The Fleet Operations Team drives uptime and operational performance across Formic's growing fleet of deployed robotic systems. Working inside live manufacturing environments, the team diagnoses ...
The Fleet Operations Team drives uptime and operational performance across Formic's growing fleet of deployed robotic systems. Working inside live manufacturing environments, the team diagnoses ...
Formic information
What is a Formic engineer?
Formic engineers are professionals who work at Formic, a company specializing in providing automation solutions for manufacturing and industrial businesses. These engineers are responsible for designing, installing, and maintaining robotic automation systems that help factories improve efficiency and productivity. Their work can include robotics integration, software programming, troubleshooting, and ongoing support. Formic engineers often collaborate with clients to tailor automation solutions to specific production needs, ensuring smooth implementation and operation. They play a key role in making advanced automation accessible and affordable for manufacturers.
What are the key skills and qualifications needed to thrive as a Formic engineer, and why are they important?
To thrive as a Formic Engineer (robotics automation engineer), you need a solid background in mechanical or electrical engineering, robotics, and process automation, typically supported by a relevant degree. Experience with programmable logic controllers (PLCs), industrial robots, automation software, and industry certifications like Six Sigma or Rockwell Automation is highly valuable. Strong problem-solving skills, teamwork, and effective communication set outstanding candidates apart in this field. These competencies are crucial for designing, implementing, and optimizing automated solutions that improve efficiency and reliability in manufacturing environments.
What are the most common challenges someone may face when working as a robotics solutions engineer at Formic, and how are they typically addressed?
As a robotics solutions engineer at Formic, you may encounter challenges such as integrating new automation systems into diverse manufacturing environments and ensuring seamless collaboration with customer teams. Balancing customer expectations with technical feasibility often requires strong communication and problem-solving skills. To address these challenges, Formic supports cross-functional teamwork, regular training, and access to technical resources, helping engineers stay updated and effective in rapidly evolving industrial settings.
What is the difference between Formic vs Delivery Driver?
| Aspect | Formic | Delivery Driver |
|---|---|---|
| Required Credentials | None or minimal; background checks may apply | Driver's license; vehicle insurance |
| Work Environment | Warehouse, client sites, flexible hours | On the road, various locations, schedule-dependent |
| Industry Usage | Logistics, warehousing, e-commerce | Food, retail, parcel delivery |
| Common Search Intent | Job opportunities, gig work, flexible jobs | Delivery jobs, courier positions, gig work |
Formic primarily involves warehouse and logistics tasks with minimal credentials, while delivery drivers focus on transportation and delivery services requiring a valid driver's license. Both roles are part of the logistics industry but differ in work environment and daily responsibilities.
What are popular job titles related to Formic jobs in New York?
For Formic jobs in New York, the most frequently searched job titles are:
What job categories do people searching Formic jobs in New York look for?
The top searched job categories for Formic jobs in New York are:
What cities in New York are hiring for Formic jobs?
Cities in New York with the most Formic job openings:
Job description
About the team:
The Fleet Operations Team drives uptime and operational performance across Formic's growing fleet of deployed robotic systems. Working inside live manufacturing environments, the team diagnoses issues, restores production, and continuously improves system reliability at scale. Fleet Operations operates at the intersection of robotics, controls, and real-world factory execution, ensuring Formic's automation delivers consistent, measurable performance across diverse industrial applications.
About the role:
As a Robotics Field Service Engineer, you are the front line of technical ownership across Formic's deployed robotic cells. You will diagnose failures, restore systems to production, perform preventative and corrective maintenance, and represent Formic directly within customer facilities.
This is a hands-on, high-accountability role in uptime-critical environments. Success requires strong troubleshooting discipline, calm execution during production interruptions, and structured documentation. Your work directly impacts fleet performance, customer satisfaction, and long-term system reliability.
In this role you will:
- Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells
- Respond to remote and on-site escalations, diagnose root causes, and restore systems quickly
- Provide hands-on technical support to customer operators and maintenance teams
- Log service activity, asset updates, and spare part requirements in CMMS systems
- Coordinate field scheduling and support with customers, vendors, and internal stakeholders
- Monitor system performance remotely using Formic dashboards and fleet tools
- Document service work, root cause analysis, and follow-up actions with clarity and precision
- Identify recurring failure patterns and escalate systemic risks for broader improvement
- Build professional, trusted relationships with plant managers and site personnel
- Operate with strict adherence to safety standards, including LOTO and industrial compliance
- Participate in RCA sessions, audits, and continuous improvement initiatives
- Continuously expand technical depth across robotics, controls, networking, and industrial systems
What makes you a great fit:
- 3+ years of hands-on field service experience supporting robotic or industrial automation systems
- Strong troubleshooting skills across electrical, mechanical, PLC, or robotic control systems
- Ability to read electrical schematics, wiring diagrams, and pneumatic drawings
- Experience using CMMS platforms to track and report maintenance activity
- Comfortable with local travel up to 80% and overnight travel up to 50%
- Clear written and verbal communicator capable of producing structured service documentation
- Demonstrated commitment to safety and disciplined field execution
Bonus points if you have:
- Experience with 6-axis robot brands such as Fanuc, KUKA, Yaskawa, ABB, or Universal Robots
- Familiarity with palletizing, case packing, pick-and-place, or conveyor systems
- Experience in food, beverage, packaging, CPG, or other high-speed manufacturing environments
- Prior customer-facing field experience
- Spanish language proficiency
About Formic Technologies
Sourced by ZipRecruiter
Industry
Computer and electronic product manufacturing
Company size
11 - 50 Employees
Headquarters location
Chicago, IL, US