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Fraud Operations Representative Jobs in Portland, OR

Ross Stores

Store Protection Specialist

Tigard, OR · On-site

This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud ... Represents and supports the Company brand at all times. * Maintains a professional appearance, in ...

Ross Stores

Store Protection Specialist

Milwaukie, OR · On-site

This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud ... Personal and Store Brand Represents and supports the Company brand at all times. Maintains a ...

Ross Stores

Store Protection Specialist

Vancouver, WA · On-site

Represents and supports the Company brand at all times. * Maintains a professional appearance, in ... Fraud: * Monitors entrances/exits as well as sales floor for potential theft by identifying ...

Ross Stores

Store Protection Specialist

Gresham, OR

This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud ... Represents and supports the Company brand at all times. * Maintains a professional appearance, in ...

Ross Stores

Store Protection Specialist

Beaverton, OR

This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud ... Represents and supports the Company brand at all times. * Maintains a professional appearance, in ...

Ross Stores

Store Protection Specialist

Beaverton, OR · On-site

This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud ... Personal and Store Brand Represents and supports the Company brand at all times. Maintains a ...

Ross Stores

Store Protection Specialist

Clackamas, OR · On-site

This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud ... Represents and supports the Company brand at all times. * Maintains a professional appearance, in ...

Ross Stores

Store Protection Specialist

Portland, OR · On-site

This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud ... Represents and supports the Company brand at all times. * Maintains a professional appearance, in ...

Ross Stores

Store Protection Specialist

Portland, OR · On-site

This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud ... Personal and Store Brand Represents and supports the Company brand at all times. Maintains a ...

Ross Stores

Store Protection Specialist

Milwaukie, OR · On-site

This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud ... Personal and Store Brand Represents and supports the Company brand at all times. Maintains a ...

Ross Stores

Store Protection Specialist

Gresham, OR · On-site

This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud ... Personal and Store Brand Represents and supports the Company brand at all times. Maintains a ...

Ross Stores

Store Protection Specialist

Gresham, OR · On-site

This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud ... Represents and supports the Company brand at all times. * Maintains a professional appearance, in ...

Ross Stores

Store Protection Specialist

Portland, OR · On-site

This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud ... Represents and supports the Company brand at all times. * Maintains a professional appearance, in ...

Ross Stores

Store Protection Specialist

Portland, OR · On-site

This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud ... Personal and Store Brand Represents and supports the Company brand at all times. Maintains a ...

Ross Stores

Store Protection Specialist

Milwaukie, OR

This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud ... Represents and supports the Company brand at all times. * Maintains a professional appearance, in ...

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All JobsFraud Operations Representative JobsFraud Operations Representative Jobs in Portland, OR

Fraud Operations Representative information

See Portland, OR salary details

$10

$21

$43

How much do fraud operations representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for fraud operations representative in Portland, OR is $21.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $22.45 per hour, depending on experience, location, and employer.

Store Protection Specialist

Tigard, OR • On-site

Ross Stores
Retail • 10K+ employees
Learn more about Ross Storesexternal

Full-time

Re-posted 9 days ago

Key responsibilities

  • Provides a visible presence at store entrances/exits and on the sales floor to deter theft and ensure safety.

  • Monitors for potential theft indicators, gathers theft-related information, and communicates findings to store and loss prevention leadership.

  • Assists in maintaining a safe environment by removing clutter, ensuring clear egress, and supporting loss prevention initiatives.

Job description

GENERAL PURPOSE:
This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.
ESSENTIAL FUNCTIONS:
Maintaining Safe & Secure Environment:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.
  • Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.
  • Removes clutter and ensures safe, clear egress to emergency exits.

Developing Great Teams & Partnerships:
  • Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.
  • Treats all Customers and Associates with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.
  • Other duties as assigned to support Loss Prevention initiatives.

Personal and Store Brand
  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company dress code.

Mitigating Theft & Fraud:
  • Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.
  • Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.
  • Adheres to Company policy for external theft response.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.

Minimizing Operational Shortage:
  • Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.
  • Observes and validates proper checkout procedures for Customers and Associates.

COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • High School education or equivalent required, AA degree preferred.
  • One year retail supervisor experience or similar training preferred.
  • One year loss prevention/security training preferred.
  • Active Security Guard License preferred
  • Ability to work effectively in a fast-paced environment.
  • Strong communication skills.
  • Demonstrated ability to build and maintain relationships with the Store team.
  • Excellent Customer service skills.
  • Proven ability to effectively resolve conflict.
  • Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.

PHYSICAL REQUIREMENTS/ADA:
  • Consistent timeliness and regular attendance.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).
  • Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).
  • Certain assignments may require other qualifications and skills.

SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
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About Ross Stores

Sourced by ZipRecruiter

We’re big as the nation’s largest off-price retail chain, we have a great deal of purchasing power. We’re savvy our buyers search the globe for the best brands and latest styles. We work directly with manufacturers to negotiate the best deals! We believe in “no frills”, no window displays, mannequins, fancy fixtures or decorations in our stores so we can pass more savings on to our customers. We love new buys, we keep it simple so we can get the great buys into our stores quickly, which means almost every day!

Industry

Retail and apparel and accessories stores

Company size

10,000+ Employees

Headquarters location

Dublin, CA, US

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