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Fraud Claims Operations Representative Jobs in Decatur, GA

Chubb

Claim Representative

Alpharetta, GA · On-site

Claim Representative, Workers' Compensation Location: Alpharetta, Georgia About the Role: As a ... claims handling expertise and local operations globally. At Chubb, we are committed to equal ...

Chubb

Claim Representative

Alpharetta, GA

Claim Representative, Workers' Compensation Location: Alpharetta, Georgia About the Role: As a ... claims handling expertise and local operations globally. At Chubb, we are committed to equal ...

Chubb

Claim Representative

Alpharetta, GA · On-site

Claim Representative, Workers' Compensation Location: Alpharetta, Georgia About the Role: As a ... claims handling expertise and local operations globally. At Chubb, we are committed to equal ...

Chubb

Claim Representative

Alpharetta, GA · On-site

Claim Representative, Workers' Compensation Location: Alpharetta, Georgia About the Role: As a ... claims handling expertise and local operations globally. At Chubb, we are committed to equal ...

AAA Parking

Claims Manager

Atlanta, GA · On-site

... and representing the company in depositions and court proceedings. * Coordinate with outside ... Partner with Operations leadership to maintain and update the company Safety Manual and related ...

Selig Parking

Claims Manager

Atlanta, GA · On-site

$95 - $130/hr

... and representing the company in depositions and court proceedings. * Coordinate with outside ... Partner with Operations leadership to maintain and update the company Safety Manual and related ...

SELIG PARKING

Claims Manager

Atlanta, GA · On-site

... and representing the company in depositions and court proceedings. * Coordinate with outside ... Partner with Operations leadership to maintain and update the company Safety Manual and related ...

AmTrust Financial

Claim Representative

Alpharetta, GA · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Property Claim Representative Under moderate supervision The Property Claim Representative is ... claims. * Current and valid adjuster license in the state of operation, or the ability to obtain ...

AIG

Fast Track Claims Adjuster, Auto PD

Atlanta, GA

$47K - $62K/yr

Identify potential fraud indicators and escalate concerns when appropriate. * Maintain productivity ... It is an exciting time to join us - across our operations, we are thinking in new and innovative ...

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Fraud Claims Operations Representative information

See Decatur, GA salary details

$11

$19

$28

How much do fraud claims operations representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for fraud claims operations representative in Decatur, GA is $19.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $21.11 per hour, depending on experience, location, and employer.

What does a fraud claims operations representative do?

A Fraud Claims Operations Representative is responsible for investigating and resolving claims related to fraudulent activities on customer accounts. They review transaction details, communicate with customers to gather information, and determine the validity of reported fraud. Their work helps protect both the financial institution and its customers from financial losses due to unauthorized or suspicious activity. They also ensure compliance with company policies and legal regulations during the claims process.

How does a fraud claims operations representative typically collaborate with other departments during an investigation?

Fraud Claims Operations Representatives regularly work with teams such as Customer Service, Risk Management, and IT Security to thoroughly investigate and resolve fraud cases. Collaboration often involves sharing detailed case information, coordinating on account holds or restrictions, and ensuring that customers are kept informed throughout the process. Effective communication and teamwork are essential, as representatives must often escalate complex cases or seek specialized expertise from other departments to reach a resolution promptly.

What are the key skills and qualifications needed to thrive as a fraud claims operations representative, and why are they important?

To thrive as a Fraud Claims Operations Representative, you need strong analytical skills, attention to detail, and experience in financial services or fraud investigation, often supported by a relevant associate's or bachelor's degree. Familiarity with fraud detection software, case management systems, and banking platforms is typically required. Excellent communication, problem-solving, and customer service skills help you resolve claims efficiently and reassure affected clients. These skills are essential for accurately identifying fraudulent activity, mitigating losses, and maintaining customer trust in financial institutions.

What are popular job titles related to Fraud Claims Operations Representative jobs in Decatur, GA?

For Fraud Claims Operations Representative jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Fraud Claims Operations Representative jobs in Decatur, GA look for?

The top searched job categories for Fraud Claims Operations Representative jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Fraud Claims Operations Representative jobs?

Cities near Decatur, GA with the most Fraud Claims Operations Representative job openings:

Fraud Claims Operations Representative jobs near you
Infographic showing various Fraud Claims Operations Representative job openings in Decatur, GA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $40,310 per year, or $19.4 per hour.

ESIS Senior Claims Representative, AGL

Chubb

Alpharetta, GA • On-site

Full-time

Re-posted 4 days ago

Chubb rating

8.2

Company rating: 8.2 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

144th of 310 rated insurance

Job description

MAJOR DUTIES & RESPONSIBILITIES:                                                                                                                                                                 

  • Under limited supervision, Receives assignments and reviews claim and policy information to provide background for investigation and may determine the extent of the policy's obligation to the insured depending on the line of business.
  • Contacts, interviews and obtains statements (recorded or in person) from insureds, claimants, witnesses, physicians, attorneys, police officers, etc. to secure necessary claim information.
  • Depending on line of business may inspect and appraise damage for property losses or arranges for such appraisal.
  • Evaluates facts supplied by investigation to determine extent of liability of the insured, if any, and extend of the company's obligation to the insured under the policy contract.
  • Prepares reports on investigation, settlements, denials of claims, individual evaluation of involved parties etc.
  • Sets reserves within authority limits and recommends reserve changes to Team Leader.
  • Reviews progress and status of claims with Team Leader and discusses problems and suggested remedial actions. 
  • Prepares and submits to Team Leader unusual or possible undesirable exposures. 
  • Assists Team Leader in developing methods and improvements for handling claims.
  • Settles claims promptly and equitably. 
  • Obtains releases, proofs of loss or compensation agreements and issues company drafts in payments for claims. 
  • Informs claimants, insureds/customers or attorney of denial of claim when applicable.
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
  • High level of technical claims knowledge and competence as evidenced by a minimum of 5 years claims handling experience in specific line of business (Auto & General Liability).  Experience within a TPA environment strongly preferred.  Required to obtain specific state licenses.
  • Knowledge of coverages; along with a good understanding of applicable legal principles.
  • Knowledge of auto liability cost containment programs and proven account management skills a must. 
  • Excellent communication, negotiation and interpersonal skills to effectively interact with all levels of an organization both internal and external.
  • Strong analytical and problem solving ability.
  • Demonstrated ability to provide consistent superior service to customers.

An applicable resident or designated home state adjuster's license is required for ESIS Field Claims Adjusters.  Adjusters that do not fulfill the license requirements will not meet ESIS's employment requirements for handling claims. ESIS supports independent self-study time and will allow up to 4 months to pass the adjuster licensing exam.

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About Chubb

Sourced by ZipRecruiter

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US

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