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Fraud Prevention Advisor Jobs in Quebec (NOW HIRING)

Desjardins Group

You are a proud ambassador of digital solutions and you advise members and clients on their use ... about prevention and safety. More specifically, you will be required to: * Support members and ...

Desjardins Group

You are a proud ambassador of digital solutions and you advise members and clients on their use ... about prevention and safety. More specifically, you will be required to: * Support members and ...

Desjardins Group

You are a proud ambassador of digital solutions and you advise members and clients on their use ... about prevention and safety. More specifically, you will be required to: * Support members and ...

Desjardins Group

You are a proud ambassador of digital solutions and you advise members and clients on their use ... about prevention and safety. More specifically, you will be required to: * Support members and ...

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Fraud Prevention Advisor information

What is the difference between Fraud Prevention Advisor vs Fraud Analyst?

AspectFraud Prevention AdvisorFraud Analyst
CredentialsCertifications like CFE, ACFE, or fraud examination coursesSimilar certifications, often with additional data analysis skills
Work EnvironmentAdvisory role, collaborating with teams to develop prevention strategiesAnalytical role, investigating and detecting fraudulent activities
Employer & IndustryFinancial institutions, insurance, e-commerceBanking, retail, credit card companies
Search & Comparison IntentUnderstanding prevention strategies, advisory rolesDetecting and analyzing fraud cases

While both roles focus on combating fraud, a Fraud Prevention Advisor primarily develops and advises on prevention strategies, working closely with teams to mitigate risks. In contrast, a Fraud Analyst investigates and analyzes fraud incidents to identify patterns and vulnerabilities. Both roles require similar certifications and often operate within the same industries, but their core responsibilities differ in focus and daily tasks.

What does a fraud prevention advisor do?

A fraud prevention advisor analyzes transactions and account activity to identify and prevent fraudulent behavior. They use tools like data analysis software and stay informed about emerging scams to develop strategies that protect organizations from financial losses and security breaches.

What cities in Quebec are hiring for Fraud Prevention Advisor jobs?

Cities in Quebec with the most Fraud Prevention Advisor job openings:

Infographic showing various Fraud Prevention Advisor job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Advisory Agent - Member and Client Experience

Sorel-tracy, QC

Desjardins Group
See more jobs at Desjardins Groupexternal

Part-time

Medical, Retirement, PTO

Posted 5 days ago

Job description

The work mode arrangement for the position is full-time on site.


As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their financial empowerment. You promote the organization's cooperative values through the support you provide. You support and provide advice to members and clients about their banking transactions. You promote all Desjardins products and services, and the various distribution channels available. You are attentive to members' and clients' needs so you can offer them personalized solutions. You identify business opportunities, and refer members and clients to colleagues who can help them with specialized needs. You are a proud ambassador of digital solutions and you advise members and clients on their use. You ensure that financial transactions go smoothly, while addressing any issues that may arise. You provide information and support on the use of technological tools, while sharing advice about prevention and safety. More specifically, you will be required to:

  • Support members and clients by telling them about technological tools and applications that can help them do transactions and operations on their own.
  • Contribute to business development and maintain business relationships through service delivery and activities.
  • Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners.
  • Stay on top of the latest standards, products and services in your field.
  • Adhere to compliance, security and risk management rules.

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

  • High school diplomas in a related field
  • A minimum of two years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
Action oriented, Communicates effectively, Customer Focus, Differences, Nimble learning, Situational adaptability, Tech savvy


Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Member/client sales and service (FG)

Unposting Date

2026-10-6

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