PTO
Posted 9 days ago
Job description
Well, this may be the role for you. Ready to make your mark?
In this role, the Support Specialist will be responsible for providing enterprise level support to clients and workers via live chat, email and phone channels. You will act as a first point of contact for clients and workers and help triage and strategize to answer questions related to the WorkMarket platform.
We are looking for someone with a curiosity for technology, a passion for service, a problem solver, an active listener and goal oriented. You must be a relationship builder, organized and communicate clearly while thinking outside the box to help resolve matters efficiently and effectively.
A LITTLE ABOUT ADP:
WorkMarket by ADP is the leading platform for Freelance Workforce Management. Our cloud-based Freelance Management System (FMS) allows businesses to organize, manage, and pay their freelance workforce efficiently and compliantly. Our team is passionate about redefining the labor model for the 21st century and creating the best solutions for our customers.
At WorkMarket, by ADP, we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
WHAT YOU'LL DO:
What you can expect on a typical day
Provide Enterprise Level Support. You will provide platform support to clients and workers by answering feature related questions and collaborate with the Customer Support team triage and address immediate technical support questions.
Prioritize. You will drive resolution on escalated customer issues and work with our product team to provide additional visibility into common questions and issues to continuously evolve the client and worker platform experience.
Problem Solve. Resolve product or service issues by clarifying the customers' complaint or concern; determine the cause of the problem; selecting and explaining the best solutions to solve the problem; expediting correcting or adjustments with following up to ensure resolution.
TO SUCCEED IN THIS ROLE:
- Positive Self-Starter. You are a highly motivated and resourceful individual who has a dedication to providing world-class support by exceeding expectations through each interaction with WorkMarket users.
- Problem Solver. The ideal candidate is a fiercely loyal advocate for our users, a creative problem solver and a collaborative team member. This person must be energized by working with people, while still being able to work independently in a fast paced environment with the most important component of empathy added where needed to resolve issues.
- Time Management You have excellent time management skills and can multitask to accomplish various goals simultaneously within a team setting.
- Curiosity for Technology You have experience with or a curiosity for technology and jump in to find a work around or resolution to an issue. The ideal candidate thrives 'in the grey' where process is regularly iterated based on the GTM nature of the product
EXPERIENCE THAT WILL SET YOU UP FOR SUCCESS:
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include:
- Fluent in both English and Spanish.
- 2-5 years of customer service experience with demonstrated abilities to execute and de-escalate situations.
- The ability to be receptive to constructive critique and have excellent communication and leadership skills with exceptional time management skills
- Solid computer skills and ability to troubleshoot and provide remote technical assistance to users where needed
- Experience working with Zendesk, JIRA, Google applications, Office and other industry standard applications are a plus
To thrive in this role, you must be comfortable working in a call center environment as part of a structured day. Our solution center is open from 8am-7pm so flexibility to work a shift within that timeframe is needed.
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
- Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
- Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
- Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
- Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
- Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
- Balance work and life. Resources and flexibility to more easily integrate your work and your life.
- Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
- Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
- Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
Bonus points for these:
- Customer service experience in a Saas environment
- Contact center experience
- Technically proficient
About ADP
Sourced by ZipRecruiter
We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.
Industry
Recruiting and staffing services
Company size
10,000+ Employees
Headquarters location
Roseland, NJ, US
Year founded
1949