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Freelance Google Apps Script Jobs in Illinois (NOW HIRING)

Operations Support Analyst

Chicago, IL · On-site

$70K - $90K/yr

Hands-on experience with Google Apps Script, automation platforms (Make, Zapier), and CRMs (Salesforce, Attio). * Experience building or orchestrating agent-based workflows and an interest in ...

Understanding of Google Apps Script and Python. * Knowledge of SQL for data exploitation * Experience on workflows automation * Experience managing teams Why Youll Love It Here * Attractive ...

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Freelance Google Apps Script information

What is the difference between Freelance Google Apps Script vs Freelance JavaScript Developer?

AspectFreelance Google Apps ScriptFreelance JavaScript Developer
CredentialsBasic scripting knowledge, Google Apps Script certifications (optional)JavaScript proficiency, coding certifications (optional)
Work EnvironmentGoogle Workspace apps, cloud-based projectsWeb applications, websites, client-side and server-side projects
Industry UsageAutomation within Google Workspace (Sheets, Docs, Drive)Web development across various industries
Search & Comparison IntentAutomation, Google Workspace integrationWeb development, interactive websites

Freelance Google Apps Script specialists focus on automating and customizing Google Workspace apps, while Freelance JavaScript Developers build broader web applications. Both roles require JavaScript knowledge, but their project environments and client needs differ significantly.

What are the most commonly searched types of Google Apps Script jobs in Illinois? The most popular types of Google Apps Script jobs in Illinois are:
What cities in Illinois are hiring for Freelance Google Apps Script jobs? Cities in Illinois with the most Freelance Google Apps Script job openings:

Senior Google Workspace Support Engineer

Ontrac Solutions

Chicago, IL • On-site

Full-time

Re-posted 18 days ago


Job description

Job Summary:
Ontrac Solutions is a leading Google Cloud partner, seeking a Senior Google Workspace Support Engineer to provide exceptional customer support and improve operations. The role involves diagnosing complex issues, mentoring engineers, and ensuring smooth escalations while working in a 24x7 global support environment.
Responsibilities:
• Isolate, troubleshoot, and resolve customer issues to a satisfactory outcome.
• Guide customers on best practices for setup/configuration to achieve desired results.
• Analyze legacy practices/data and configure appropriately in new environments.
• Conduct customer reviews prior to release to confirm acceptance of data/configuration.
• Maintain accurate activity records and timely updates for reporting and (where applicable) billing.
• Improve and contribute to knowledge articles and support processes (including ServiceNow incident management enhancements).
• Manage escalations, defect/problem resolution, and ensure crisp handoffs across teams (Incident Managers, Engineers, Account Management).
• Act as a trusted ambassador in customer interactions; collaborate with partners and internal workgroups.
Qualifications:
Required:
• Associate Google Workspace Administrator Certification (required).
• ChromeOS and Okta certifications expected to be completed within the first 90 days.
• 5+ years supporting Google Workspace in a production support environment.
• Comfortable with rotational and weekend shifts and participating in on-call.
• Advanced knowledge of Google Voice, ChromeOS Management, and Device Management.
• Intermediate knowledge of GCDS.
• Strong incident management and ticketing discipline; experience with tools like ServiceNow and/or JIRA.
• Proven ability to handle escalations and mentor teammates.
• Excellent written/verbal communication with the ability to communicate effectively with executive-level stakeholders.
• Strong analytical skills; ability to manage multiple workstreams in a deadline-driven environment.
• Experience producing technical assets/documentation (e.g., architecture designs, technical docs).
Preferred:
• Familiarity with CMS tools (SharePoint, Jive, Drupal, WordPress).
• Familiarity with AODocs.
• Scripting skills (Python, JavaScript, Google Apps Script).
• Strong grasp of best practices, design patterns, and reference architectures.
Company:
Ontrac Solutions provides AI, cloud, and HubSpot consulting, engineering services, and technical talent for enterprise technology platforms. Founded in 2010, the company is headquartered in Chicago, USA, with a team of 11-50 employees. The company is currently Early Stage.