ZipRecruiter

Log In

1

Fraud Support Associate Jobs in Buffalo, NY (NOW HIRING)

M&T Bank

Fraud Detection Analyst

Bridgeport, CT · On-site

$25.07 - $41.79/hr

Supports various fraud related activities, including fraudulent scenario resolution, fraud ... Associate's degree and a minimum of 1 year relevant work experience, OR in lieu of a degree, a ...

M&T Bank

Fraud Detection Analyst

Amherst, NY · Hybrid

$25.07 - $41.79/hr

Supports various fraud related activities, including fraudulent scenario resolution, fraud ... Associate's degree and a minimum of 1 year relevant work experience, OR in lieu of a degree, a ...

Home Depot

Asset Protection Specialist

Lockport, NY

$19 - $20.25/hr

... and fraud and supporting safety and environmental program compliance in their assigned store ... associates, vendors, customers, and the Company. They must demonstrate integrity at all times ...

Home Depot

Asset Protection Specialist

Cheektowaga, NY · On-site

$20.50/hr

... and fraud and supporting safety and environmental program compliance in their assigned store ... associates, vendors, customers, and the Company. They must demonstrate integrity at all times ...

Home Depot

Asset Protection Specialist

Niagara Falls, NY · On-site

$19.25 - $20.50/hr

... and fraud and supporting safety and environmental program compliance in their assigned store ... associates, vendors, customers, and the Company. They must demonstrate integrity at all times ...

Home Depot

Asset Protection Specialist

Buffalo, NY

$19.25 - $20.75/hr

... and fraud and supporting safety and environmental program compliance in their assigned store ... associates, vendors, customers, and the Company. They must demonstrate integrity at all times ...

Home Depot

Asset Protection Specialist

Amherst, NY · On-site

$18.50 - $19.75/hr

... and fraud and supporting safety and environmental program compliance in their assigned store ... associates, vendors, customers, and the Company. They must demonstrate integrity at all times ...

Home Depot

Asset Protection Specialist

Buffalo, NY · On-site

$20/hr

... and fraud and supporting safety and environmental program compliance in their assigned store ... associates, vendors, customers, and the Company. They must demonstrate integrity at all times ...

Home Depot

Asset Protection Specialist

West Seneca, NY · On-site

$19.25 - $20.75/hr

... and fraud and supporting safety and environmental program compliance in their assigned store ... associates, vendors, customers, and the Company. They must demonstrate integrity at all times ...

Home Depot

Asset Protection Specialist

Amherst, NY · On-site

$20.50/hr

... and fraud and supporting safety and environmental program compliance in their assigned store ... associates, vendors, customers, and the Company. They must demonstrate integrity at all times ...

Home Depot

Asset Protection Specialist

Buffalo, NY · On-site

$20/hr

... and fraud and supporting safety and environmental program compliance in their assigned store ... associates, vendors, customers, and the Company. They must demonstrate integrity at all times ...

Home Depot

Asset Protection Specialist

Lockport, NY · On-site

$20.50/hr

... and fraud and supporting safety and environmental program compliance in their assigned store ... associates, vendors, customers, and the Company. They must demonstrate integrity at all times ...

Home Depot

Asset Protection Specialist

Buffalo, NY · On-site

$19.25 - $20.75/hr

... and fraud and supporting safety and environmental program compliance in their assigned store ... associates, vendors, customers, and the Company. They must demonstrate integrity at all times ...

Home Depot

Asset Protection Specialist

Williamsville, NY

$18.25 - $19.50/hr

... and fraud and supporting safety and environmental program compliance in their assigned store ... associates, vendors, customers, and the Company. They must demonstrate integrity at all times ...

Home Depot

Asset Protection Specialist

Clarence, NY · On-site

$20.50/hr

... and fraud and supporting safety and environmental program compliance in their assigned store ... associates, vendors, customers, and the Company. They must demonstrate integrity at all times ...

Home Depot

Asset Protection Specialist

Cheektowaga, NY · On-site

$20 - $21.50/hr

... and fraud and supporting safety and environmental program compliance in their assigned store ... associates, vendors, customers, and the Company. They must demonstrate integrity at all times ...

Five Below

Support Lead Part Time

Buffalo, NY · On-site

$16.50/hr

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ... Hourly Position Starting At: $16.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent ...

Five Below

Support Lead Full Time

Buffalo, NY · On-site

$17/hr

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ... Hourly Position Starting At: $17.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent ...

next page

Showing results 1-20

All JobsFraud Support Associate JobsFraud Support Associate Jobs in Buffalo, NY

Fraud Support Associate information

See Buffalo, NY salary details

$11

$19

$27

How much do fraud support associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for fraud support associate in Buffalo, NY is $19.39, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.36 per hour, depending on experience, location, and employer.

What does a Fraud Support Associate do?

A Fraud Support Associate is responsible for identifying, investigating, and resolving suspicious activities or transactions that may indicate fraudulent behavior. They review account activity, communicate with customers to verify information, and work closely with other departments to prevent financial losses. Their role is essential in maintaining the security and integrity of financial systems, ensuring that legitimate customers are protected from fraud. Additionally, they may assist in educating customers about fraud prevention and report findings to regulatory authorities when necessary.

What are the key skills and qualifications needed to thrive as a Fraud Support Associate?

To thrive as a Fraud Support Associate, you need strong analytical skills, attention to detail, and a background in finance, business, or a related field. Familiarity with fraud detection software, case management systems, and sometimes certifications like CFE (Certified Fraud Examiner) are valuable. Excellent communication, problem-solving abilities, and resilience under pressure help you stand out in this role. These skills are essential for accurately identifying fraudulent activities, supporting investigations, and protecting both customers and the organization.

What are some common challenges faced by Fraud Support Associates, and how are they typically addressed within the team?

Fraud Support Associates often encounter challenges such as handling high-stress situations, quickly analyzing suspicious activities, and communicating effectively with both customers and internal teams. To address these, teams typically provide robust training on fraud detection tools and escalation processes, as well as ongoing support through regular team meetings and knowledge-sharing sessions. Collaboration with risk management, customer service, and technical teams is common, ensuring associates have the resources and guidance needed to resolve cases efficiently while maintaining customer trust.

What cities near Buffalo, NY are hiring for Fraud Support Associate jobs?

Cities near Buffalo, NY with the most Fraud Support Associate job openings:

Infographic showing various Fraud Support Associate job openings in Buffalo, NY as of September 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,329 per year, or $19.4 per hour.

Fraud Detection Analyst

Bridgeport, CT • On-site

M&T Bank
Finance and Insurance • 10K+ employees
Learn more about M&T Bankexternal

$25.07 - $41.79/hr

Full-time

Re-posted 28 days ago

M&T Bank rating

7.9

Company rating: 7.9 out of 10

Based on 188 frontline employees who took The Breakroom Quiz

Job description

Overview:
Detects and prevents fraudulent activities by analyzing anomalous activity in near real-time environment in order to minimize Bank fraud losses, mitigate internal intent to defraud the Bank, and protect customers from external threats. Supports various fraud related activities, including fraudulent scenario resolution, fraud detection system monitoring, fraud alert coordination, and escalation when appropriate.
Primary Responsibilities:
  • Review transaction data from the real-time fraud detection system and other reporting sources and complete additional research in various internal and external systems to identify potentially fraudulent transactions.
  • Place appropriate holds on accounts identified as having potentially fraudulent issues, document action taken and track status through resolution to provide a record of activity and support identification of trends or consistent issues.
  • Contact customers by phone, mail and email to verify transactions, resolve fraud-related account issues, and verify legitimacy of activity.
  • Leverage fraud knowledge to communicate with customers, merchants, financial institutions, law enforcement and Bank personnel on a professional level to resolve potential fraud-related issues and provide information.
  • Ensure activities comply with applicable laws and regulations impacting fraud detection activities to protect Company and customer interests.
  • Communicate with customers, merchants and Visa personnel to authenticate customers and provide verbal authorizations or respond to fraud in progress.
  • Remain current on multiple fraud trends, threats, and imminent scams impacting the Bank's portfolios and customers. Recommend changes to fraud detection system parameters to higher management to optimize fraud detection while minimizing negative customer impact.
  • Acquire and maintain ability to rapidly navigate multiple mainframe systems to locate information and complete account maintenance activities. Use specified software applications to manage and share information within the department as appropriate.
  • Serve as primary fraud contact on all assigned cases.
  • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.

Scope of Responsibilities:
Supervisory/Managerial Responsibilities:
No supervisory responsibilities.
Education and Experience Required:
  • Associate's degree and a minimum of 1 year relevant work experience, OR in lieu of a degree, a combined minimum of 3 years' higher education and related work experience including a minimum of 1 year relevant work experience
  • Proficiency with personal computers as well as pertinent word processing, database and spreadsheet software packages

Education and Experience Preferred:
  • Experience or coursework in a financial crime or law enforcement related field
  • Customer service experience
  • Experience working in a team environment
  • Proven analytical skills
  • Experience communicating effectively with all levels of personnel
  • Experience making decisions quickly and accurately as well as handling multiple tasks simultaneously

Location/Schedule:
This position will require a hybrid schedule, reporting onsite weekly in compliance with Bank policy, out of Bridgeport Center (Bridgeport, CT) or Commerce Drive (Amherst, NY). Shift hours are Monday - Friday 10:00 AM - 6:30 PM.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $25.07 - $41.79 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Bridgeport, Connecticut, United States of America

What M&T Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply