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Free Internship Help Desk Jobs (NOW HIRING)

ALLO Fiber

Help Desk Technician

Lincoln, NE · On-site

$17.50 - $23.50/hr

The available benefits differ for interns, contingent workers, and part-time team members ... ALLO is a Drug Free and Tobacco Free Workplace.

BROAD RIVER RETAIL

Help Desk Analyst

South Portland, ME · On-site

$55K - $60K/yr

Help Desk Analyst CULTURE SNAPSHOT Broad River Retail is an organization of integrity, diversity ... free to be their most authentic self. #BRRCorporate WHAT YOU'LL NEED TO SUCCEED * Experience with

MileOne Autogroup

Help Desk Technician

Baltimore, MD · On-site

$18 - $20/hr

MileOne currently has an exciting opportunity for a Help Desk Technician at our corporate ... MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment By ...

BROAD RIVER RETAIL

Help Desk Analyst

South Portland, ME · On-site

$55K - $60K/yr

Help Desk Analyst CULTURE SNAPSHOT Broad River Retail is an organization of integrity, diversity ... free to be their most authentic self. WHAT YOU'LL NEED TO SUCCEED * Experience with * Windows 10, ...

MileOne Autogroup

Help Desk Technician

Baltimore, MD · On-site

$18 - $20/hr

MileOne currently has an exciting opportunity for a Help Desk Technician at our corporate ... MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment By ...

Leidos

Help Desk Manager

Chantilly, VA

$92K - $166K/yr

Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you ...

Leidos

Help Desk Manager

Burke, VA

$92K - $166K/yr

Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you ...

Leidos

Help Desk Manager

Sterling, VA

$92K - $166K/yr

Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you ...

Leidos

Help Desk Manager

Manassas, VA

$92K - $166K/yr

Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you ...

Leidos

Help Desk Manager

Reston, VA

$92K - $166K/yr

Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you ...

Leidos

Help Desk Manager

Falls Church, VA

$92K - $166K/yr

Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you ...

LESLIES POOLMART INC

Help Desk Specialist

Phoenix, AZ · Hybrid

Provide daily help desk support for stores and end users with a focus on providing outstanding ... Free onsite health clinic * Hybrid work schedule * Product discounts at Leslie's Retail stores ...

Gunton Corporation

Help Desk Technician

Bedford Heights, OH · On-site

$18.25 - $24.75/hr

Job Type Full-time Description Job Summary This Help Desk Technician role is an excellent ... Internship, coursework, or project experience related to IT support or Helpdesk environments

Leidos

Help Desk Manager

Springfield, VA

$92K - $166K/yr

Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you ...

Leidos

Help Desk Manager

Merrifield, VA

$92K - $166K/yr

Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you ...

Leidos

Help Desk Manager

Aldie, VA

$92K - $166K/yr

Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you ...

Leidos

Help Desk Manager

Chantilly, VA

$92K - $166K/yr

Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you ...

Leidos

Help Desk Manager

Herndon, VA

$92K - $166K/yr

Manage daily help desk operations, ensuring 24/7 coverage * Lead and manage Level II Help Desk ... free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you ...

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How much do free internship help desk jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for free internship help desk in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.
What cities are hiring for Free Internship Help Desk jobs? Cities with the most Free Internship Help Desk job openings:
Infographic showing various Free Internship Help Desk job openings in the United States as of May 2026, with employment types broken down into 50% Internship, and 50% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

Help Desk Technician

ALLO Fiber

Lincoln, NE • On-site

$17.50 - $23.50/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 14 days ago

ALLO Fiber rating

7.2

Company rating: 7.2 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

45th of 76 rated telecommunications companies

Job description

At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities.
We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life.

We are seeking a Help Desk Technician to join our Managed Services team and support a diverse portfolio of business clients. This role is ideal for an experienced technician who has moved beyond basic troubleshooting, can work tickets independently, and understands the pace, priorities, and professionalism required in an MSP environment.
You will support multiple client environments, deliver responsive technical assistance, and serve as a key contributor to client satisfaction and service quality.

RESPONSIBILITIES:

  • Provide Tier 2 technical support for multiple business clients in an MSP setting.
  • Troubleshoot and resolve issues related to Windows operating systems, Microsoft 365, hardware, printers, peripherals, and line-of-business applications.
  • Perform basic network troubleshooting (DNS, DHCP, connectivity, VPN, Wi-Fi).
  • Use remote management and remote desktop tools to efficiently diagnose and resolve issues.
  • Accurately triage, prioritize, and manage tickets based on urgency, business impact, SLAs, and scope.
  • Escalate complex or infrastructure-level issues appropriately while remaining engaged through resolution.
  • Communicate clearly and professionally with clients via phone, email, and chat, setting expectations and provide status updates.
  • Document resolutions, procedures, and known issues to support knowledge sharing and continuous improvement.
  • Follow MSP best practices, security standards, and documentation requirements.
  • Resolve most tickets in-office via remote tools, but travel to customer site is required if needed.

EDUCATION/EXPERIENCE:

  • 2-5 years of experience in a help desk, service desk, or IT support role, preferably in an MSP or multi-client environment.
  • Hands-on experience supporting business users in fast-paced, ticket-driven environments.
  • Working knowledge of:
    • Windows 10/11 and Windows Server basics
    • Microsoft 365 (Outlook, Teams, OneDrive, SharePoint fundamentals)
    • Common hardware, printers, and peripherals
  • Preferred
    • Associate or bachelor's degree in information technology, Computer Science, or a related field, or equivalent professional experience.
    • Industry certifications such as CompTIA A+/Network+, Microsoft, or similar.

SKILLS / KNOWLEDGE / ABILITIES:

  • Strong troubleshooting and analytical skills with the ability to resolve most issues independently.
  • Excellent customer service mindset with confidence supporting non-technical users.
  • Ability to communicate effectively at both the technical and business-user level.
  • Strong time management and organizational skills in a multi-client, high-volume environment.
  • Ability to adapt quickly, stay approachable under pressure, and manage shifting priorities.
  • Team-oriented and dependable, with a strong sense of ownership and follow-through.
  • Detail-oriented with consistent and accurate documentation habits.
  • Ability to pass a fingerprint-based background check.

People are our passion. At ALLO, we don't treat you like a number. You're a human being.

Get ready to plug into the perks at ALLO:

  • Free internet? You bet. Plus, awesome discounts on other ALLO services.

  • Retirement Plan: The fiber future isn't the only one we care about. We match your 401(k) savings up to 5%.

  • Health and Wellness: Participate in quarterly wellness challenges, and we'll deposit extra cash into your checking or health savings accounts.

  • Benefits: Our benefits include medical, vision, and dental with low employee costs. Not to mention generous Earned Time Off (ETO) program.

  • Sponsorships: Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities.

  • Tuition Assistance: Have a thirst for knowledge? We like that, which is why we're proud to offer assistance with the cost of your tuition.

ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people.

Benefit eligibility depends on the position and employment status. The available benefits differ for interns, contingent workers, and part-time team members.

Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at recruiting@allofiber.com.

ALLO is a Drug Free and Tobacco Free Workplace.

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