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Fraud Operations Representative Jobs (NOW HIRING)

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Card Operations Representative

Sacramento, CA · On-site

$20 - $21.50/hr

Card Operations Representative Status: Non-exempt Reports to: Supervisor - Card Operations ... Collaborate with cross-functional teams such as Branch Support, Business Member Support, Fraud ...

ASCENSUS

Mail Operations Representative

Needham, MA

Section 1: Position Summary The Mail Operations Representative is accountable for providing high ... fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com ...

Claudia Morrill Personnel, Inc.

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Banking Deposit Operations Representative

Houston, TX · On-site

$25 - $30/hr

Process checks in accordance with the Federal Reserve Bank and if needed escalates potential fraud ... Representative to Operations Supervisor. . Keep control of follow ups, such as account status, and ...

SentiLink Corp

$200 - $250/hr

This could include partnering on fraud strategy, product strategy, operational excellence, industry ... Representing SentiLink through industry engagement, thought leadership, and executive discussions.

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How much do fraud operations representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for fraud operations representative in the United States is $20.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

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Deposit Operations Representative I

Mount Pleasant, MI • Hybrid

Isabella Bank
Commercial Banking • 201 - 500 employees
Learn more about Isabella Bankexternal

Full-time

Posted 5 days ago

Job description

Position Title: Deposit Operations Representative

This role will require being available for on-site work within the Isabella Bank footprint with a potential to work hybrid 2 days of the week after the training period.

Reports To: Deposit Operations Department Manager

General Purpose:   Provides support to external and internal customers on questions and inquiries related to deposit accounts, deposit transactions, products, and customer information.

Responsibilities:

  • Maintain a high level of knowledge and technical understanding regarding our deposit products including all features and benefits, fees, and disclosures.
  • Process requests and provide support to internal and external customers regarding new/existing deposit products in a professional and timely manner.
  • Implement and have a strong understanding of Silverlake parameters including rate changes to deposit products, fees, and account requirements.
  • Process and reconcile transaction processing and adjustments including mobile deposit, unposted, returns, etc.
  • Give backup support and processing for the Fraud Specialists as needed.
  • Provide exceptional internal and external customer service in a professional manner including but not limited to requests via phone calls, workflows, forms, and emails.
  • Understand and comply with bank policy and procedures, laws, regulations and job duties.
  • Provide research and synergy expertise to support customer needs or claims.
  • Maintain and process the Online Account Opening platform and applications.
  • Additional duties as assigned.

Education/Experience

  • High school diploma required
  • Minimum of 1 year of banking experience preferred
  • Basic knowledge of banking products and services; CD’s & IRA knowledge preferred
  • Basic knowledge of Silverlake/Xperience, Image Centre, Workflow, Synergy, Merge Docs preferred

Skills

  • Strong written and verbal communication skills with a demonstrated ability to communicate effectively with internal and external customers through many delivery channels. 
  • Strong organizational, time management and problem-solving skills. 
  • Proficiency in Microsoft Office software and other analysis tools.
  • Ability to apply analytical thinking through understanding deposit products, transaction processing, and bank procedures.
  • Handle fast paced environment while still delivering great customer service.
  • Strong attention to detail.
  • Positive and enthusiastic attitude.